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The Springs Resort and Spa at Arenal

5.0 star property
VIP Access

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Photo gallery for The Springs Resort and Spa at Arenal

Villa Palacio | Living area
Hot springs
15 outdoor pools, pool loungers
Reception
Daily buffet breakfast for a fee

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007
  • Go Adventure Park
    ‪9 min drive‬
  • Los Lagos Hot Springs
    ‪11 min drive‬
  • Arenal Natura Ecological Park
    ‪11 min drive‬
  • La Fortuna (FON-Arenal)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Vista Grande Double Queen

Vista Grande Double Queen

Vista Grande Double Queen

  • 85 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Villa Palacio

Villa Palacio | Living area

Villa Palacio

  • 425 sq m
  • Mountain view
  • Sleeps 18
  • 7 King Beds and 1 Double Trundle Bed

View all photos for Alta Vista Guestroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Alta Vista Guestroom

  • 68 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 116 sq m
  • Mountain view
  • Sleeps 8
  • 2 King Beds

View all photos for Vista Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Vista Guest Room

  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Vista Guest Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Honeymoon Vista Guest Room

  • 68 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Three Bedroom Premier Suite

Three Bedroom Premier Suite | Balcony

Three Bedroom Premier Suite

  • 237 sq m
  • Mountain view
  • Sleeps 11
  • 1 King Bed, 3 Queen Beds, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Vista Grande Guest Room

Vista Grande Guest Room

Vista Grande Guest Room

  • 85 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

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About this property

The Springs Resort and Spa at Arenal

Riverfront resort with 5 restaurants and 15 outdoor pools
This smoke-free resort features 5 restaurants, 15 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sanctuary Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.
Our customers tell us they can't get enough of The Springs Resort and Spa at Arenal's great location. During your stay, you'll be close to Arenal Natura Ecological Park. Features include free WiFi in public areas and free valet parking, plus 15 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 15 outdoor pools
  • Treat yourself to body scrubs, manicures and pedicures, or body treatments at Sanctuary Spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes hot springs, a gym, and a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 11 minutes by car from Arenal Natura Ecological Park and 12 minutes from Arenal Volcano National Park
  • Airport and local-area shuttle service available for a fee
As a guest of The Springs Resort and Spa at Arenal, you'll find a full-service spa, hot springs, and 15 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this resort measures 2313 square feet (215 square meters) and includes a conference center. A children's pool, a hot tub, and a fitness center are also featured at the luxury The Springs Resort and Spa at Arenal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

This 5-star Monterrey resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Tres Cascadas - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Las Ventanas - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Ginger Sushi - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: CRC 20000-30000 for adults and CRC 14000-20000 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Tres Cascadas
  • Las Ventanas
  • Ginger Sushi

Things to do

  • 15 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horse riding/hire
  • Hot springs
  • Kayaking
  • Rafting
  • Rock climbing
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • 15 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2313 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 15 hot springs
  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 6:00 AM to 9:00 PM
  • Hot springs water temperature (Celsius) - 37
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Springs Resort and Spa at Arenal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CRC 35000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 20000 to 30000 for adults, and CRC 14000 to 20000 for children
  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The Springs Resort and Spa at Arenal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arenal Springs
Arenal Springs Resort
Springs Resort Arenal Monterrey
Springs Arenal Fortuna
Springs Arenal Monterrey
Springs Resort Arenal Fortuna
Springs Resort Arenal La Fortuna
Springs Arenal La Fortuna

The Springs Resort and Spa at Arenal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 929 out of 1007 reviews
Rating 8 - Good. 54 out of 1007 reviews
Rating 6 - Okay. 16 out of 1007 reviews
Rating 4 - Poor. 4 out of 1007 reviews
Rating 2 - Terrible. 4 out of 1007 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mehboob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Highly recommend!! It’s a huge property and lots of spaces to have private moments with nature. Breakfast was great. Lunch and dinner food was okay. Overall, would definitely come back again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hot springs; didn't feel too crowded. Service was exceptional. The rooms are far larger and more luxurious than they appear in the pictures. Activities at Club Rio were excellent and very well coordinated, with lots of available staff to help. The food at the restaurants was fine but not exceptional. It's a 20 minute ride into Fortuna, but worth it if you're staying for a few nights and would like to try other dining options.
Stayed 4 nights in Nov 2024

10/10 Excellent

gary

Stayed 1 night in Nov 2024

8/10 Good

daren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the world…. Fix the F@B
Beautiful resort, clean and great staff. We are foodies and the food was by far not to quality vs what you pay. Breakfast was fine but resort food should didn’t compare to restaurants in la fortuna. We will be back! No need to push people downtown….cheaper for + taxi both ways and food 2 times better at sodas and location restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Servers knew your name and called you by this and were genuinely nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ketaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely wonderful day, wish we could have had more time, but our 3 nights there were stellar. The property is up in the hills, and overlooks the Arenal volcano. Spectacular views from the main lobby and even from our rooms! There are multiple hot springs and pools on site, in 3 different groupings, and all were situated beautiful with food options and bathrooms and towel stations nearby. Delicious food, including sushi and Italian options. The drinks were delicious, especially from one bartender named Paola who also went above and beyond to take care of us. We ran into her every day and her wit and positive attitude were just wonderful. And lastly, the spa is small but stunning, i had a great massage and scrub which were both super relaxing. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Springs Resort offered everything I needed on my vacation. From the first moment we arrived we were treated like royalty with friendliness and pampering. The staff are exceptionally friendly and many remembered our names during our short 4-day stay. The multiple hot springs pools are drained and cleaned daily. The swim up bar was such fun. Our room was grand, with an amazing view of Arenal volcano. The housekeeping staff were very respectful and we enjoyed the nightly turn-down service. The Club Rio center has fun activities such as river tubing, kayaking, climbing wall and animals. The activities are mild and if you want more adventure, the concierge is happy to assist with booking adventures. The concierge, Silvia, was exceptionally responsive and helpful on many accounts. The food in the breakfast buffet was very good. Limited short order options. We enjoyed sushi several times and had a wonderful dinner in Las Ventanas where they are cultivating a growing wine list. We hope to return one day to experience this beautiful resort.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bradley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Working for a global travel company this property is a must see! Incredible views and amazing amenities. We can’t wait to go back and do even more at the resort. Kid and grand parent friendly:)
Stayed 2 nights in Nov 2024

10/10 Excellent

Devon G

Liked: Cleanliness, staff & service, property conditions & facilities
The gold carts to get around
Stayed 4 nights in Nov 2024

10/10 Excellent

Minnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully landscaped property with some wildlife to see as you walk around the property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel, Palm Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection. Gorgeous hotel and location. Loved all the activities -- horseback riding, animal sanctuary, river tubing, rock climbing, etc. Absolutely amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Josiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing. We went in the off season so less visitors and the staff was quick for everything. From check in to check out the staff was amazing and very helpful. The restaurants at the resort are convenient. The steakhouse was on point and had a great wine selection. The property is amazing with so many swimming pools and hot springs to go into. The activities at the property are very cool and reasonably priced. The room had an amazing view and it was so lovely having coffee in the morning to looking at the volcano. Overall this place is amazing and I would recommend it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kapil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was wonderful. Beautifl property, amazing views, staff was so accommodating and friendly All the pools were great. We stayed in family suite and would definitely stay there again. Loved the location of our room too
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning and worth every visit! We can’t wait to return. The staff are all amazing and truly go above and beyond for the guests. Shout out to Jimmy and Jose!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Amenities, property conditions & facilities
Great place, food & staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Amazing!!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Soenke

Stayed 1 night in Oct 2024

10/10 Excellent

German

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to relax has amazing views an the wild life is crazy
Stayed 4 nights in Oct 2024

10/10 Excellent

Esteban

Stayed 4 nights in Oct 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riding around in golf carts with Estevan was so much fun. He provided great customer service!
Stayed 1 night in Oct 2024

10/10 Excellent

Candise

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
This is an amazing property and overall one of our best expeirences on a vacation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024