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Hotel JAL City Nagano

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel JAL City Nagano

Restaurant
Lobby lounge
High Floor Single Room,Non Smoking
Property amenity
Laundry room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Japanese Traditional Paper Museum
    9 min walk
  • Nio-mon Gate
    14 min walk
  • Sanmon Gate
    17 min walk

Room options

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, Corner

Desk, free WiFi, bed sheets

Twin Room, Non Smoking, Corner

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking, Corner

Desk, free WiFi, bed sheets

Twin Room, Smoking, Corner

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Desk, free WiFi, bed sheets

Double Room, Non Smoking

  • 23.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, Smoking

Desk, free WiFi, bed sheets

Double Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

  • Sleeps 4
  • 2 Twin Beds

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for 1 night
includes taxes & fees
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About this property

Hotel JAL City Nagano

Hotel with a 24-hour front desk, near Zenko-ji Temple
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hotel JAL City Nagano offers 242 air-conditioned accommodations with slippers and hair dryers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Hotel JAL City Nagano. During your stay, you're just a quick walk from Saisho-in Temple. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes bike rentals
  • Just a 3-minute drive from Zenko-ji Temple and a few minutes from Nagano Prefectural Shinano Art Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. Hotel JAL City Nagano also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
スカイレストラン白馬 - Onsite buffet restaurant. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1000 per night)
  • Off-site parking within 820 ft (JPY 1000 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 2200 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Hotel JAL City Nagano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 835 reviews" "
Rating 8 - Good. 351 out of 835 reviews" "
Rating 6 - Okay. 130 out of 835 reviews" "
Rating 4 - Poor. 24 out of 835 reviews" "
Rating 2 - Terrible. 6 out of 835 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The breakfast buffet is a good deal and good chance to sample various Japanese foods.
Stayed 2 nights in Jul 2024

10/10 Excellent

Riady

Stayed 3 nights in May 2024

10/10 Excellent

Nitin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to JR station
Stayed 1 night in May 2024

10/10 Excellent

Lizzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel with many amenities. The room was spacious and the breakfast buffet was amazing! There was Nagano specific foods and western style breakfast options as well.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed their Chinese restaurant and it is close to Nagano station.
Stayed 3 nights in Feb 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, good location, friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Philippe, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, very central, within walking distance from the Zenko-ji temple. Staff was welcoming and helpful. Breakfast buffet is very nice and with a superb view.
Stayed 1 night in Jan 2024

8/10 Good

Kit Yee Jody

Travelled with partner
Liked: Cleanliness, amenities
Convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Travelled with group
Staff was excellent. Located perfectly!
Stayed 1 night in Oct 2023

8/10 Good

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located between train station & temple. Room was a good size & bathroom amenities excellent choice. Great selection at breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Jawad

10/10 Excellent

HOU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
長野観光の拠点として立地も良く、ゆったり過ごすことができました。
Stayed 2 nights in May 2022

10/10 Excellent

Graham

Stayed 1 night in Mar 2022

6/10 Okay

Sook Han

Liked: Cleanliness
We stayed here for 2 nights. Room was clean and basic. Bed comfortable. Front desk need a lot of improvement. Not really helpful when we enquire on carpark. For some odd reason the internal carpark is not available for guest. We have to find outside carpark to park our car which is very inconvenient. They have good laundry available which is a plus sign. Just don't dine at the Chinese restaurant!! Overall is an okay hotel. Dont expect too much.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at JAL Nagano
Great location. Gave us good quality umbrellas to use when it rained. Was able to meet friends & talk & relax in clean, comfortable lobby.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Staff is very helpful and friendly. Near famous temple.
Stayed 1 night in Nov 2018

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snow Monkey Park base
A one night stay to go and visit the snow monkey park, the staff we’re very helpful and even though we arrived early were able to leave our bags and then when we returned, they had been delivered to our room. Walking distance to the train station and also walking distance Zenko-Ji temple. The air con in the room was a bit confusing with a stand-alone unit. The Bathroom decor could do with modernising but it was very clean, in good condition and everything still worked. For a small room you could still move about and unpack your bags.

8/10 Good

KL, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent BF
Small room but excellent BF with local quality ingredients 😊😊
Stayed 4 nights in Apr 2018

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
top quality hotel, with a very good location in the central area of city.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Each room has a free phone to use.
The phone provides free international calls, free internet, google maps, hotel service and etc.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel JAL - not so good
The place is centrally located between Nagano Station and Zenkoji Temple - but if you are using Nagano as a stop point for day trips out, being closer to the station is more convenient. The room was really tiny and difficult for two people to maneuver. The bathroom was really tight. The Breakfast wait area is tiny and a lot of people waiting - inflow from the elevator and into elevator got quite cumbersome. Would opt for another.
Stayed 1 night in Oct 2017