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Grupotel Alcudia Suite

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Alcudia Suite

Beach nearby
Interior entrance
Breakfast and dinner served, Mediterranean cuisine
Lobby sitting area
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • All-inclusive
  • Pool
  • Housekeeping

Explore the area

Map
C/ Else Hetzel s/n, Playa de Muro, Muro, Mallorca, 7458
  • Playa de Muro
    3 min walk
  • Platja dels Francesos
    12 min walk
  • Alcúdia Beach
    7 min drive
  • Palma de Mallorca (PMI)
    50 min drive

Room options

View all photos for Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

Premium bedding, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room, Balcony (2 adults + 1 child)

Premium bedding, in-room safe, desk, free cots/infant beds

Double Room, Balcony (2 adults + 1 child)

  • 30 sq m
  • Studio
  • Resort view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 adults and 2 childs)

Premium bedding, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony (2 adults and 2 childs)

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Studio, Balcony (2 adults)

Studio, Balcony (2 adults)

Studio, Balcony (2 adults)

  • 35 sq m
  • Studio
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 adults)

Premium bedding, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony (2 adults)

  • 30 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony

Premium bedding, in-room safe, desk, free cots/infant beds

Double Room, Balcony

  • 30 sq m
  • Studio
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

About this property

Grupotel Alcudia Suite

Beach fun in outdoor pool, near Playa de Muro
At Grupotel Alcudia Suite, hit the nearby beach, dine onsite at Onsite venue, or enjoy a drink at one of the aparthotel's 2 bars/lounges. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV with satellite channels. A balcony, premium bedding, and a safe are among the other amenities available to guests.
Grupotel Alcudia Suite offers 122 accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Grupotel Alcudia Suite, you're just a quick walk from Playa de Muro. Features include free WiFi in public areas, plus 2 bars and an outdoor pool. This upscale aparthotel has 122 apartments. Free WiFi and a balcony/patio are available in each apartment.
  • Each apartment offers a balcony or patio, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground and bike rentals
  • Just a 3-minute walk from Playa de Muro and 7 minutes by car from Alcúdia Beach
Some rates at Grupotel Alcudia Suite are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Alcudia Suite offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Grupotel Alcudia Suite.

Smoking is allowed in designated areas at this 4-star Muro aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10 AM.
Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.

All-inclusive details

All-inclusive room rates at Grupotel Alcudia Suite are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, German, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground

Food and drink

  • Fridge
  • Microwave

Dining

  • Buffet breakfast available for a fee daily 8 AM–10 AM: EUR 15 for adults and EUR 7.50 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Hairdryer (on request)
  • Free toiletries

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk

Things to do

  • Bike hire on site
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 122 rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-1972

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Alcudia Suite Aparthotel
Grupotel Suite Aparthotel
Grupotel Alcudia Suite
Grupotel Suite
Grupotel Alcudia Hotel Playa De Muro
Grupotel Alcudia Suite Hotel
Grupotel Alcudia Suite Playa De Muro, Majorca
Grupotel Alcudia Suite Aparthotel Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Aparthotel
Grupotel Alcudia Suite Aparthotel Muro

Grupotel Alcudia Suite Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 61 reviews" "
Rating 8 - Good. 24 out of 61 reviews" "
Rating 6 - Okay. 7 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Heather

Stayed 3 nights in Aug 2024

10/10 Excellent

LUCIAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Patrice

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Noemi

Liked: Cleanliness, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Chun Yeung Leslie

Stayed 6 nights in Jun 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Stayed 7 nights in May 2022

10/10 Excellent

Songmi

Travelled with group
Liked: Amenities, property conditions & facilities
Staff was nice, the room was big enough and clean, breakfast had various options. There is beach across the street, but it is not close to the port nor centro.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff Very Clean
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very courteous. The hotel location was great. The rooms were smaller than expected and noise could easily be heard from other rooms.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, perfect location, friendly staff
One of the best hotels in the region. Great food, amazing staff, perfect location to the beach.. 2-minute walk to the beach and easy access to supermarkets and shops. The half board option is fantastic. great selection of food choices, a perfect hotel for both couples and families with young kids.
Stayed 7 nights in Jul 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really friendly and accommodating and the room was nice. It’s very close to the beach. My impression is that as it gets close to the busy season it’s resources may be stretched as the kids pool and pool itself is arguably not big enough if the hotel is full but we had a lovely time and were very well looked after
Stayed 8 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
fantastic time had at this hotel, staff and room great, complex great. Walls of rooms thin could hear tables and beds being moved throughout morning probably cleaning staff which often meant getting up earlier than planned. Despite this critic i would highly recommend the hotel and its closeness to beach and amenities at an affordable price.
Stayed 10 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with friendly staff and good food
Good location (on the road opposite the beach). Friendly staff. Good food. Clean rooms.
Stayed 5 nights in Oct 2017

6/10 Okay

Mack, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very Clean 3 star hotel
I must say this is nothing more then a 3 star hotel with a swimming pool. The big pro's are the facts that the hygiene was at top level everywhere. The problem is that they only offer pool towels on Tuesday and Friday which on hot summer holiday can get a bit sticky. The pool bar was good, the food there was however not great. I have ordered pizza for my kids and we got served one of them "frozen pizza basis" that you buy in the supermarket. The food at breakfast lunch and dinner was very good, the waiters were quite friendly apart from an old bald waiter who was coming across quite rude at times. We had a good time with the kids, the kids clubs were German only, despite the fact that there was more English speaking than German speaking people. I suppose probably because the clubs are run by Thui (Thompson German sister) but would expect them to be more accommodating towards the English speaking children. So, I would say very nice 3 star hotel, we had the biggest apartment and I must say was immaculately cleaned. We were family of 5 but due to pure management the cleaners were told that there were 3 guests despite the fact that there were 5 beds in the room so the cleaners were leaving 3 bath towels each day. Their management view is try and charge everything you could possibly find as extra rather than accommodate the guests. We were family of 5 and we were not allowed to sit outside because the tables were for 4 and the manager did not allow to join 2 tables...
Stayed 9 nights in Jul 2017

10/10 Excellent

Barry, Gloucester, UK

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I can make about the hotel is the hardness of the bed I was "sleeping" on! I suffer with my hips as a consequence of aging and nighttime was purgatory! I asked at reception if the perhaps had a memory foam mattress topper but to no avail! They did try to accommodate my needs but in the end I put cushions under the mattress protector with the bedding on top. That worked to an extent but it may be something for the hotel management to consider in the future! Apart from that I thoroughly recommend Grupotel Alcudia Suites!

10/10 Excellent

Ylva

Liked: Cleanliness, room comfort
Stayed 10 nights in Aug 2024

6/10 Okay

Jasmin

Travelled with family
Liked: Amenities
Disliked: Cleanliness
All the receptionist people was very friendly and helpful. Also the man at the bar. Thank you
Stayed 7 nights in Jul 2024

10/10 Excellent

marion

Travelled with family
Liked: Cleanliness, room comfort
Bien placé pour sillonner l île
Le personnel de la réception est très sympathique, hôtel bien placé et calme, studio assez grand et confortable, toujours une place disponible pour se garer gratuitement 👍
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Comfortable
Great location, comfortable stay. Air conditioning didn’t work properly but opening the door to the large balcony helped with fresh air. There’s a small pool, gym would be nice.
Stayed 3 nights in Apr 2024

8/10 Good

RAFEL

Stayed 2 nights in Apr 2024

10/10 Excellent

juan carlos alted

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexandre

Travelled with group
Liked: Cleanliness, room comfort
Segunda vez que vamos a este Hotel por el evento de la Mallorca 312. Muy amables, sobretodo el trato en recepción y agradecer el esfuerzo del equipo para tenernos desayuno completo el día de la carrera a las 5:00 h de la mañana. Muchas gracias
Stayed 2 nights in Apr 2024