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4.7 out of 5

"Good size apartment with everything we needed, basic but comfortable. Reception staff were very helpful and contacted them a couple of times before st ... " More

By a verified traveller on Sun 30 Sep 2018

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Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Studio, Terrace (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio, Balcony (2 Adults + 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Studio, Terrace (2 Adults + 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Studio, Terrace

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Universal Aparthotel Elisa, you're just a quick walk from Playa de Muro. Free WiFi in public areas, free self-parking and an outdoor pool are available. This upmarket aparthotel has 71 apartments. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, a balcony and an LCD TV
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground and bicycles to rent
  • Just a 1-minute drive from Playa de Muro and 6 minutes from Alcúdia Beach
  • Airport shuttle service available for a fee

Universal Aparthotel Elisa ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Universal Aparthotel Elisa

Everyone (2) Family (1)
4 out of 5
Good size apartment with everything we needed, basic but comfortable. Reception staff were very helpful and contacted them a couple of times before staying. Lovely size pool and supermarket very close. Genuine 5 minute walk to the beach and restaurants. We had the buffet breakfast one morning which was a bit disappointing so catered for ourselves for the rest of the week. All in all would recommend and stay again.

Posted by , from Cardiff on 30 Sep 2018

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Comment from Hotel Management

1 Oct 2018 by Team Universalaparthotel Elisa

Thank you for staying with us in our small aparthotel. We are happy to hear that you had a great time with us . We will warmly welcome you once again next time.

5 out of 5

Posted by on 1 Oct 2019

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Comment from Hotel Management

1 Oct 2019 by your team from Universalaparthotel Elisa

Dear Clients, thank you for having choosen our small aparthotel for your days of relax. We are very happy that you enjoyedyour stay with us and will warmly welcome you once again with us.

5 out of 5
Die Lage und ein sehr freundlicher und zuvorkommender Wirt.

Posted by on 5 Aug 2019

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About the Universal Aparthotel Elisa

Location C/ Circuit del Llac, 1, Muro, Mallorca 7480

Renovations + Closures

The property is closed between 23 October and 5 April.

Property Features

Universal Aparthotel Elisa offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Universal Aparthotel Elisa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

  • 71 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Universal Aparthotel Elisa offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 22-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Muro aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • In-room kitchenette
  • Private balcony
  • In-room dining
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

On-site venue – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Universal Aparthotel Elisa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. The property is professionally cleaned.

  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Online penalty collection
  • Property uses a professional cleaning service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Airport shuttle fee: EUR 18.40 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aparthotel Elisa Muro
  • Universal Aparthotel Elisa Muro
  • Elisa Muro
  • Aparthotel Elisa Hotel Playa De Muro
  • Aparthotel Elisa Playa De Muro, Majorca
  • Universal Aparthotel Elisa
  • Universal Elisa Muro
  • Universal Elisa
  • Universal Aparthotel Elisa Playa De Muro Majorca
  • Aparthotel Elisa Playa De Muro
  • Aparthotel Elisa
  • Universal Elisa Muro
  • Universal Aparthotel Elisa Muro
  • Universal Aparthotel Elisa Aparthotel
  • Universal Aparthotel Elisa Aparthotel Muro

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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