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NH Collection Mexico City Santa Fé

4.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Mexico City Santa Fé

Reception
Superior Room
Lobby
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Juan Salvador Agraz, 44, Mexico City, 05109
  • Santa Fe Center Mall
    8 min walk
  • Parque La Mexicana
    11 min walk
  • Centro Medico ABC Santa Fe
    13 min walk
  • Mexico City (MEX-Mexico City Intl.)
    46 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Large)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room (Extra Large)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room (Extra Large with Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room

  • 30 sq m
  • Sleeps 2

View all photos for Junior Suite (Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room

  • 30 sq m
  • Sleeps 2

View all photos for Junior Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite

  • 47 sq m
  • Sleeps 2

Similar properties

Front of property

Camino Real Santa Fe

Spa
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1703)
The price is €100
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Camino Real Santa Fe

About this property

NH Collection Mexico City Santa Fé

Eco-certified Mexico City hotel in Santa Fe with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
NH Collection Mexico City Santa Fé offers 135 accommodations with minibars and espresso makers. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at NH Collection Mexico City Santa Fé. During your stay, you're just a quick walk from Santa Fe Center Mall. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at NH Collection Restaurant
  • Buffet breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Paseo de la Reforma and 12 minutes from World Trade Center Mexico City
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Santa Fé. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mexico City hotel is smoke free.

The hotel hosts a free manager's reception daily.
NH Collection Restaurant - This bar specializes in international cuisine and serves lunch and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (MXN 110 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–noon: MXN 297-396 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • NH Collection Restaurant

Things to do

  • 24-hour fitness centre

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

NH Collection Mexico City Santa Fé Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 979 reviews" "
Rating 8 - Good. 293 out of 979 reviews" "
Rating 6 - Okay. 103 out of 979 reviews" "
Rating 4 - Poor. 47 out of 979 reviews" "
Rating 2 - Terrible. 37 out of 979 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Room service was not good
Stayed 4 nights in Sep 2024

8/10 Good

ELOINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Nicolás

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Rosana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Jun 2024

10/10 Excellent

ANDREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an upgrade, staff was very nice
Stayed 1 night in May 2024

10/10 Excellent

Elvia

Stayed 2 nights in May 2024

8/10 Good

Anushree

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk. Very kind
Stayed 1 night in Apr 2024

8/10 Good

Dikson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough!
The room is good, the window has this cover that does not let see the view. The breakfast can be better.
Stayed 3 nights in Mar 2024

6/10 Okay

Luis

Stayed 4 nights in Feb 2024

10/10 Excellent

RICHARD, Redditch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, nice small hotel in a nice area
Stayed 2 nights in Jan 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Dec 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Nikhil

Disliked: Cleanliness, amenities
Stayed 1 night in Dec 2023

6/10 Okay

Maitê

Business traveller
Disliked: Amenities, property conditions & facilities
The hotel is good but if it is winter DO NOT stay there, everything is cold. The lobby and the breakfast area are colder than outside, really bad.
Stayed 2 nights in Nov 2023

8/10 Good

rolando

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pueden mejorar en cuanto al personal que te recibe en recepción,
Stayed 1 night in Nov 2023

2/10 Terrible

Vannessa

Travelled with family
Disliked: Cleanliness, staff & service
Horrible right from the start. The charged me for an early checking even though I’m gold status and it states VIP Expedia hotel. The breakfast buffet was horrible. The room was outdated and not well cleaned. The hallways were dirty and not vacuumed. The hotel was not warm - very cold atmosphere.
Stayed 10 nights in Oct 2023

10/10 Excellent

Lisandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!

10/10 Excellent

Adriana

Stayed 4 nights in Aug 2023

6/10 Okay

Dimitriy

Stayed 2 nights in Aug 2023

6/10 Okay

Luis

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy limpio y comodo y las atenciones excelentes. Buen desayuno
Stayed 2 nights in Aug 2023

6/10 Okay

Alberto, Parkland

Disliked: Amenities
Never was treated as a vip
Stayed 5 nights in Jun 2023