Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel

Premium bedding, in-room safe, desk, blackout curtains
Exterior
Standard Room, 1 King Bed
Daily buffet breakfast (MXN 270 per person)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
Londres No 15 Col Juarez, Mexico City, 06600
  • Museo de Cera
    ‪1 min walk‬
  • Paseo de la Reforma
    ‪5 min walk‬
  • Reforma 222
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed (Minifridge)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel

Hotel with a fitness center, steps from Museo de Cera
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a business center.
Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel offers 50 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Museo de Cera and 5 minutes by foot from Paseo de la Reforma
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 795 square feet (74 square meters) and includes conference space. A fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel. Parking is available for a fee.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (MXN 160 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: MXN 270 for adults and MXN 170 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (795 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Upper floors accessible by stairs only

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 170 for children
  • Valet parking fee: MXN 160 per night
  • Rollaway bed fee: MXN 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 335 reviews" "
Rating 8 - Good. 93 out of 335 reviews" "
Rating 6 - Okay. 28 out of 335 reviews" "
Rating 4 - Poor. 7 out of 335 reviews" "
Rating 2 - Terrible. 10 out of 335 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo, Chula Vista

Liked: Cleanliness, staff & service
Staff was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronica

Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hotel Staff have made this stay amazing. The hospitality and cleanliness is remarkable. It has rained heavily here the last two days and we experienced a leak in our room when we called to notify the staff a maintenance person was immediately dispatched to assess the issue. As a result of the assessment we were immediately assigned another, much nicer, room. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salvador

Stayed 2 nights in Aug 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but old
Stayed 1 night in Jan 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service overall.
Stayed 4 nights in Jan 2024

6/10 Okay

luis, ciudad juarez

Travelled with family
Liked: Cleanliness
lift wasnt working,, they gave us 5th floor !!!!
Stayed 2 nights in Aug 2023

4/10 Poor

laura

Business traveller
Liked: Cleanliness, room comfort
elevators not working!
We stayed for 3 days and we’re given the 5th floor. The elevators did not work. I think we should’ve been told to be given the choice to pick another hotel. I have bad knees so it was not a good experience
Stayed 2 nights in Aug 2023

6/10 Okay

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Priscila

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is friendly and helpful when we requested assistance.
Stayed 2 nights in Mar 2023

2/10 Terrible

Dan

Disliked: Amenities, property conditions & facilities
Building is old. Rooms are too dark with windows facing inside corridors. You can not see the street or even the sky,I felt I was in jailhouse cell. Location is bad, lots of homeless people, difficult to find and far from the center. Will never go there again
Stayed 2 nights in Feb 2023

8/10 Good

zhaohui

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Margarita

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Armando

Stayed 1 night in Dec 2022

4/10 Poor

Efren

Stayed 4 nights in Nov 2022

8/10 Good

Edilma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not stay at the hotel, but my family of 6 members had a great experienced, welcoming atmosphere, walkable distance to important landmarks. Staff was tremendously well trained responding all questions via phone. Great services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Oct 2022

8/10 Good

Eduardo

Stayed 7 nights in Oct 2022

10/10 Excellent

Monica

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Absolutely fantastic the rooms are wonderful and nicely kept. The service is absolutely amazing from front desk to kitchen/room service. They answered all our questions and were willing to help us with whatever we needed definitely recommend. We stayed for a week and were so impressed.
Stayed 7 nights in Sep 2022

10/10 Excellent

Eduardo

Liked: Amenities, property conditions & facilities
All personal very good communication and respect!Clean place and nice area!Breakfast great!Thank you!
Stayed 10 nights in Sep 2022

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities
Comoda ubicacion. Instalaciones básicas y requieren de mantenimiento pues están viejas
Stayed 1 night in Sep 2022

10/10 Excellent

Miguel, Calgary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Third time here, love the hotel, rooms are huge, bed is comfy and the place is very clean, also the area around is awesome
Stayed 3 nights in Jun 2022