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Grupotel Parc Natural & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Parc Natural & Spa

Aerial view
View from property
Property amenity
Front of property
Lobby

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Crta. Alcudia - Artá s/n, Muro, Mallorca, 7458
  • Playa de Muro
    3 min walk
  • Albufera Natural Park
    16 min walk
  • Es Comú
    2 min drive
  • Palma de Mallorca (PMI)
    51 min drive

Room options

View all photos for Double Room, Balcony (2 Adults)

Minibar, in-room safe, desk, free cots/infant beds

Double Room, Balcony (2 Adults)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Suite, Terrace (3 adults)

Balcony view

Premium Suite, Terrace (3 adults)

  • 75 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Premium Double Room, Balcony

Balcony view

Premium Double Room, Balcony

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, Terrace (2 adults and 1 child)

Balcony view

Premium Suite, Terrace (2 adults and 1 child)

  • 75 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, free cots/infant beds

Double Room Single Use, Balcony

  • 36 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Double Room, Balcony (2 adults and 1 child)

Balcony view

Premium Double Room, Balcony (2 adults and 1 child)

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Suite, Terrace (2 adults)

Balcony view

Premium Suite, Terrace (2 adults)

  • 75 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room, Balcony (2 adults and 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Double Room, Balcony (2 adults and 1 child)

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Suite, Terrace (2 adults and 2 children)

Balcony view

Premium Suite, Terrace (2 adults and 2 children)

  • 75 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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About this property

Grupotel Parc Natural & Spa

Beach spa retreat walking distance from Playa de Muro
Catch some rays at the beach or spend the day relaxing at Grupotel Parc Natural & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Grupotel Parc Natural & Spa offers 142 accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.
Our customers tell us they can't get enough of the helpful staff at Grupotel Parc Natural & Spa. During your stay, you're just a quick walk from Playa de Muro. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine with a beachfront location at Bistro Mar Blau, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Indulge with body wraps, Ayurvedic treatments, or body treatments at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Playa de Muro and 9 minutes by car from Alcúdia Beach
  • Airport shuttle service available for a fee
Grupotel Parc Natural & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 969 square feet (90 square meters) and includes conference space. A health club, a spa tub, and a sauna are also featured at the luxury Grupotel Parc Natural & Spa. Self parking is free.

This 5-star Muro hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.
Bistro Mar Blau - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch only.
Restaurante Paraiso - This beachfront buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Catalan, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 17 for adults and EUR 8 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Bistro Mar Blau
  • Restaurante Paraiso
  • Bar Lounge

Things to do

  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Bike tour information
  • Bike cleaning
  • Bike repair services
  • Bike storage
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (969 square feet)
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 13 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2781

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Natural
Grupotel Natural Parc
Grupotel Parc
Grupotel Parc Natural
Grupotel Parc Natural Hotel
Grupotel Parc Natural Hotel Muro
Grupotel Parc Natural Muro
Parc Natural
Parc Natural Grupotel
Grupotel Parc Natural & Spa Playa De Muro, Majorca
Grupotel Parc Natural And Spa
Grupotel Parc Natural Hotel Playa De Muro
Grupotel Parc Natural & Muro
Grupotel Parc Natural & Spa Muro
Grupotel Parc Natural & Spa Hotel
Grupotel Parc Natural & Spa Hotel Muro

Grupotel Parc Natural & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 123 out of 140 reviews" "
Rating 8 - Good. 14 out of 140 reviews" "
Rating 6 - Okay. 3 out of 140 reviews" "
Rating 4 - Poor. 0 out of 140 reviews" "
Rating 2 - Terrible. 0 out of 140 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

frank

Stayed 5 nights in Jun 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great food, staff and location. Will definitely revisit.
Stayed 5 nights in Jun 2024

10/10 Excellent

Cindy

Stayed 4 nights in Jun 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and awesome hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel with amazingly friendly and helpful staff
Stayed 4 nights in May 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel with a beautiful pool area with easy access to beach. The staff are very helpful and nothing is too much trouble. Loved our stay will definitely be coming back .
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Stayed 4 nights in Apr 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering it was the first day opening from the winter shutdown the staff and facilities ran smoothly with impeccable service from checkin, dinning, attentiveness of staff and spa facilities.
Stayed 1 night in Feb 2024

10/10 Excellent

WANJIRU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. They have an amazing buffet selection and the property is well maintained. The people are amazing from the front desk, house keeping, dining and children center. If you’re debating between booking here or another place book here take it from someone who has traveled quite a bit.
Stayed 4 nights in Oct 2023

8/10 Good

Veronica

Travelled with partner
The hotel looked nice from the exterior, however, the area around it wasn’t very picturesque. All the staff we encountered were very nice & helpful. The massages were brilliant, we had Gerita ( proberly spelt wrong) who proved to be excellent at her job. Such a shame about the surrounding area.
Stayed 12 nights in Sep 2023

10/10 Excellent

Maria

Travelled with partner
We had a wonderful stay. The service is excellent and they anticipated any needs we may have had. Highly recommended.
Stayed 5 nights in Sep 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Nuno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family stay, with perfect views of both nature and sea, in a very peaceful and quiet location. Perfect for young families and for those that love a good long beach walk. This hotel is on a league of is own, leaving other 5* hotels behind due to its staff! They went the extra mile 24/7 to accommodate all of our needs, including food allergies. A personal, heartfelt thank you to Luis, Adam, Jimi and Niss for making our stay truly special and memorable.
Stayed 7 nights in Aug 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2023

10/10 Excellent

Roman

Stayed 7 nights in Jul 2023

10/10 Excellent

Elaine, Winnetka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect. The room was large and pretty. The pool was large. The pool area never looked crowded. The beach was steps away. The breakfast buffet had a large variety of delicious items. Couldn’t be better.
Stayed 4 nights in Jun 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Book the Grupotel Parc Natural & Spa and sign up for the half-board option. You will NOT be disappointed! Expansive, high quality, and tremendous variety. Worth every penny. If you're lucky Adam will select a cheese course for you and pair it with their own Muscat. Truly an outstanding experience.
Stayed 4 nights in Jun 2023

10/10 Excellent

Vishal

Stayed 6 nights in May 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful warm welcome from staff. They couldn’t do enough for us throughout our stay. Hotel was spotlessly clean, great ambience and food was fantastic. The breakfast buffet was amazing, with every taste catered for. Would definitely return.
Stayed 4 nights in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Shari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with friendly staff. Absolutely loved my stay there
Stayed 4 nights in May 2023

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