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Tolarno Hotel

4.0 star property

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The Philippe
Meeting facility
Meeting facility
Balcony
Mirka's Studio | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
42 Fitzroy Street, St Kilda, VIC, 3182
  • St Kilda Beach
    ‪9 min walk‬
  • Palais Theatre
    ‪13 min walk‬
  • Luna Park
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪32 min drive‬

Room options

View all photos for Georges Studio

Georges Studio | Living area

Georges Studio

  • 53 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Mirka's Studio

Mirka's Studio

Mirka's Studio

  • 42.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Balazac Room

Balazac Room

Balazac Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chambre Boheme

Chambre Boheme

Chambre Boheme

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Philippe

The Philippe

The Philippe

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Petite Room

La Petite Room

La Petite Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Piccolo Room

Piccolo Room

Piccolo Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Tolarno Hotel

Victorian hotel in Melbourne
This smoke-free hotel features a microwave in a common area, a computer station, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a TV in a common area are onsite. Housekeeping is available on request.
Tolarno Hotel offers 36 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 40-inch plasma televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Tolarno Hotel. During your stay, you're just a quick walk from St Kilda Beach. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a computer, a multilingual staff, and TV in a common area
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of St Kilda Pier and St Kilda Beach
Tolarno Hotel offers its guests multilingual staff, tour/ticket assistance, and express check-in. A computer station is on site and WiFi is free in public spaces. Tolarno Hotel also features express check-out, a television in a common area, and a microwave in a common area.

This Victorian Melbourne hotel is smoke free.

Languages

Chinese (Mandarin), Croatian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Sunday - Thursday (9:00 AM - 7:00 PM) and Friday - Saturday (9:00 AM - 9:00 PM)
Guests will receive an email 48 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property's front desk is open during the following times:
  • Sunday - Thursday: 9:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Tolarno Hotel.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Tolarno Hotel St Kilda
Tolarno Hotel
Tolarno St Kilda
Tolarno
Tolarno Hotel St Kilda, Greater Melbourne
Tolarno Hotel Hotel
Tolarno Hotel St Kilda
Tolarno Hotel Hotel St Kilda

Tolarno Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 405 out of 999 reviews
Rating 8 - Good. 383 out of 999 reviews
Rating 6 - Okay. 112 out of 999 reviews
Rating 4 - Poor. 53 out of 999 reviews
Rating 2 - Terrible. 46 out of 999 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Katie

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Nice? No thanks!

On entering it was ok. Not amazing, just ok. Children were happy enough until mice (yes, plural!) began running across the floor. Watched them run out of our room and down the hallway under the reception door. Once we were fairly confident there was none in our room we had to get a blanket to block the gap under the door. Leaves you with a foul taste in your mouth and an uneasy feeling for the remainder set of the evening.
Stayed 1 night in Jan 2025

8/10 Good

Sonia

Our room had everything we needed, beautiful paintings throughout, excellent location, def will be back 😊
Stayed 6 nights in Dec 2024

10/10 Excellent

Damyn

Stayed 1 night in Dec 2024

6/10 Okay

Peter

Disliked: Cleanliness, property conditions & facilities
Despite booking months ahead, I was given a lesser basement room. Peeling paint, grubby carpet, non working ceiling fan, little natural light from tiny widows at pavement level. Reception unable to make changes. At least clean sheets, comfortable bed. Not recommended.
Stayed 2 nights in Dec 2024

4/10 Poor

Ryan

Stayed 1 night in Nov 2024

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I approached the room, I could smell smoke, cigar smoke to be accurate. Once in the room it was clear someone had been smoking, it reeked. The smoke detectors were covered in plastic bags (unsafe) The carpet by the sink area was soaking, the blinds looked like they had never been cleaned, there was black mould on the sofa cushions and in the bathroom. BUT, when I approached the manager he changed my room with an upgrade which is the only thing saving this hotel from a 1 star rating.
Stayed 1 night in Nov 2024

10/10 Excellent

Zane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zane

Great stay close to St Kilda beach and places to eat, room was huge
Stayed 1 night in Nov 2024

8/10 Good

Leonard

Travelled with partner
Liked: Cleanliness, staff & service
An ok hotel for a night in a good a spot
Stayed 1 night in Nov 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than happy stay

Room was terrific and large. Eclectic and arty styling. Getting a bit tired. Some furnishings a bit worn. Great service. Great location. Carparking availability. Have stayed before. Will stay again.
Stayed 1 night in Oct 2024

8/10 Good

George

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel was excellent for the price we payed , room was a little run down but perfect location for beach and city centre , trams located right outside the door . Staff were super helpful with any questions we had
Stayed 6 nights in Oct 2024

6/10 Okay

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great stay once again

Comfortable Beds. Warm Shower. Clean room.
Stayed 1 night in Oct 2024

4/10 Poor

Zedekyah

Disliked: Staff & service, amenities, property conditions & facilities
I lost my key on my final night and had no assistance in getting a new one. Which was very scary considering I was in an area i wasn't familiar with and had nowhere to sleep.
Stayed 3 nights in Oct 2024

8/10 Good

Heather

.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place recommend great spot
Stayed 1 night in Oct 2024

10/10 Excellent

sandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Super gute Lage, direkt vor der Tramstation. In die Stadt hat man mit dem Tram ca. 10 Minuten. Direkt vor Ort hat es verschiedene Restaurants.
Stayed 3 nights in Oct 2024

8/10 Good

duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

KL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So appreciative of the extra help I received with my mobility walker over the weekend.
Stayed 3 nights in Sep 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel
Stayed 1 night in Sep 2024

6/10 Okay

Mathew

Liked: Staff & service
Disliked: Cleanliness
The person who checked me in on Thursday and Checked me out on Monday was very kind and attentive. The issues I experienced during my stay were mainly related to the cleanliness and the noise from other guests on the floor above me. Regarding the cleanliness theres there was mould above the showers and dust along the walls. I had to request a staff member check the door next to the toilet as it had concerning brown stains which wiped away with some dampened toilet paper. The table provided in the lounging area of the room had marks and stains over it. The bin and blinds in the room also need some repairs. For the nights over the weekend there were no issued with sound until the last night (sun). A larger family had been booked into a small room above mined and there was consistent thumping for hours before I complained to reception. I later was later awoken 10:30 pm by more constant thumping and yelling from the family where I texted the number provided to speak to the room again. I was then again woke at 2am by the thumping in the room again. I didnt bother to text or call as I received no response to my text messages from earlier.
Stayed 4 nights in Sep 2024

6/10 Okay

Richard

Disliked: Staff & service, amenities
Staff was not responsive too my problem in the room, no heat, hallway was filthy and keycard didn't work in hallway, on the last night the Asian front desk guy actually walk me up to my room and fix the problem.
Stayed 1 night in Sep 2024

4/10 Poor

Maria

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the position and the quirky artwork. The room itself had a lovely outlook over Fitzroy Street but was in disrepair with water damage and worn carpet. The television didn’t work at all and there was no milk for the tea or coffee provided. The room was not very clean and I wouldn’t stay here again.
Stayed 1 night in Sep 2024