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Mercure Melbourne Southbank

4.0 star property

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Photo gallery for Mercure Melbourne Southbank

Interior entrance
View from property
View from property
Superior Room (Family)
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Crown Casino
    ‪12 min walk‬
  • Melbourne Central
    ‪14 min walk‬
  • Melbourne Cricket Ground
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Family)

In-room safe, desk, blackout curtains, soundproofing

Superior Room (Family)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Accessible)

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room (Accessible)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (1 Queen Bed)

In-room safe, desk, blackout curtains, soundproofing

Superior Room (1 Queen Bed)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (1 Queen Bed)

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room (1 Queen Bed)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Melbourne Southbank by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (918)
The price is €119
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Holiday Inn Express Melbourne Southbank by IHG

About this property

Mercure Melbourne Southbank

Hotel with a 24-hour front desk, near Crown Casino
This smoke-free hotel features conference space, concierge services, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite. Housekeeping is available once per stay.
Mercure Melbourne Southbank offers 275 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Mercure Melbourne Southbank's great location gets high marks from our customers. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus breakfast (surcharge) and 3 meeting rooms.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include 3 meeting rooms, conference space, and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Crown Casino and Melbourne Central
Mercure Melbourne Southbank offers its guests concierge services, laundry facilities, and room service (during limited hours). Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. WiFi and wired Internet are free in public spaces. Mercure Melbourne Southbank also features an elevator and a water dispenser. A complete renovation of Mercure Melbourne Southbank was completed in August 2023.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 1001 reviews
Rating 8 - Good. 381 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Stayed 1 night in Dec 2024

6/10 Okay

Angela

Stayed 1 night in Dec 2024

6/10 Okay

Angela

Great position- but noisy due to adj demolition
Great position, easy walking to city! Only issue was demolition site right opposite our room 605 jackhammering all day! If you plan to have a siesta so you can enjoy a late night- make sure your room faces away from the Yarra!
Stayed 1 night in Dec 2024

8/10 Good

Cailin

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy checkin/out, easy walk to tram/train, clean room, comfortably bed
Stayed 1 night in Dec 2024

10/10 Excellent

eddie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Showers need to be renovated, lets down the rest of the hotel and its staff
Stayed 2 nights in Dec 2024

8/10 Good

OLIVER

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Stayed 1 night in Dec 2024

8/10 Good

eddie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff excellent,especially the breakfast staff and bar staff Showers and toilets need to renovated , yellow tiles and grouting, really lets down the standard of the hotel and hard working staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Delma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and convenient
Great, good price and convenient location
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Tiernan David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close and easy. Small rooms but well priced.
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self check-in !!
Now becoming less people friendly with self check-in and out, roooms are good but bathrooms could be updated/cleaner
Stayed 1 night in Nov 2024

10/10 Excellent

Bree

Stayed 1 night in Oct 2024

8/10 Good

Mark

Stayed 1 night in Nov 2024

8/10 Good

Jackie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Excellent location. Plenty of shopping within walking distance. Short walk to Rod Laver arena. Friendly staff. Easy check in. The bathroom was rather unclean though. Visible dust and hair on the floor.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dieter

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is well positioned and easy to get in and out. A few issues with the room. One of the down lights flickered. Toilet seat was very loose. Water pressure in the shower was very low.
Stayed 2 nights in Nov 2024

2/10 Terrible

Thomas, Cowes

Stayed 1 night in Oct 2024

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priced fairly and great location. Easy and cheap parking. Walking distance from the city. Would definitely stay there again.
Stayed 1 night in Nov 2024

6/10 Okay

Bri

Business traveller
Disliked: Cleanliness
Room cleanliness requires improvement Location very convenient for work requirements
Stayed 2 nights in Nov 2024