This hotel features an outdoor pool, a restaurant, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Plaza Mirador offers 90 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 30-inch flat-screen televisions come with premium satellite channels.
Bathrooms include showers. This Mérida hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Plaza Mirador. During your stay, you're just a quick walk from US Visa Applicant Service Center. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
Free WiFi
Free self parking and RV/bus/truck parking
Enjoy a bite to eat at the restaurant
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include tour or ticket assistance, a porter, and luggage storage
Guests have great things to say about the helpful staff and the clean accommodations
13 minutes by foot from Mérida Cathedral and a 4-minute drive from Paseo de Montejo
There's a restaurant on site. Public spaces have free WiFi. You'll find a business center on site. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Plaza Mirador. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3.5-star Mérida hotel.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Hotel Plaza Mirador has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Limited on-site parking
Food and drink
Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 140 for adults and MXN 110 for children
1 restaurant
Room service available
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Ballroom
Banquet hall
Lift
Newspapers in reception
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference centre
Outdoors
Garden
Pool sunloungers
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Mosquito nets
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
30-inch flat-screen TV
Premium channels
Satellite channels
Food and drink
Free bottled water
More
Desk
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately MXN 140 for adults and MXN 110 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
Pool access available from 10:00 AM to 9:00 PM.
Property is also known as
Hotel Plaza Mirador Merida
Hotel Plaza Mirador
Plaza Mirador Merida
Plaza Mirador
Hotel Plaza Mirador Mérida
Plaza Mirador Mérida
Hotel Plaza Mirador Hotel
Hotel Plaza Mirador Mérida
Hotel Plaza Mirador Hotel Mérida
Hotel Plaza Mirador Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 360 out of 1000 reviews" "
10 - Excellent
360
Rating 8 - Good. 338 out of 1000 reviews" "
8 - Good
338
Rating 6 - Okay. 184 out of 1000 reviews" "
6 - Okay
184
Rating 4 - Poor. 71 out of 1000 reviews" "
4 - Poor
71
Rating 2 - Terrible. 47 out of 1000 reviews" "
2 - Terrible
47
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Luz
Travelled with family
17 Jul 2024
Liked: Cleanliness, staff & service, amenities
Me gustó la estancia, solo que tienen que enfocarse un poco más. En la
Limpieza, el aire acondicionado estaba tirando agua y tener toallas en la alberca.
Luz
Stayed 5 nights in Jun 2024
10/10 Excellent
Juana
28 Jun 2024
Juana
Stayed 1 night in Jun 2024
6/10 Okay
Klaas
Travelled with family
20 Jun 2024
Liked: Staff & service
Not to bad for the price but have seen better. Not top notch but usable. Service was very good
Me encantó hospedarme ahí.
Muy conveniente el precio y la ubicación.
Mi habitación estaba muy limpia y todo bien mantenido. El personal atento y servicial
Una buena opción para hospedarse en Mérida!
Victoria Eugenia
Stayed 1 night in Jan 2024
8/10 Good
Gwen, Saskatoon
15 Jan 2024
Liked: Cleanliness, staff & service, amenities
The room that I stayed in was a little tired and worn but it was big with plenty of storage space for luggage & clothing. The pool was clean & refreshing with plenty of loungers & chairs.
The hotel had a stack of nice, new mattresses in the entrance so they were making improvements to some of the rooms.
The room had bed bugs. The A/C unit did not work properly. The beds were uncomfortable. The bathroom was too small. The only things that were good was the price and the pool.
The hotel is nowhere near a 4 star hotel. Its cruddy, our AC had wires hanging, the shower looked like it belong to 80s high school locker room. The shower head hasn;t been clean and it was clogged, so almost impossible to rinse out shampoo out of your hair. There were 2 towels provided, no hand towels or floor towel/mat. There was no mini fridge in the room, not a coffee maker. The pool tiles haven't been cleaned and the bottom was very slimy. Overall wouldn't stay at this place ever again, even if someone was to pay me for it.
El staff muy amable. La propiedad no cuenta con suficientes toallas, pedimos 2 toallas extras y nos comentaron que no tenían más, la plancha no funcionan bien, el ascensor tarda mucho en subir y solo tiene capacidad para 3 personas. La piscina cuenta con daños, una menor de edad se corto el pie con un vitro piso roto. La ubicación de la propiedad es céntrica, segura y tranquila.