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Marquis Reforma Hotel Spa

4.5 star property
VIP Access

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Photo gallery for Marquis Reforma Hotel Spa

Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Premium Loft | View from room
Front of property – evening/night
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available

Explore the area

Map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500
  • Angel of Independence Monument
    ‪8 min walk‬
  • U.S. Embassy
    ‪12 min walk‬
  • Chapultepec Castle
    ‪13 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Loft

Premium Loft

Premium Loft

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Superior Suite

Master Superior Suite

Master Superior Suite

  • City view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Superior Suite

Junior Superior Suite

Junior Superior Suite

  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Corner

Junior Suite Corner

Junior Suite Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds

  • City view
  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Sky Suite, 1 King Bed

Sky Suite, 1 King Bed

Sky Suite, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sky Suite

Panoramic Sky Suite

Panoramic Sky Suite

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Marquis Reforma Hotel Spa

Art Deco hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a conference center are onsite. Housekeeping is available on request.
Marquis Reforma Hotel Spa offers 209 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 60-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Marquis Reforma Hotel Spa's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, 3 restaurants, and a full-service spa are available.
  • Free WiFi
  • Dining options include 3 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Ayurvedic treatments, aromatherapy, or hot stone massages at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute walk from Torre Mayor and 8 minutes by foot from Angel of Independence Monument
  • Airport shuttle service available for a fee
Marquis Reforma Hotel Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. Business amenities include a business center and a meeting room.

WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Marquis Reforma Hotel Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This Art Deco Mexico City hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.
Heritage Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar.
Los Canarios - This bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Terraza Santino - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 25 for 24 hours)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 for adults and USD 10 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Heritage Bistro Bar
  • Los Canarios
  • Terraza Santino

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (105 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (68 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marquis Reforma Hotel Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay
  • Spa fee: USD 40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Fee for in-room wired internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Marquis Reforma Hotel Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City

Marquis Reforma Hotel Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1003 reviews
Rating 8 - Good. 156 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Arnold Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the newly renovated rooms (top two floors, PH and 10th) are really nice with hardwood floors, but the lower floor rooms are tired and dated, with dusty carpeting throughout. We spent four nights in an older room before moving to spend the last three nights in a renovated room. we should have moved sooner.
Stayed 7 nights in Jan 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and the property is very nice. The location is close to so much and nearby neighborhoods are very walkable. Would stay here again and most likely we will be staying here our next trip.
Stayed 6 nights in Dec 2024

6/10 Okay

Victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently stayed at the Marquis Hotel in CDMX, and while the accommodations were fine, my overall experience was overshadowed by an upsetting incident. I accidentally left my daughter’s blouse behind and immediately contacted the hotel to retrieve it. Despite multiple calls, I was repeatedly told that nothing was found. The lack of accountability and follow-up is extremely disappointing for a hotel of this caliber. It felt as though my concerns were dismissed, and I expected much better customer service. While the stay itself was adequate, this experience has left me frustrated and unlikely to return.
Stayed 1 night in Jan 2025

10/10 Excellent

devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in barely friendly staff. Definitely looking forward to returning.
Stayed 11 nights in Dec 2024

6/10 Okay

Mimi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property with zero luxury. Outdated facility. Terrible coffee, no coffee pods on the room. Spa is outdated. Temperature is off in the steam room and jacuzzi. The front desk was rude. The room service was better but the food is not up to par. I will not stay here again
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Cassaundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay at Marquis. Staff, location, property, area, everything was perfect. The room was a little dated but that did not hinder our stay and we loved returning everyday from our adventures in CDMX to our room! We were able to walk everywhere, so centrally located and we had front row views to NYE and Sunday walking/running in the main street! Would highly recommend!
Stayed 5 nights in Dec 2024

8/10 Good

Tan-Cantu,

Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

Jose G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a great, safe location. Some reviews mentioned it was a “loud” hotel but we didn’t hear a bit of road noise.
Stayed 5 nights in Dec 2024

6/10 Okay

Sara

Stayed 5 nights in Dec 2024

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed our stay over the holidays. Nice spacious rooms. Cleaned well everyday. Helpful staff throughout our week in CDMX.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jeffrey, Highland Park

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024

4/10 Poor

Carlos

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it! The staff is very friendly and knowledgeable about what places you can visit, and they will make arrangements for you.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is exceptional, very pleasant, polite and helpful. We had a great experience and will return again. The hotel's location is excellent.
Stayed 6 nights in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the hotel. The location was good, staff were all very friendly, rooms were quiet and comfortable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Lloyd

Travelled with family
Liked: Amenities
Location is great. Rooms are a bit outdated. Get the breakfast option for convenience only. There's a lot of better breakfast options around the area.
Stayed 4 nights in Dec 2024

10/10 Excellent

Miriam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at. The staff was incredible and amazing with anything I need from housekeeping to desk and restaurants absolutely friendly. The only small concern was the valet parking crew in the middle of the day kind of crabby but most were so nice I cannot not give 5 stars bc of a couple people, they could been having a bad day who knows. Besides that I will definitely stay there again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Carlo

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia Fernanda

Stayed 1 night in Dec 2024

8/10 Good

Sagar

Stayed 4 nights in Sep 2024