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Oaks Melbourne on Collins Suites

4.5 star property

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Exterior
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
480 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Crown Casino
    ‪11 min walk‬
  • Melbourne Central
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Executive Studio Apartment (High Floor)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Studio Apartment (High Floor) (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Studio Apartment (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Rooftop Apartment (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment (No External View) - (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View) - (No Housekeeping)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment (No External View)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Executive Studio Apartment

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Rooftop Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Oaks Melbourne on Collins Suites

Aparthotel with a fitness center, steps from Collins Street
Along with a fitness center, this aparthotel has a sauna and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include room service and premium bedding.
Oaks Melbourne on Collins Suites offers 233 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Oaks Melbourne on Collins Suites. During your stay, you're just a quick walk from Collins Street. Free WiFi in public areas, a gym, and dry cleaning service are available. This luxury aparthotel has 233 apartments on 20 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a sitting area, and an LCD TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Steps from Collins Street and 11 minutes by foot from Melbourne Convention and Exhibition Centre
Oaks Melbourne on Collins Suites offers its guests a sauna and a fitness center. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Oaks Melbourne on Collins Suites.

Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

Room service (during limited hours) is available.

Languages

English, Urdu

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 233 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Studio Rooftop Apartments are accessible by stairs only.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1117 out of 4175 reviews
Rating 8 - Good. 1631 out of 4175 reviews
Rating 6 - Okay. 859 out of 4175 reviews
Rating 4 - Poor. 389 out of 4175 reviews
Rating 2 - Terrible. 179 out of 4175 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jade

Travelled with group
Disliked: Amenities
Room wasn’t what we were expecting for the price. 3 of us stayed in one room. There were no walls to section off the rooms. The TV remote wasn’t working. The single bed was rock hard & moved on the floor every time you sat on it. They didn’t even have a doona cover for it, they wrapped it up in sheets. The bathroom wasn’t the greatest. It had a wrap around shower curtain, so the water went everywhere. Only one place to hang ONE towel. The basin was tiny. The shower wasn’t working properly either. No hot water for half our stay & no pressure. The basin also had no pressure. The staff were good to deal with but I wouldn’t stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very courteous staff and helpful
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness

Horrible stay

This is more of a CHEAP MOTEL than a hotel. There were some random HAIRS on our bedsheets, balcony door non-operational, carpet looked 100+ years old and hasn’t been cleaned in ages with puddles of water soaking the carpet, bathroom tired with dirty floors, stinky smell from the room, windows closed but leaked air and noise as if they were opened fully. Waste of money and time here…
Stayed 1 night in Jan 2025

8/10 Good

Cassy

Business traveller
Easy to access and reasonable as staying during australian open. Unusual layout especially in the bathroom but has all the basics
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Arrived at 7am to advise we were in yown, was advised 2pm checkin in which we expected, was asked to call around 12 which we did. Was advised room would be ready by 2pm. Got to reception at 2pm, not only the room was not ready, 3pm came by, was advised room not ready, and had to move rooms, wrong type of bed, as we ordered a twin. room was ok nothing special
Stayed 2 nights in Jan 2025

2/10 Terrible

Christel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom gets wet everywhere when you have a shower, reception called us at 9pm to ask an irrelevant question. Building needs maintenance. Had to go up stairs with our bags.
Stayed 2 nights in Jan 2025

10/10 Excellent

Navneet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to crown and walking distance within cbd They provided parking at a price Good size balcony Great and comfortable beds
Stayed 3 nights in Dec 2024

10/10 Excellent

Elle

Liked: Cleanliness
Very friendly staff. Room clean and well appointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were amazing and went above and beyond. Upon going to drop our bags off as it was too early for check in, they informed us our room could be accessed earlier free of charge and we received a free room upgrade. The staff were very friendly and able to help us out with anything. Room was beautiful and had everything we needed and was super clean! Hotel was close to all shopping, trans, trains, dinning and convenience stores! We will definitely be back again soon!
Stayed 1 night in Jan 2025

10/10 Excellent

Weng Soon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Nick

Business traveller
Liked: Cleanliness, room comfort

Good position

Good position
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Room comfort

Was ok

We normally stay on the opposite 'corner' of Melbourne but booked this hotel for a really good price. Roughly 15min walk from skybus and was very accessible using trams so location wasn't an issue. Self check in so didn't have any contact with staff. We booked a room on the upper floors, which I would recommend as there was hardly any street noise except for a car alarm the one night. Overall impressions is that it is a tad run down, looks like they may be slowly upgrading aspects of the hotel. The room was large and appeared clean but on closer look could be cleaner. Bathroom was crazy small for the size of the room and the glass panels as walls was off putting in many aspects. When we opened the 'amenities' cupboard (which looks like they only supply a roll of tp) was someone's very old toothbrush and razor. You could hear conversations from the corridor but luckily no noisy guests were there during our stay. Would we stay here again, maybe if the price is right
Stayed 4 nights in Jan 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Krishti

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, central location. Reception were friendly . Would highly recommend
Stayed 2 nights in Jan 2025

8/10 Good

Louise

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This is an excellent property. Tram stops, dining options, supermarket, Southern Cross Station all incredibly close. The staff were excellent
Stayed 3 nights in Jan 2025

8/10 Good

Praneeth

Liked: Cleanliness, amenities, property conditions & facilities
Property is neat and tidy. Had a good stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Lerrick

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

10/10 Excellent

Scarlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the bloke who checked myself and my partner in was lovely and extremely accommodating. i hope to see him again in future stays
Stayed 1 night in Jan 2025

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
Pleased to be offered an upgrade 😊
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Great location for public transport and walking to shops and doning. Very comfortable room with all amenities required.
Stayed 13 nights in Dec 2024

6/10 Okay

Alan

Liked: Cleanliness, room comfort

Alan

Close to railway station
Stayed 2 nights in Dec 2024

10/10 Excellent

Taylor

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Promod

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The OAKS is an extremely well-positioned place to stay. We had a fabulous stay albeit short. We loved the cleanliness of the room, the facilities such as comfy bed, full kitchen and modern bathroom were all very much appreciated after we had a long trip, arriving later in the evening. The Reception staff on arrival, (Ze) and those we met on departure were very pleasant, asking about our visit, interested in what we planned to do and what we enjoyed about visiting Melbourne.
Stayed 1 night in Dec 2024