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Grand Hotel Melbourne

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Melbourne

Spa
Exterior
Terrace/patio
Executive Studio Apartment
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
33 Spencer St, Docklands, VIC, 3000
  • Collins Street
    2 min walk
  • SEA LIFE Melbourne
    5 min walk
  • Melbourne Convention and Exhibition Centre
    5 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living area

Standard Two Bedroom Apartment

  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Living room

Standard One Bedroom Apartment

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Executive Studio Apartment

Executive Studio Apartment

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment

Standard Studio Apartment

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living room

Executive Two Bedroom Apartment

  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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The price is €198
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Grand Hotel Melbourne

Victorian Melbourne hotel in Docklands with a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite. Housekeeping is available once per stay.
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel Melbourne. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Indian cuisine while dining at Gaylord Indian Restaurant
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from SEA LIFE Melbourne and 5 minutes by foot from Melbourne Convention and Exhibition Centre
Grand Hotel Melbourne offers its guests a children's pool, an indoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, a library, and a terrace are also featured at the historic Grand Hotel Melbourne. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

Gaylord Indian Restaurant - This restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (AUD 35 per day)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Low-height worktop and sink

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Fridge
  • Stovetop

More

  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Grand Hotel Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews" "
Rating 8 - Good. 344 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and roomy with everything you need for a comfortable stay. Bed was very comfortable and the view was awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and could not do enough to make my stay pleasant. The bed was super comfortable and overall the room was excellent. I particularly enjoyed the chocolates they left in my room upon arrival. The only down side was the the noise form the trams, however this subsided during the night so it was not really noticed.
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Was very good
Stayed 1 night in Jul 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Stuart

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious! The parking is not free. You have to pay $35
Stayed 1 night in Jul 2024

6/10 Okay

Josh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool facility was so badly dated
Stayed 1 night in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historical building in great location Friendly and very helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old heritage building looked after extremely well. Even though it is close to the railway station it is still very quiet. Close to Crown for food and an Indian Restaurant onsite. Must book with this. It is very busy.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent, staff were extremely helpful and walking distance to restaurants and DFO.
Stayed 3 nights in Jun 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the combination of interesting history and modern, comfortable facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand old building with a real feeling of history. Charming staff. Particularly the Irishman who greeted me warmly, and left a card and chocolates in the room. Added to the rich ambience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. The spacious suite had everything I needed and was well-maintained. The location was perfect, just a short walk to the Convention Centre and South Wharf. All staff were incredibly helpful and friendly. Had one relaxing evening in the hot tub in the pool area. Highly recommended and will definitely choose again.
Stayed 4 nights in May 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old building with history and charm. Pool and spa are amazing. Short walk to everything I needed: food, shopping and transport. I had a huge room with actual blockout curtains so I could sleep properly. Train noises are to be expected but I didnt affect the quality if my stay at all. Im already making plans to return! Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old, but charming gem. Think long, wide hallways, heritage building, gorgeous views, well and centrally located. Staff were lovely and accommodating. The check in process was seamless and the room was gorgeous (thanks for the upgrade to the loft room!). The room was clean, quiet, modern and well appointed. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff offering use of toilets and library later in the day after we checked out was a very nice gesture. Although we didn't require it I can see other guests appreciating it if they had waits for trains, flights etc and time to kill.
Stayed 1 night in May 2024

10/10 Excellent

Alys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, everyone was so friendly and helpful. Big rooms, comfy bed. Great location
Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were polite, professional, friendly and accommodating from the moment we arrived. Room was well presented and very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Nice old building. The customer service was fantastic. Some of the furniture in my room was a bit old but that did not bother me. The most important thing for me was that everything was nice and clean. When I go to a hotel I take anti bacterial wipes and spray with me. Everything was good and the only thing I hit with the wipes was the tv remote. Trust me never touch a tv remote in a hotel room without sanitizing it first. They are filthy things.
Stayed 1 night in May 2024

10/10 Excellent

Floro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denis was always friendly and helpful--even helping me connect my computer to the internet when I was having tech issues. His assistant, Cherry, was also friendly and helpful. My daughter enjoyed the heated pool and jacussi. Everything about the hotel was perfect--though I have two suggestions: 1) my mattress was too soft--it would be great if the hotel could provide a futon upon request; 2) the hotel has only 2 washing machines and 2 dryers--not enough for such a big hotel. They should add 1 or two more washing machines and dryers. My heartfelt thanks to the Grand Hotel's friendly and competent staff.
Stayed 7 nights in Apr 2024

8/10 Good

Cynthia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights in Melbourne
When we checked in we found we had been upgraded from a stanard room to a suite with a loft bedroom. Also a lively little note from manager with a treat was included. If you like a hotel with historic atmosphere, this is thenone for you. It was also one block from the train station and right in the middle of the CBD and bus station to airport.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lawrie

Stayed 4 nights in Apr 2024

10/10 Excellent

Fiona

Stayed 4 nights in Apr 2024