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5.0 out of 5

"All staff were very helpful, responsive and polite. They really seemed to enjoy their work - engaging with customers. The rooms were spacious and comf ... " More

By a verified traveller on Fri 14 Apr 2023

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Junior Suite, Courtyard View (E)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Garden View (C)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Ocean View (U)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Jetted Tub, Ocean View (Elite Club, L)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Courtyard View (C)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Oceanfront (Elite Club, U)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Hotel Riu Palace Jamaica - Adults Only - All Inclusive. During your stay, you're just a quick walk from Jamaica Beaches. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 5 restaurants, 2 swim-up bars and a poolside bar
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with reflexology, body treatments or aromatherapy at Renova Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the proximity to the airport and the beach
  • 9 minutes by car from Rose Hall Great House and 10 minutes from Doctor's Cave Beach

Hotel Riu Palace Jamaica - Adults Only - All Inclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Couples (1)
5 out of 5
All staff were very helpful, responsive and polite. They really seemed to enjoy their work - engaging with customers. The rooms were spacious and comfortable. We will definitely be booking another stay at the RUI Palace.

Posted by on 14 Apr 2023

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About the Riu Palace Jamaica All Inclusive - Adults Only

Location Mahoe Bay - Ironshore P O, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances

Not included

  • Golf green fees
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

  • Kayaking included
  • Access to on-site nightclubs included
  • Windsurfing included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available drinks included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Service charge included
  • Additional service charge accepted
  • All meals included
  • Minibar (all drinks included)
  • Scuba lessons included
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All on-site activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkelling included

Property Features

Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and Access to hot tub. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1916 square feet (178 square metres) and includes conference space. A nightclub, a sauna, and spa services are also featured at the luxury Hotel Riu Palace Jamaica - Adults Only - All Inclusive. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

  • 288 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 4 bars or lounges
  • Conference rooms
  • 1916 sq ft of conference space
  • 178 sq. m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Room Amenities

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

  • Private balcony
  • Separate bedroom
  • Jetted
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM. The property hosts a free manager's reception daily.

Montego Bay – This buffet restaurant serves breakfast, lunch and dinner.

LAcquedotto – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Krystal – This theme restaurant specialises in fusion cuisine and only serves dinner. Open daily.

Seaside – This steakhouse only serves dinner. Open daily.

Zen – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Rafting nearby
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Debit cards not accepted
  • Humane animal treatment
  • Staffed front desk
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Guest will receive an email before arrival 2 weeks
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Comprehensive food waste policy
  • Guests will receive an email with special check-in instructions
  • Comprehensive recycling policy
  • No lifts
  • Smoke detector
  • Service animals not allowed
  • Caters to adults only

Hotel Names

  • Jamaica Palace
  • Jamaica RIU
  • Jamaica RIU Palace
  • Palace Jamaica
  • RIU Jamaica
  • RIU Jamaica All Inclusive
  • RIU Jamaica Palace
  • RIU Palace
  • RIU Palace Jamaica
  • Riu Jamaica Inclusive Adults
  • Riu Palace Jamaica All Inclusive Adults Montego Bay
  • Riu Palace Jamaica All Inclusive Adults
  • Riu Palace Jamaica Adults Montego Bay
  • Riu Palace Jamaica Adults
  • Riu Palace Jamaica All Inclusive Adults Only
  • Riu Jamaica Inclusive Montego
  • Riu Palace Jamaica All Inclusive Adults Only
  • Riu Palace Jamaica Adults Only All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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