Canopy by Hilton Memphis Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Room, 1 King Bed with Sofa bed, Corner | Living area
Restaurant
47-inch flat-screen TV with digital channels, TV
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
164 UNION AVENUE, Memphis, TN, 38103
  • The Peabody Memphis
    1 min walk
  • Curfew
    1 min walk
  • Memphis Central Station
    20 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    20 min drive

Room options

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Hearing)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Corner

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Canopy by Hilton Memphis Downtown

Hotel with a 24-hour fitness center, a short walk to Beale Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and dry cleaning. Housekeeping is available on request.
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Canopy by Hilton Memphis Downtown's great location. During your stay, you're just a quick walk from Beale Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a gift shop, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Beale Street and FedEx Forum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at Canopy by Hilton Memphis Downtown. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Canopy by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 9-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 120
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 47-inch flat-screen TV
  • Digital channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1007 reviews" "
Rating 8 - Good. 227 out of 1007 reviews" "
Rating 6 - Okay. 97 out of 1007 reviews" "
Rating 4 - Poor. 55 out of 1007 reviews" "
Rating 2 - Terrible. 38 out of 1007 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohita Malay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sherri, Webster

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice and most of the staff were great. They received a lower rating because the cleaning staff left our door open. We called the front desk to tell them and to notify them that we didn't get any new towels. Eventually 2 large towels were delivered, but nothing else was replaced.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deron, Mckeesport

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 2 nights in Sep 2024

8/10 Good

Tory

Liked: Cleanliness, staff & service, property conditions & facilities
nice atmosphere.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Cindy

Stayed 3 nights in Aug 2024

10/10 Excellent

Kolten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good
Stayed 3 nights in Aug 2024

8/10 Good

Amber

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High on hospitality. Great service from the employees at the hotel. Linens were crisp and clean. Bed was comfortable. Unfortunately the city was FILTHY. Garbage in the streets and a general grubbiness. The city needs to clean up, and it could be a gem! The streets outside smelled of human urine. (Not in the hotel’s control) Had some maintenance issues but they were met with good attitudes and care from the staff. Would stay again, as it is a common stop/stay over on our way to see family.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2024

10/10 Excellent

WESLEY

Liked: Amenities
Great hotel. Clean and friendly staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive and caring.
Stayed 3 nights in Aug 2024

10/10 Excellent

Latoya

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, would stay again. Located close to the main areas in Memphis.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and convenient! The staff was lovely and our room was pleasant. Comfy bed and bathroom was clean and really nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chiquita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good modern hotel. Valet guys were great. Always happy to see you and willing to give advice on the area. Location was good and within easy reach of Beale St.
Stayed 4 nights in Aug 2024

10/10 Excellent

Meashelle, Griffin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price of the Valet Parking
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It was perfect for the one night we stayed there. Very clean and up to date. Good location for the center of downtown.
Stayed 1 night in Aug 2024

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst hotel I have stayed in in over 20 years of travelling to the USa. We do road trips 6weeks a year and stay 1-3 nights at different locations so to say this is the worst. It was dirty, mould on the air con, cupboards hands n off or no cupboards at all floor all ripped up. Pool was dirty, the lobby was like something out of the tower of terror. Avoid at all costs I have stayed in a motel6 that is better
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024