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Camino Real Polanco Mexico

4.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Camino Real Polanco Mexico

Junior Suite Superior
Bar (on property)
Private pool
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included

Explore the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Avenida Presidente Masaryk
    ‪4 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • Chapultepec Park
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Superior King

View from room

Deluxe Superior King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View Two Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Chapultepec

Suite Chapultepec

Suite Chapultepec

  • 117 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King

Deluxe Superior Garden View King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas

Camino Real Club Dos Camas

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior Double Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta

Suite Fiesta

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes Superior

Suite Virreyes Superior

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Two Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club King

Camino Real Club King

Camino Real Club King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Fiesta Americana Chapultepec

Hot tub
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1008)
The price is €283
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Grand Fiesta Americana Chapultepec

About this property

Camino Real Polanco Mexico

Family-friendly Mexico City hotel in Reforma with 5 restaurants
This smoke-free hotel features 5 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a conference center are onsite. Housekeeping is available on request.
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
The sightseeing around Camino Real Polanco Mexico gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, free self parking, and 5 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at La Huerta, a family restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • Within a 15-minute walk of Museo de Arte Moderno and Tamayo Museum of Contemporary Art
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 22 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Camino Real Polanco Mexico. Free self parking is available.

This Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:30 AM.
La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Bistro - This restaurant specializes in international cuisine. Open daily.
Morimoto - This restaurant specializes in Japanese cuisine. Open daily.
Café Tamayo - Onsite coffee shop. Open daily.
Bar Blue Lounge - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Free self-parking on site
  • Secured covered valet parking on site (MXN 125 per night)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:30 AM: MXN 490 for adults and MXN 267 for children
  • 5 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Huerta
  • Bistro
  • Morimoto
  • Café Tamayo
  • Bar Blue Lounge

Things to do

  • Art gallery
  • Fitness centre
  • Outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 22

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in public areas
  • Area rugs in room
  • Tile flooring in public areas

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1888 out of 2510 reviews" "
Rating 8 - Good. 392 out of 2510 reviews" "
Rating 6 - Okay. 134 out of 2510 reviews" "
Rating 4 - Poor. 42 out of 2510 reviews" "
Rating 2 - Terrible. 54 out of 2510 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good personal attention
Stayed 2 nights in Oct 2024

10/10 Excellent

Stefano

Stayed 2 nights in Aug 2024

10/10 Excellent

Stefano

Stayed 1 night in Aug 2024

2/10 Terrible

sofia

Stayed 1 night in Aug 2024

10/10 Excellent

benito

Stayed 2 nights in Oct 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to argue to receive benefits
Stayed 4 nights in Oct 2024

10/10 Excellent

SARIDZENIA

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Jose, Fort Lauderdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Gustavo A

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Without any notice hotel is in construction in 5th floor. People qorking 24-7.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great service and excellent location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gracia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a convenient and comfortable hotel. It has plenty dining option inside and on the surrounding area.
Stayed 4 nights in Sep 2024

10/10 Excellent

German

Stayed 4 nights in Sep 2024

10/10 Excellent

MIGUEL, SAN JACINTO

Stayed 2 nights in Sep 2024

10/10 Excellent

Dr. Gabriel Augusto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not disability friendly unless you ask where the ramps are located.
Stayed 5 nights in Oct 2024

10/10 Excellent

ANGEL, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 4 nights in Jun 2024

4/10 Poor

Maria

Liked: Cleanliness
Super old hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very helpful with recommending places to see. They also had drivers available to hire when we needed to go somewhere!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel, Hollywood

Stayed 2 nights in Sep 2024

10/10 Excellent

Jose Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

Perla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, especially room service when cleaning the rooms. 10/10
Stayed 4 nights in Oct 2024

10/10 Excellent

Roger

Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Is very well located, the restaurants are very good and the service excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Balarama

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel n the heart of Polanco.
Stayed 2 nights in Oct 2024