Hotel Universel Montreal

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

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Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Olympic Park
    ‪2 min walk‬
  • Saputo Stadium
    ‪4 min walk‬
  • Montreal Botanical Garden
    ‪8 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪37 min drive‬

Room options

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Comfort Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Universel Montreal

Hotel with a full-service spa, a quick walk to Saputo Stadium
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us they can't get enough of the convenient parking at Hotel Universel Montreal. During your stay, you're just a quick walk from Montreal Botanical Garden. Free WiFi in public areas, free self parking, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Italian cuisine while dining at Resto Bar Le Toit Rouge
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute walk from Saputo Stadium and 8 minutes by foot from Montreal Botanical Garden
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 15005 square feet (1394 square meters) and includes a conference center. A seasonal outdoor pool, a fitness center, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Montreal hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.
Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 7-20 for adults and CAD 7-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15005 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Pool sunloungers

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-11-30, 554466

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1151 out of 2316 reviews" "
Rating 8 - Good. 757 out of 2316 reviews" "
Rating 6 - Okay. 259 out of 2316 reviews" "
Rating 4 - Poor. 85 out of 2316 reviews" "
Rating 2 - Terrible. 64 out of 2316 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Josephine, mississauga

Stayed 1 night in Oct 2024

10/10 Excellent

Youngmin

Stayed 1 night in Oct 2024

10/10 Excellent

Ludny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Yueying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2024

6/10 Okay

Triona

Stayed 2 nights in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the staff at the breakfast restaurant was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Harper

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service and great bar
Stayed 2 nights in Oct 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool excellent

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with plentiful dining facilities. Good, large bathrooms and spacious twin rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ramandeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quiet and clean and staff service
Stayed 2 nights in Aug 2024

4/10 Poor

Enejda, cambridge

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We decided on this property due to price because we booked last minute, and closeness to the Biodome, but would not recommend it. The beds were squeaky, in the bathroom the sink was clogged, and they do not clean the room and change towels unless you schedule it the day before. At night there were many other guests in rooms nearby that made a lot of noise, kids screaming, doors being slammed. Our window was facing the outdoor pool and you could tell the pool has not been serviced in a long time. Also the area isn’t safe to park your car, although the staff told us they’ve increased security and we were ok parking in the garage, they did not take responsibility if the car got stolen.
Stayed 2 nights in Oct 2024

6/10 Okay

Juan, Cleveland

Travelled with family
Liked: Cleanliness, staff & service, amenities
We picked it based on the location however the hotel is bit ru down and could use some tlc.
Stayed 1 night in Oct 2024

6/10 Okay

Michel

Disliked: Property conditions & facilities, room comfort
Disappointed
Filthy, empty coffee pods for coffee maker. Wall need painting carpets looks like they need a change.
Stayed 1 night in Oct 2024

10/10 Excellent

Clarissa

Stayed 1 night in Sep 2024

10/10 Excellent

Vicky

Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Stayed 2 nights in Jul 2024

8/10 Good

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our one night stay, however when trying to call the hotel prior to arrival, was put on hold and gave up after 30 minutes of waiting
Stayed 1 night in Oct 2024

6/10 Okay

Renee

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I wasn't impressed with the quality of the beds. They were so hard and lumpy I ended up sleeping on the floor so I would feel less bruised.
Stayed 1 night in Jun 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Akhil

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 2 nights in Sep 2024

8/10 Good

Katherine

Stayed 1 night in Sep 2024

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and modern. Indoor pool was excellent. Restaurant was very good. Staff was nice and friendly. Definitely recommend.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2024