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Sarova Whitesands Beach Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sarova Whitesands Beach Resort & Spa

5 outdoor pools, pool umbrellas
Aerial view
View from property
Kayaking
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Breakfast included
    Breakfast included

Explore the area

Map
Malindi Road, Bamburi Highway, Mombasa, 80100
  • Bamburi Beach
    16 min walk
  • Haller Park
    2 min drive
  • Nguuni Nature Sanctuary
    3 min drive
  • Mombasa (MBA-Moi Intl.)
    40 min drive

Room options

View all photos for Pool Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Facing Room

Garden view

Garden Facing Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, individually decorated

Studio Suite

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Sea Facing Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Facing Twin Room

Garden view

Garden Facing Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Pool Facing Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Sarova Whitesands Beach Resort & Spa

Stylish hotel on the shore with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sarova Whitesands Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
Sarova Whitesands Beach Resort & Spa offers 335 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tulia Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Sarova Whitesands Beach Resort & Spa. During your stay, you'll be within walking distance of Bamburi Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Pavilions, one of the property's 3 restaurants and 2 bars/lounges
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to body treatments, aromatherapy, or body scrubs at Tulia Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, volleyball, and rafting
  • Just a 2-minute drive from Bamburi Beach and a few minutes from Haller Park
  • Airport and local-area shuttle service available for a fee
Some rates at Sarova Whitesands Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sarova Whitesands Beach Resort & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a spa tub. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and spa services are also featured at the business-friendly Sarova Whitesands Beach Resort & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This Art Deco Mombasa hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Sarova Whitesands Beach Resort & Spa has 3 restaurants serving breakfast, lunch, and dinner.
Lido Seafood Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Pavilions
  • Lido Seafood Grill

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Rafting
  • Scuba diving
  • A hot tub
  • Surfing/body boarding
  • Waterskiing
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Trampoline
  • Water slide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sarova Whitesands Beach Resort & Spa

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. Sarova Whitesands Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sarova Whitesands
Sarova Whitesands Beach
Sarova Whitesands Beach Mombasa
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Resort Mombasa
Sarova Whitesands Resort
Whitesands Sarova
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands & Mombasa
Sarova Whitesands Beach Resort & Spa Hotel
Sarova Whitesands Beach Resort & Spa Mombasa
Sarova Whitesands Beach Resort & Spa Hotel Mombasa

Sarova Whitesands Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 129 out of 240 reviews" "
Rating 8 - Good. 69 out of 240 reviews" "
Rating 6 - Okay. 18 out of 240 reviews" "
Rating 4 - Poor. 14 out of 240 reviews" "
Rating 2 - Terrible. 10 out of 240 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jericah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, friendly staff. 10/10
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph, PHILADELPHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facilities, very clean rooms. Staff were friendly, helpful and courteous. Dinner options on the first night buffet were fantastic - seafood galore! Saturday breakfast with bubbles was a nice touch. As the week progressed the food quality and options became much the same fare with small pockets of variation. The fruit selection for breakfast was wonderful but management need to make it more accessible to multiple guests at a time as waiting and pushing in became an exhausting problem. The plastic sunbeds along the seafront need to be updated, the Lamu style beds in the seafront are a big hit. Having single beds would help with overall availability for guests, especially when busy. Great hotel and a fantastic stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Service is amazing. One of the best resorts I’ve ever been to.
Stayed 1 night in Jun 2024

4/10 Poor

Murtaza

Travelled with family
Disliked: Staff & service
expeience not good this time
Stayed 3 nights in May 2024

2/10 Terrible

Omaima

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Too hot and ac don’t work and the worse part is no air conditioner in restaurant it was very hot to sit and eat without sweating and feeling so uncomfortable
Stayed 2 nights in May 2024

10/10 Excellent

Soraya

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Keval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Sarova Whitesands after very many years. I was extremely happy to have spent time here. The hotel facilities, staff, and food spread are all immaculate.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bengt

Stayed 4 nights in Jan 2024

10/10 Excellent

Maina, Miami Beach

10/10 Excellent

Maina, Miami Beach

Travelled with family
Liked: Amenities, property conditions & facilities
Had an excellent stay at Whitesands! Property has been impeccably maintained, food was excellent as always with lots of variety, and especially loved the daytime food stations that are always fresh and hot. Lots of activities for everyone especially the kids, decent but small gym, lots of pools, and very friendly staff. I had one issue that was promptly addressed. A !
Stayed 4 nights in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean and the staff was amazing. My parents had a great time. One of the staff Elizabeth was exceptional went out her way to make my mum, Rose feel well taken care off during the stay. The whole experience was great. My dad loved getting his newspapers every morning. It was amazing.
Stayed 5 nights in Nov 2023

10/10 Excellent

Jose M

Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rest!
The food was so good and the staff was incredible.
Stayed 2 nights in Oct 2023

2/10 Terrible

Brett

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food, friendly staff, comfortable room with ocean views, just overall a beautiful resort.
Stayed 3 nights in Sep 2023

2/10 Terrible

Maya

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A lovely stay but room for improvement.
Wonderful facilities, beautiful views, very well maintained. Lots of space and room to enjoy and relax. Poor standards of service in all restaurants apart from some excellent staff like James (total star), Catherine and Joel. Food below average.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarova Whitesands is an excellent facility with one of the best beaches in the world. This was our second consecutive stay at the hotel. We loved it so much last year that we returned this summer and stayed for six days and we could have stayed longer. The staff is professional, courteous and responsive to requests. The food is delicious. The variety of pools provides options for children and adults and the rooms are well serviced. I used the Ozone children’s club for my son and the spa and I would give both a 5 star rating. We will be back!!!
Stayed 6 nights in Jul 2023

6/10 Okay

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great dependable venue that we have stayed at many time. Outstanding service from waiters, cleaners, staff in general. The only reason I don’t give it a 5, is that we were given a room very far from the dining area and entrance which meant that my dad had to go up and down several stairs to get to the room from the dining area. They were able to move him to a ground room, but it was even further away! Considering we were staying for 5 nights, I’d have hoped for more accommodation. Otherwise they were great. Beautiful beaches, clean facilities, excellent location and setup.
Stayed 4 nights in May 2023

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at White Sands Sarova.
Had a great time, excellent view, very clean, enjoyed the delicious food, staff very friendly, hope to visit again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Lubna M

Stayed 2 nights in Jun 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

KALIMBA

Stayed 3 nights in Jun 2023