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Golden Tulip Westlands Nairobi

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Tulip Westlands Nairobi

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Reception
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
65 Muthithi Street, Nairobi, Nairobi, 00600
  • Sarit Centre
    8 min walk
  • Westgate Shopping Mall
    16 min walk
  • Nairobi National Museum
    19 min walk
  • Nairobi (WIL-Wilson)
    18 min drive

Room options

View all photos for Standard Room - Commercial View

Room amenity

Standard Room - Commercial View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite - Commercial View

Frette Italian sheets, premium bedding, down duvets, minibar

Executive Suite - Commercial View

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room - City View

Superior Room - City View

Superior Room - City View

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Golden Tulip Westlands Nairobi

Art Deco Nairobi hotel in Westlands with 2 restaurants
2 restaurants, an outdoor pool, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Golden Tulip Westlands Nairobi offers 94 accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. 65-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Our customers tell us they can't get enough of the helpful staff at Golden Tulip Westlands Nairobi. During your stay, you're just a quick walk from Sarit Centre. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 8 minutes by foot from Sarit Centre and a 3-minute drive from Nairobi National Museum
  • Airport shuttle service available for a fee
Golden Tulip Westlands Nairobi offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 40 square feet (4 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Golden Tulip Westlands Nairobi. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Temptation Restaurant - This restaurant serves breakfast, lunch, and dinner.
Café Lungo - Onsite café. Open daily.
Volcano Bar - Onsite sports bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Hindi, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: KES 2500 for adults and KES 1200 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Temptation Restaurant
  • Café Lungo
  • Volcano Bar

Things to do

  • Fitness centre
  • Outdoor pool
  • Private picnics
  • Sauna
  • Steam room

Family friendly

  • Fence around the pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (40 square feet of space)
  • Coworking spaces
  • Meeting rooms - 7

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 254
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 254
  • In-room accessibility
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 254
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 254
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 65-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: KES 6750
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: KES 6750

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Tulip Westlands Nairobi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for KES 5000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 2500 for adults and KES 1200 for children
  • Airport shuttle fee: KES 6200 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: KES 6750 (subject to availability)
  • Late check-out fee: KES 6750 (subject to availability)
  • Rollaway bed fee: KES 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Golden Tulip Westlands Nairobi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Golden Tulip Westlands Nairobi Hotel
Golden Tulip Westlands Nairobi
Golden Tulip Westlands Hotel
Golden Tulip Westlands
Golden Tulip Westlands Nairobi Hotel
Golden Tulip Westlands Nairobi Nairobi
Golden Tulip Westlands Nairobi Hotel Nairobi

Golden Tulip Westlands Nairobi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 289 reviews" "
Rating 8 - Good. 97 out of 289 reviews" "
Rating 6 - Okay. 40 out of 289 reviews" "
Rating 4 - Poor. 8 out of 289 reviews" "
Rating 2 - Terrible. 10 out of 289 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service
Overall a terrible experience. The property is mediocre, the service bad and there are lots of hidden fees. - bathroom was dirty when I arrived - the "king" bed was two small beds put together - they a very stingy with drinking water. Only two small bottles per day and they charge if you ask for more - staff failed to follow through on services they agreed to - they charge $40 if you want to bring a guest to the room You'll be happier at one of the many other hotels in Westlands
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher, Thornhill

Stayed 5 nights in Jul 2024

2/10 Terrible

ABDILKADIR

Business traveller
Disliked: Cleanliness, staff & service
terrible experience been there for 3 nights stay no house keeping and no air conditioning
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Great staff and great food
Good location, safe and great staff, but the hotel is in need of updating. The food was excellent. The water to shower also was not hot. It was lukewarm. I complained and waited 2 hours on the first day for it to be resolved only to be finally told that’s the hottest it gets. Disappointed
Stayed 5 nights in Jul 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
It was a nice hotel presentation wise just had issues with things not working and took a while to get sorted out
Stayed 1 night in Jul 2024

8/10 Good

Paulette

Liked: Cleanliness, amenities, property conditions & facilities
The property was good, everyone who-worked there was nice, helpful and Courteous, the complementary breakfast buffet was very good, the other restaurants in the building were excellent. I didn’t like my first room so they quickly move me to an upgraded room…no extra payment. I will definitely go there again.
Stayed 12 nights in Jun 2024

8/10 Good

Anil, McKinney

Stayed 2 nights in Jun 2024

8/10 Good

Hamza

Stayed 2 nights in May 2024

10/10 Excellent

Abdelrahman

Stayed 5 nights in May 2024

4/10 Poor

Misheck

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay at Golden Tulip Westlands Nairobi
It was the forgetable hotel stay i can imagine. They overcharged me by one night and have syoll not refunded me. Seems to have been calculated because they were very aware that i had already paid for one night and insisted that they will take payment on check out. On checked someanager insisted on checking me out and included the night i had already paid for. Called them from airport when i realised the debit on my card but still procrastinating on refunding me 3 days later. I would urge everyone to keep clear of this hotel
Stayed 2 nights in Apr 2024

8/10 Good

Nagib

Amazing room, amazing breakfast
Superbe large spacious room with everything one needs. Pressure of water in bathroom was amazing. Room were cleaned properly. Breakfast was a 5 stars. Lots of choices. But mattress was old and uncomfortable, could not sleep properly, has to be changed. Room 814 to avoid.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jean-Pierre

Liked: Property conditions & facilities, room comfort
Fine! Good location. Employes are nice. Good food.
Stayed 3 nights in Apr 2024

6/10 Okay

Pravin

Travelled with family
Liked: Staff & service
Hotel was okay but in business area Breakfast was nice And rooms were clean but the bathrooms needed to be deep cleaned The only issue I had was the receptionist called Junior who was very rude I had already paid for late check out earlier in the day but when I went to reception to confirm the timings she wanted to charge me for a whole day even after paying Apart from that the staff at breakfast were amazing
Stayed 6 nights in Mar 2024

8/10 Good

Parashu

Liked: Staff & service
Stayed 6 nights in Mar 2024

8/10 Good

Chinedu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just ok
Just there. Price is a bit high considering the quality
Stayed 4 nights in Feb 2024

4/10 Poor

Khalifa

Breakfast isn't good also no dental kit provided.
Stayed 1 night in Feb 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
mixed review.
The location is good. The kitchen staff are amazing (particularly the Chief Rachael). The security staff are excellant. There was one lady on the ground floor and she was always very grumpy (15 times, I said please and thank you) and she never once responded. Also, one Saturday evening I had a drink at the donwstairs cafe with a friend, we then had another drink at the roof top bar. On the way out she asked to use my bathroom (she didn't want to use the public toilets). I was in my room for 3-5 (Max minutes) after she left I was told there was 40$ additional payment for having somone in my room.. I thought that this was crazy.
Stayed 8 nights in Jan 2024

10/10 Excellent

Abdirizak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jan 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great gym. Safe area.
Stayed 4 nights in Dec 2023

8/10 Good

Latha

Travelled with family
Liked: Cleanliness, staff & service
Unique about the property is the attention of the staff and the chefs. They truly care about the guests and accommodate your requests. Thanks to Chef Ajay for catering to vegan requirements. Every time I have come to Kenya I have stayed here. Golden Tulip used to be an excellent property currently it's a bit run down in the bathrooms. The caulking, trash cans, etc need some attention.
Stayed 1 night in Nov 2023

10/10 Excellent

Chinedu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Very beautiful and clean hotel. Amazing service too
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and efficient staff
Stayed 4 nights in Nov 2023

8/10 Good

Gladston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

2/10 Terrible

Abdullahi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

abu sadat md m

Business traveller
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2023