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NH Collection Mexico City Reforma

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Mexico City Reforma

Bar (on property)
Property amenity
Outdoor pool
Front of property
Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Gym
  • Pool
  • Bar
    Bar
  • Spa
    Spa

Explore the area

Map
Liverpool No 155, Mexico City, 06600
  • U.S. Embassy
    7 min walk
  • Paseo de la Reforma
    7 min walk
  • Angel of Independence Monument
    8 min walk
  • Mexico City (MEX-Mexico City Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Balcony (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Family Room, Balcony (2 Double Beds)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, View

Suite, Terrace, View

Suite, Terrace, View

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, View (Premium Room with Balcony)

Premium Room, Balcony (Premium Room with Balcony)

Premium Room, Balcony, View (Premium Room with Balcony)

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, View

Superior Room

Superior Room, View

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite, Terrace, View (Extra Bed 2 adults + 1 child)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2402)
The price is €118
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Galeria Plaza Reforma

About this property

NH Collection Mexico City Reforma

Eco-certified Mexico City hotel in Reforma with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Our customers tell us they can't get enough of the breakfast at NH Collection Mexico City Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body treatments, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument
  • Airport, shopping center, and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Mexico City Reforma offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 16 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
NH Collection Mexico City Reforma has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 120 per day)
  • Valet parking on site (MXN 100 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: MXN 297-396 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 16

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self parking fee: MXN 120 per day
  • Valet parking fee: MXN 100 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

NH Collection Mexico City Reforma Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 615 out of 1303 reviews" "
Rating 8 - Good. 329 out of 1303 reviews" "
Rating 6 - Okay. 164 out of 1303 reviews" "
Rating 4 - Poor. 111 out of 1303 reviews" "
Rating 2 - Terrible. 84 out of 1303 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hovsep

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshly renovated, much improved
I’d stayed at this hotel ?18 months ago and it was in need of renovation… they’ve done it. Rooms, furniture, flooring, etc are all freshly done over. Service is very good as well. That said the check in line was too long when I arrived, it took over 30 minutes for me in the mid afternoon. But the other services, from the room cleaning to the concierge recommendations for hotels, etc, were all great… people were friendly… and the gym and pool and all of that were absolutely fine. In addition, this is a very cool and walkable neighborhood with a lot to offer. The public spaces are comfortable as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
This hotel is very well located. Two of our tours started only a block away from it, so it was convenient. Plenty of places to eat around, and lots of shop g, very safe area and easy to get to public transportation. Breakfast was good and it has a lot of Mexican dishes. The handshake bar in the first floor is excellent. Did not had a chance to use the pool but it looked good.
Stayed 8 nights in Aug 2024

2/10 Terrible

CARLOS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No ac feidge did not work no hot water
Stayed 4 nights in Aug 2024

10/10 Excellent

Veronica

Stayed 2 nights in Aug 2024

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
Very nice hotel Beautiful location… The only thing is that on a weekend is very loud bar scene at night, you can hear lots of noise…
Stayed 2 nights in Aug 2024

8/10 Good

Patriciamami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Jeniffer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool vibe
Nice overall, needs some attention to detail. Service great, breakfast delicious. Pool nice & gym great. I’ve stayed twice & may again, but tighten up loose ends & make hotel prime!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, some of the staff was friendly and helpful.
Stayed 4 nights in Jul 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, my check in was so easy and fast
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Esteban

Stayed 1 night in Jul 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Staff and concierge very helpful and kind. The shower floor leaked onto room area but we dried it up daily with a towel even though the front desk was informed. Some concerns re:safety. We were there 7 nights. On two late afternoons when we returned to room our door was ajar and unlocked & on one afternoon the porch sliding door was left open and a brave neighbor could have crossed over into our room. I informed the office and they sent a locksmith up who verified that the locks worked. So, I guess it was my word against theirs. Though I loved everything else about the room I won’t be staying there again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Millie

Stayed 4 nights in Jul 2024

10/10 Excellent

EDGAR, Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic, close to the U.S Consulate. The hotel is moden with spacious room.The staff is amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to many restaurants n shops
Stayed 1 night in Jul 2024

6/10 Okay

Atin

Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimalist rooms that have all you need, spacious. Clean, friendly staff, great breakfast buffet, great location. Would stay here again.
Stayed 1 night in Jul 2024

8/10 Good

ALEX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near nightlife.
Stayed 6 nights in Jun 2024

6/10 Okay

Tabitha, Brooklyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location and breakfast are great! Staff was pleasant. However, some shortcomings- 1. I booked a room with a balcony (celebrating our anniversary). I was told when we checked in (night 1) it wasn’t avail so to try on day 2. Day 2 it wasn’t avail and I wasn’t refunded bc no manager was onsite. Expedia did give me key cash though. 2. When we got to our room, the door was unlocked and we had 0 towels. We only received 2 bath towels night 1, but day 2 when we asked for more towels (shower mat esp bc our shower door didn’t close, hand towels) and they added robes and slippers 3. There was discarded chewed gum in our garbage when we arrived 4. There was no VIP anything 5. Appeasement: the day 2 staff did give us free breakfast for the entire stay due to all the inconveniences. Still would love to get a refund of the diff for the room we didn’t get
Stayed 4 nights in Jul 2024