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Hotel Arena Palace Montreal

1.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arena Palace Montreal

View from property
Room, 1 Double Bed, Private Bathroom
View from property
Room, 1 Double Bed, Private Bathroom
Room, 1 Double Bed, Shared Toilets, Private Shower

Reviews

4.8 out of 10

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
1553, St André, Montreal, QC, H2L 3T5
  • Sainte-Catherine Street
    2 min walk
  • CHUM
    4 min walk
  • Place des Arts
    14 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    20 min drive

Room options

View all photos for Room, 1 Double Bed, Shared Bathroom

Room, 1 Double Bed, Shared Bathroom

Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Shared Bathroom

Room, 2 Double Beds, Shared Bathroom

Room, 2 Double Beds, Shared Bathroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Private Bathroom

Room, 1 Double Bed, Private Bathroom

Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Shared Toilets, Private Shower

Room, 1 Double Bed, Shared Toilets, Private Shower

Room, 1 Double Bed, Shared Toilets, Private Shower

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Arena Palace Montreal

Hotel with a 24-hour front desk, steps from Sainte-Catherine Street
Along with concierge services, this hotel has a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
Hotel Arena Palace Montreal offers 20 accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Microwaves, refrigerators, and hair dryers can be requested. Housekeeping is provided on request.
During your stay at Hotel Arena Palace Montreal, you're just a quick walk from Sainte-Catherine Street. Free WiFi in public areas and concierge services are available.
  • Free WiFi
  • Extended parking available for a fee
  • Services include a concierge
  • Steps from Sainte-Catherine Street and 14 minutes by foot from Place des Arts
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Arena Palace Montreal offers its guests concierge services. Public spaces have free WiFi.

Languages

English, French, Japanese, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Extended parking on site (CAD 15 per day)
  • Free off-site parking within 49 ft

Family friendly

  • Microwave (on request)
  • Fridge (on request)

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Ceiling fan
  • Heating

Bathroom

  • Hairdryer (on request)
  • Towels

Food and drink

  • Microwave (on request)
  • Fridge (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night (maximum CAD 100 per stay), plus a one-time cleaning fee of CAD 50 and a deposit of CAD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 15 per day
  • Pet deposit: CAD 200 per stay
  • Pet fee: CAD 40 per pet, per night (maximum CAD 100 per stay) plus CAD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: CAD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number 2024-11-30, 511884

We should mention

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Eureka Montreal
Hotel Eureka Montreal
Hotel Arena Palace Montreal
Hotel Arena Palace
Arena Palace Montreal
Arena Palace
Arena Palace Montreal Montreal
Hotel Arena Palace Montreal Hotel
Hotel Arena Palace Montreal Montreal
Hotel Arena Palace Montreal Hotel Montreal

Hotel Arena Palace Montreal Reviews

Reviews

4.8
Rating 10 - Excellent. 95 out of 713 reviews" "
Rating 8 - Good. 78 out of 713 reviews" "
Rating 6 - Okay. 105 out of 713 reviews" "
Rating 4 - Poor. 111 out of 713 reviews" "
Rating 2 - Terrible. 324 out of 713 reviews" "

4.8/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mary

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing really in room including no air conditioning
Stayed 3 nights in Aug 2024

4/10 Poor

Xander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in time was 4pm and check out is around 10-11am
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice downtown and cheap spot
Stayed 1 night in Aug 2024

2/10 Terrible

Jaspreet

Terrible
Stayed 1 night in Aug 2024

2/10 Terrible

Mukulu

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Sylivia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Connor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice little building in an amazing location (right next to berri-UQAM metro station). the only issue i had during my stay was that there was no air conditioning, and i was there on a 30° weekend so it was nearly unbearable temperature-wise
Stayed 2 nights in Aug 2024

2/10 Terrible

Sadok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arnaque, ils m'ont proposé une chambre sans toile
Stayed 1 night in Aug 2024

2/10 Terrible

Rachid

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't look the same as seen on commercial online. The pictures shows the big building in the area but not the actual building. Very poor condition, bad odour inside, smoking odours. It says parking lot available but in actual fact, there is no parking space for the building, only the street parking for pay. No air conditioning. I would not recommend this property.
Stayed 1 night in Aug 2024

2/10 Terrible

Cedric

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Melodie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Md Lakat Islam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Dany

Liked: Cleanliness, staff & service
Fine for a one-nighter.
It was okay. It was clean, but tiny. The ceiling fan is connected to the light, so not the best during summer with no AC. But the window opened, so that helped. Very friendly service.
Stayed 1 night in Jul 2024

2/10 Terrible

Gordon

Disliked: Property conditions & facilities
One of the most awful hotels I have ever stayed at.
Stayed 1 night in Jul 2024

2/10 Terrible

Lovepreet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No facilities at all!!
Stayed 1 night in Jul 2024

2/10 Terrible

Macjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Thanks for the bugs
The customer service was the best part of it: the employees do what they can with the lemon they are working with. The room was way too warm and the ceiling fan was not accessible (or working?). There is no window screen, so no way to prevent bugs from coming in. There is a strong cleaning product smell that last all of the night. And I've got multiple bug bites (85% certain there are bedbugs in the room). Please steer clear from this lemon.
Stayed 1 night in Jul 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Mohammad Haroon

Disliked: Cleanliness, staff & service, property conditions & facilities
No AC and ventilation. Tiny rooms with no space to move around. We had an awful experience here. It’s totally wast of time/money to stay here.
Stayed 1 night in Jul 2024

2/10 Terrible

fernando

Travelled with partner
No toilet inside the room ( need to go hallway to use it) No shower room (you need to pay extra $10 to have own shower) No toilet paper, no towel, no shampoo, no soap, no telephone) these are mandatory in rooms. Noisy in surroundings from midnight to 4am (homeless people talking and laughing and screaming, can hear in broken windows) No reception area to sit Door at entrance automatically closed when you get out. So when you come back from walking or getting something from car, you need to door bell and wait until the receptionist comes (5-10 mins is long enough) No air conditioning, there is ceiling fan but when you turn off the light it also turned off the fan. So need to leave the light open the whole time, which makes uncomfortable and more hot inside the room. Not coming back and not recommended.
Stayed 1 night in Jun 2024

2/10 Terrible

Erle

Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2024

2/10 Terrible

Shabnam

Stayed 1 night in Jun 2024

4/10 Poor

Tuo

Stayed 1 night in Jun 2024

2/10 Terrible

Julieta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a hostel. The rooms are bare bone, no TV, no fridge, the towels were thin and old. We unfortunately overpay for this room. It is not worth $250 CAD.

2/10 Terrible

Daria

Stayed 1 night in Jun 2024