Residence Inn By Marriott Memphis Germantown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn By Marriott Memphis Germantown

BBQ/picnic Area
Lobby
Full-sized fridge, microwave, stovetop, coffee/tea maker
In-room safe, desk, soundproofing, iron/ironing board
Outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
  • Housekeeping
  • All-inclusive
  • Pet-friendly

Explore the area

Map
9314 Poplar Pike, Germantown, TN, 38138
  • Baptist Memorial Hospital-Collierville
    5 min drive
  • Mike Rose Soccer Complex
    6 min drive
  • TPC Southwind
    7 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    23 min drive

Room options

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Fireplace

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn By Marriott Memphis Germantown

Suburban hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Residence Inn By Marriott Memphis Germantown offers 78 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Residence Inn By Marriott Memphis Germantown. During your stay, you'll be close to TPC Southwind. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes tennis courts, a 24-hour gym, and basketball
  • Just a 5-minute drive from Baptist Memorial Hospital-Collierville and 6 minutes from Cameron Brown Park
  • Pets welcome for a fee
Some rates at Residence Inn By Marriott Memphis Germantown are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Residence Inn By Marriott Memphis Germantown offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Residence Inn By Marriott Memphis Germantown. Self parking is free.

This 3-star Germantown hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

All-inclusive details

All-inclusive room rates at Residence Inn By Marriott Memphis Germantown are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Basketball
  • Outdoor pool
  • A hot tub
  • Tennis
  • Volleyball

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Germantown
Residence Inn Marriott Memphis Germantown
Residence Inn Marriott Memphis Hotel Germantown
Residence Inn Memphis Germantown
Residence Inn Marriott Memphis Germantown Aparthotel
Residence Inn Marriott Memphis Aparthotel
Resince riott Memphis Germant
By Marriott Memphis Germantown
Residence Inn By Marriott Memphis Germantown Hotel
Residence Inn By Marriott Memphis Germantown Germantown
Residence Inn By Marriott Memphis Germantown Hotel Germantown

Residence Inn By Marriott Memphis Germantown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 217 reviews" "
Rating 8 - Good. 42 out of 217 reviews" "
Rating 6 - Okay. 30 out of 217 reviews" "
Rating 4 - Poor. 20 out of 217 reviews" "
Rating 2 - Terrible. 20 out of 217 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Sylvia

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy elevator and the view outside our room was of a filthy courtyard with trash, old air filters scattered about.
Stayed 4 nights in Jul 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short trip nice pool.
Okay-dishwasher in poor condition and a dining chair was torn up. Mattress in fold out sofa in poor condition but the bed was very comfortable. Please supply More pillows. Pool was clean and towels were there which is helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Stayed 2 nights in May 2024

6/10 Okay

Dustin

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom door was falling apart
Stayed 5 nights in Apr 2024

10/10 Excellent

KATHERINE

Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff and service at this Residence Inn could not have been more friendly or helpful. Very impressive! My main complaint was that the hide-a-bed was terribly uncomfortable. Probably the worse sofa bed I've ever slept on. Also please provide a complete sheet set rather than just a fitted sheet. But, if you don't need to make use of the extra bed, it is a very pleasant stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2024

4/10 Poor

Judith

Stayed 1 night in Dec 2023

2/10 Terrible

NITIN

Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gas grill, kitchenette!
Stayed 1 night in Dec 2023

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great but outdated.
The staff was very friendly. The hotel was out of date but suitable for our needs. The breakfast was neat, clean, and tasty. If the hotel was updated, it was be 5 stars.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ginger

Stayed 1 night in Oct 2023

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

William, Pelham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area Near the golf event. Good price. Easy check in.
Stayed 1 night in Aug 2023

10/10 Excellent

Damian

Great staff. Very helpful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ronnitre

Travelled with family and small children
Liked: Cleanliness
Perfect
Stayed 1 night in Jun 2023

10/10 Excellent

Sharlene Rivera

Stayed 1 night in Jun 2023

8/10 Good

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service
Rooms need updating. Not enough outlets in bedrooms.
Stayed 2 nights in May 2023

10/10 Excellent

sharon

Stayed 1 night in May 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Doors were hard to open. A lot of guests kept their doors cracked because they were hard to get in and out of and made a lot of noise when you were able to get them open.
Stayed 8 nights in May 2023

4/10 Poor

Shatalya

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst Marriott I’ve stayed at. Very dated. Found a roach in the room (took a pic and told the front desk but nothing noticeable done). Limited breakfast options. Side doors were broken so we had to go around front to get in. Pool wasn’t open when I came so…
Stayed 5 nights in May 2023

10/10 Excellent

Harvey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Brenda

Stayed 1 night in Apr 2023