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The Hotel Windsor

5.0 star property
VIP Access

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Photo gallery for The Hotel Windsor

Lobby
Windsor Suite
Premium bedding, minibar, in-room safe, desk
Lobby
Serves lunch, dinner and happy hour

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
111 Spring Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪2 min walk‬
  • Collins Street
    ‪2 min walk‬
  • Regent Theatre
    ‪9 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Family Room

Premier Family Room

Premier Family Room

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

  • 122 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Windsor Suite

Windsor Suite

Windsor Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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4.0 out of 5, Very good, (1635)
The price is €155
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About this property

The Hotel Windsor

Victorian Melbourne hotel in Melbourne Central Business District with 2 restaurants
This smoke-free hotel features 2 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at The Hotel Windsor. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Within a 15-minute walk of Bourke Street Mall and Melbourne Central
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5770 square feet (536 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Hotel Windsor. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.
One Eleven Spring Street - This restaurant serves breakfast and dinner.
Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10 AM: AUD 35 for adults and AUD 23 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • One Eleven Spring Street
  • Cricketers Bar

Family friendly

  • Laundry facilities
  • Fridge
  • Separate dining area

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5770 square feet of space)
  • Meeting rooms - 6

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 23 for children
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1005 reviews
Rating 8 - Good. 262 out of 1005 reviews
Rating 6 - Okay. 118 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Fiona

Disliked: Amenities
Really underwhelming for the price. The building itself is charming, but the room decor is very tired - last updated in the 90s maybe? Furniture scratched and worn, some grot under the glass top of the desk which no one’s bothered to clean. No restaurant for dinner other than a noisy understaffed bar. No pool or gym. The “business centre” is a couple of arm chairs, a grand piano and a single desk. I thought I was going to get a lovely treat but am very disappointed. If you’re looking for a 5 star hotel experience, I’d recommend you go elsewhere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay again!
Amazing, great location, just beautiful
Stayed 4 nights in Nov 2024

8/10 Good

Cheryle

Liked: Cleanliness, staff & service
Convenient location
On the first day, Wednesday, there was no concierge or staff attending the entrance though they did the next two days. Reception staff were friendly and processed check-in and che k-out quickly and pleasantly. A bottle of wine was in our room upon arrival, a part of our gold reward. Evening staff checked out the noises in the Junior Suite emanating from other rooms (think it was airconditioning it was very noisy making sleep difficult) They suggested we speak with day staff and have maintenance che k out the problem. The heating in the room was cold so slept in the robes provided, along with wearing bed socks brought from home. Pillows were wonderful but body ached from the hard mattress. Limited choice of teas so bought own. Purchased coffees when we went out and at breakfast. Dining service staff were efficient and friendly. Food and drinks were delightful. Maintenance required - our room had plaster patch applied in lounge area but not painted. Wingback chairs in passage 2nd floor had leather peeling off the arms. A beautiful heritage building with very dedicated staff, some with considerable longevity as employees. Patrons treasure everything this establishment symbolises and memories from their young years are tied in with their loyalty to the brand.
Stayed 3 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot Yes it’s dated but that’s what you want if you can appreciate the good old times! Air con in our room was a bit noisey
Stayed 4 nights in Nov 2024

4/10 Poor

eileen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
on arrival perfunctory checkin staff member did not listen to my reservation for 2 rooms. signing the checkinpaper ,was admonished by staff and I the need for glasses and that I could not view the paper since the height of the desk was too high.had to then remind him we had booked 2 rooms for 4 nights.we proceeded to the rooms and were surprised at the size and outlook very unsuitable in view of disabled daughter. went back to reception this time talking to a very helpful mS Jin who was able to allocate a bigger room. the room had a large mobile aircondtioner and the lounge was stained and upholstery was torn and fraying more suitable for the council tip.attempts to use wifi and tv useless. reported this next morning.after getting no timely indication for action rang again and told totry to get modum operational advised my daughter had already done this .then told a staff member from concierge would come. he did promptly and after doing the necessary adjustments said new setup needed and hotel manager would have to ok. he rang promptly and said it would be done next day. we had to go out next morning and checked with the concierge who was unaware of the work order but assured top priority.on return tv working internet poor.on last day after return to room tv not working.this is third visit to hotel first 2 wonderful this one disappointing . on checkout no receipt breakdown and further payment given.
Stayed 4 nights in Nov 2024

6/10 Okay

Jane

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and comfortable but no window, so I felt a little trapped. The hotel was fine but it could do with an update for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Travelled with family
Liked: Staff & service, property conditions & facilities
I love The Windsor and have stayed there over the years and wanted to give my daughter a treat. The room was lovely, I understand that all rooms cannot have a view, but the noise of the air conditioner was too much for me, I did not have a good night's rest. But I will try again as this is the first time that this has happened to me.
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old-world hotel with modern facilities . Excellent cleaning service daily . All staff very attentive.
Stayed 9 nights in Nov 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Windsor is an old style hotel. Its rooms are large and well appointed. The bathrooms could use a little updating but were fine overall.
Stayed 5 nights in Oct 2024

10/10 Excellent

Peter

Stayed 2 nights in Nov 2024

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Showing its age but in a wonderful way. Room size was excellent, location brilliant and staff wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a grand old hotel located across from the Victoria Parliament building. The hotel was charming but lacked some of the modern conveniences available in newer properties. The air conditioners were old and did not adequately cool our suite, which would be a problem during the summer months. However, the hotel is a beautiful property with a wonderful history, and we would definitely stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Rebecca

The hotel is not updated as to showers as you had to step into a high narrow tub and the water temp was nearly impossible to regulate. The heat/air blew directly on the bed. The service in the restaurant was abysmal. Would recommend a look through the hotel but not a stay with so many excellent hotels in Melbourne.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frederick

Stayed 2 nights in Oct 2024

6/10 Okay

Lynette

Travelled with partner
Disliked: Property conditions & facilities
I loved the history, the staff were polite, kind and friendly. The bathroom of the room we stayed in, needed some repairs and updates.
Stayed 3 nights in Oct 2024

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windsor experience
The Windsor is a place you stay for the ambiance Room service was delivered promptly by a friendly staff member Afternoon tea also a highlight, breakfast as well with attentive staff making sure patrons were well looked after. The only concern was Room needed someone to look up and get rid of the cobwebs on the pelmet and light and clean marks off around power outlet The Windsor has great history attached to the building. I would hope the high standards would continue into the future as this hotel is unique and needs to be preserved
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is across the street from the Park building and centrally located to free trams and great restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I accidentally dropped a cup of tea in bed and I was very pleased to see they changed the sheets without request. The Matre'd made everyone feel that they were the most important person in the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely hotel in central Melbourne with old character
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
A beautiful hotel with wonderful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Very old building which is charming at times but can also be impractical. Lovely staff.
Stayed 2 nights in Oct 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful old building with a magnificent staircase. Check in was reasonable. I never like the blocking of $100 on my account incase we use the minibar or other. But then they tell you on check out they have cancelled it and it will take FIVE days for it to be released. So blocked immediately but blocked for five days. not good enough. Room service was a little slow to bring tea and milks
Stayed 2 nights in Oct 2024

8/10 Good

Giulio

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024