Sevilla Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Restaurant
Interior entrance
Exterior
Buffet

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    1 min walk
  • Senate of the Republic
    2 min walk
  • Monument to the Revolution
    6 min walk
  • Mexico City (MEX-Mexico City Intl.)
    25 min drive

Room options

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
2 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us they can't get enough of Sevilla Palace Hotel's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the value of their stay
  • Steps from Paseo de la Reforma and Senate of the Republic
Sevilla Palace Hotel offers its guests a children's pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (11 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1374 out of 2164 reviews" "
Rating 8 - Good. 482 out of 2164 reviews" "
Rating 6 - Okay. 171 out of 2164 reviews" "
Rating 4 - Poor. 73 out of 2164 reviews" "
Rating 2 - Terrible. 64 out of 2164 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

VICTOR FRANCISCO

Business traveller
Disliked: Property conditions & facilities, room comfort
Horrible experiencia.
La habitación apestaba a pies sucios y a moho, nos la cambiaron de inmediato, pero nos dieron una que parecía peor que motel de paso de pueblo bicicletero, muy mala experiencia, primera vez que me sucede esto, normalmente me hospedo en ese hotel una vez al mes. Saludos.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liliana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

HUGO ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Yerie

Stayed 1 night in Aug 2024

8/10 Good

Hugo

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Hotel tradicional en la CDMX, pero ya se le nota la edad: necesita un "major Lift" especialmente en los baños y alfombra
Stayed 2 nights in Jul 2024

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

charles

Travelled with group
Inconsistent
Stayed 1 night in Aug 2024

8/10 Good

Rubi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT BREAKFAST
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was working perfectly. Water pressure in the shower was great. Beds were comfortable and our room was clean. Pool water was warm with great views of the city. Location was excellent. We liked it so much that we added more nights to our stay. We’ll definitely be back during the second leg of our trip. Staff was friendly!
Stayed 1 night in Aug 2024

6/10 Okay

Raymundo Antonio Solis

Travelled with partner
Liked: Staff & service, amenities
They have to change my room Because the First One the bathroom smell very Bad and the Second One I Found something like fungus, but I took pictures because I'm not sure...
Stayed 7 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Limpieza deserción
Cuando nos entregaron la habitación estaba sucia, la cama tenía un nido de pelos y uñas de pies, la alfombra estaba llena de polvo.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

America

Stayed 1 night in Jul 2024

10/10 Excellent

Rachell

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Sevilla Palaces location is great, well communicated for trips around the city, historical centre inclusive. I like waking up on Sunday for excercing along Paseo de la Reforma. I would have preferred live music at the restaurant bar, the bar looks abandoned without activity. Old rugs would be convenient for updating.
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
This little gem in the middle of the city center has always been our favorite place to stay due to their modest price, great service in all departments, clean rooms and heated pool. Great location with plenty of transportation around including car service from the hotel. Must try the taco stand around the corner open 24hrs!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The best location and great price
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, except the bad odor in the bathroom thru our whole stay. Staff was prompt to take measures to remedy but the odor persisted. Other than that, great location, first rate staff, good food.
Stayed 3 nights in Jul 2024

4/10 Poor

James Arthur

Travelled with partner
Disliked: Amenities
Inside was nice, outside not so much
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in CDMX
This hotel is very convenient. The price is affordable and you get very reasonable service for the price. The restaurant is pretty good. The pool and the hot tub are a plus. Finally, the location can't be better. You can go anywhere from there. There are good restaurants around.
Stayed 1 night in Jul 2024

10/10 Excellent

Alfredo A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con expedia es tranquilidad viajar
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a convenient location. The restaurant is good and reasonably priced. For me the best amenity was pool and hot tub. It is rare to find a hot tub that is HOT. The pool is also heated to a comfortable temperature. I will definitely stay here again for future visits!!
Stayed 5 nights in Jul 2024

8/10 Good

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien durante mi estancia
Todo perfecto aunque el edificio es viejo precio calidad me parece perfecto.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024