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Oaks Melbourne Southbank Suites

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Melbourne Southbank Suites

Lobby sitting area
View from property
LCD TV
Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Gym
    Gym
  • Washer
    Washer
  • Kitchen
    Kitchen

Explore the area

Map
57-61 City Road, Southbank, VIC, 3006
  • Southbank Promenade
    3 min walk
  • Melbourne Arts Centre
    5 min walk
  • Fed Square
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for One Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment- View (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment- View (No Housekeeping)

  • 41 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

Fridge, microwave, oven, stovetop

Two Bedroom Executive Apartment

  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 59 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Executive Apartment  (No Housekeeping)

Fridge, microwave, oven, stovetop

Two Bedroom Executive Apartment  (No Housekeeping)

  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Bedroom Apartment- View

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment- View

  • 41 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment- City View  (No Housekeeping)

Fridge, microwave, oven, stovetop

Two Bedroom Apartment- City View  (No Housekeeping)

  • 59 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment- City View

Fridge, microwave, oven, stovetop

Two Bedroom Apartment- City View

  • 59 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Apartment (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment (No Housekeeping)

  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment (No Housekeeping)

  • 59 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Oaks Melbourne Southbank Suites

Aparthotel with a fitness center, a short walk to Collins Street
Along with a fitness center, this smoke-free aparthotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Oaks Melbourne Southbank Suites offers 121 accommodations with washers/dryers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Oaks Melbourne Southbank Suites. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus a gym and dry cleaning service. Built in 2016, this upscale aparthotel has 121 apartments on 37 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a living room
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Southbank Promenade and 9 minutes by foot from Collins Street
Oaks Melbourne Southbank Suites offers its guests a fitness center, multilingual staff, and laundry facilities. WiFi is free in public spaces. Oaks Melbourne Southbank Suites also features dry cleaning/laundry services, complimentary use of a nearby fitness facility, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Languages

English

Property amenities

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Covered self parking on site (AUD 39 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59.0 per night

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • In the entertainment district

Things to do

  • Fitness centre
  • Fitness facilities nearby (free access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 121 rooms
  • 37 floors
  • 1 building
  • Built in 2016
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 39 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Oaks Southbank Hotel
Oaks Southbank Apartment
Oaks Southbank
Oaks Melbourne Southbank Suites Southbank
Oaks Melbourne Southbank Suites Aparthotel
Oaks Melbourne Southbank Suites Aparthotel Southbank

Oaks Melbourne Southbank Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 823 out of 1679 reviews" "
Rating 8 - Good. 644 out of 1679 reviews" "
Rating 6 - Okay. 132 out of 1679 reviews" "
Rating 4 - Poor. 48 out of 1679 reviews" "
Rating 2 - Terrible. 32 out of 1679 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly-Anne

Liked: Cleanliness, room comfort
Great stay, amazing location
Great stay, comfortable two bedroom apartment in a very central location. Lovely balcony with amazing view. There is demolition work nearby, which only happens during the day, so it didn’t bother us (you might want to avoid the city side if you need quiet during the day).
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosemary

Business traveller, Travelled with partner
Liked: Cleanliness
Staff very friendly and helpful. Out room had a nice feel.
Stayed 2 nights in Aug 2024

4/10 Poor

paul

At check in was given an upgrade to an 2 bedroom appt at no extra cost only to have 2nd bedroom locked 20mins later no piont of an upgrade Had to evauate walk down 20flights of stairs and stand in the cold for 30mins and no staff letting us know what was happening or saying sorry wouldn't stay at this place again
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

6/10 Okay

JT

Travelled with partner
Liked: Cleanliness
4th floor apartment, was fine, decent area, very loud all night couldn't get to sleep. Hard bed
Stayed 1 night in Aug 2024

10/10 Excellent

James Reynolds

Liked: Cleanliness, property conditions & facilities
Staff were friendly, good clean apartment, with great ammenities. Close to everything. It was a bit noisey.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property to stay right on the doorstep of the city. Nice sized rooms and view good.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Gillian

Liked: Cleanliness
Bad communication and freezing rooms.
We booked the one bedroom apartment and we’re pleased when we arrived. It was the perfect size with a large balcony. However we soon found that the air-conditioning was not working and we were absolutely freezing. Maintenance was called and they were unable to fix it. The maintenance person told us that reception would call & we would be moved to another room. After waiting about two hours, we called reception and were told to just bring all of our luggage downstairs and they would give us a new room number. We then transferred to a new room. This was also a one bedroom apartment but was not as nice as there was only a tiny balcony. But at least the heater worked…. Or we thought. Within a couple of hours that heater also stopped working. We called reception once again and they came and looked at the air conditioning and confirmed that it was broken. We were told that a portable heater would be brought up. Again we waited to be contacted regarding the portable heater. No one came. We called reception to remind them and a tiny personal heater was brought to our room.
Stayed 2 nights in Aug 2024

8/10 Good

Narelle

Liked: Cleanliness
Generally very good but only one lift working.
Stayed 2 nights in Aug 2024

10/10 Excellent

sharon

Liked: Amenities, property conditions & facilities
Great to find an such a well-priced apartment in the centre of Melbourne
Stayed 2 nights in Jul 2024

8/10 Good

Harjeet

Liked: Cleanliness, room comfort
Great Stay in the Heart of the City
We recently spent 3 nights at Oaks and had a fantastic stay! The location was perfect, right in the heart of city center, making it was to explore and access all the local attractions. Our apartment was at 35th floor, which offered breathtaking view of city. The room was clean and comfortable. The staff was also exceptional, with great communication throughout our stay. They were helpful. We request them an early check-in because of our flight, and they made it possible for us. Overall, we were impressed and would definitely recommend it to others.
Stayed 3 nights in Jul 2024

8/10 Good

Deanne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great spot that’s central and comfortable
Stayed 2 nights in Jul 2024

2/10 Terrible

JINGYAN

Travelled with family
Disliked: Cleanliness, room comfort
Poor service and dirty
The blanket had blood spots (menstruation) all of the places and housekeeping refuses to bring new ones with all excuses. When I mentioned I will make a complaint then she said do whatever. They finally replaced the new one but still have blood spots (not that many). When I requested to refund one night accommodation it was refused by saying as long as the housekeeping washed the blanket the blood spot is normal. I requested the hotel manager to inspect the blanket in the room but she refused. The kids were impacted and not able to sleep. It causes lots of frustration. I do not want to upload the photo to make people feel uncomfortable but I always have this evidence to protect myself. I would not recommend to stay there anymore.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anna

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Fantastic service from start to end!
Stayed 1 night in Jul 2024

10/10 Excellent

Brooke

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Braiden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping restaurants within walking distance room was tidy and comfortable will definitely stay again
Stayed 1 night in Jun 2024

8/10 Good

Brendan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John

Stayed 3 nights in May 2024

4/10 Poor

Brad

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Muz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old and heat not working and bad smell in room had to move to another room and bathroom door was off its hinges
Stayed 1 night in May 2024

10/10 Excellent

Pip

Liked: Cleanliness, property conditions & facilities
Always very happy with our stay at the Oaks
Stayed 1 night in May 2024

4/10 Poor

Peter

Disliked: Cleanliness, amenities
Carpet was filthy with fresh stains - no attempt to clean. Wayfinding in this place is as bad as I have seen in a hotel, little of it and impossible to read - terrible.
Stayed 1 night in May 2024

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, room comfort
Great place to stay
Overall, i thought this was a great hotel. Everything was great as were the staff. My only complaint was that the a/c was really noisy.
Stayed 3 nights in Apr 2024