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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property

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Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Dinner and brunch served
Lobby
View from room
Dinner and brunch served
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym

Explore the area

Map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Medicine Hat Mall
    ‪4 min walk‬
  • Medicine Hat Exhibition & Stampede
    ‪4 min drive‬
  • Medicine Hat College
    ‪4 min drive‬
  • Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Non Smoking

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

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About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Family ski hotel with 2 bars/lounges
Skiing and snowboarding are not the only attractions at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham., where you can enjoy a meal at the restaurant, take a dip in an indoor pool, and relax in a full-service spa.
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a complimentary water park, an indoor pool, and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alberta Massage and Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.. During your stay, you'll be connected to the convention center, and just a quick walk from Medicine Hat Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Indulge with Ayurvedic treatments, massages, or body scrubs at Alberta Massage and Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a golf driving range
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Medicine Hat Mall and a 4-minute drive from Medicine Hat Exhibition & Stampede
  • Ski shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free self parking is available.

This Medicine Hat hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
R Kitchen - This restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Teakwood FamilyRestaurant - Onsite restaurant. Open daily.
Elements Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • R Kitchen
  • Teakwood FamilyRestaurant
  • Elements Lounge

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Shopping

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8000 square feet of space)
  • Meeting rooms - 8

Outdoors

  • BBQ grill(s)

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 337 casino slot machines
  • Casino (30000 square feet of space)
  • Casino VIP room
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch HDTV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 329 out of 1123 reviews
Rating 8 - Good. 292 out of 1123 reviews
Rating 6 - Okay. 260 out of 1123 reviews
Rating 4 - Poor. 157 out of 1123 reviews
Rating 2 - Terrible. 85 out of 1123 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old and so out to date. Breakfast was horrible no restaurant open for families. the hot tub was broken rooms couldn’t control the temp at all
Stayed 2 nights in Nov 2024

6/10 Okay

Daniel

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Very beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Tara

Stayed 1 night in Nov 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a very poor experience with the hotel room. The heater did not work. There was a piece of paper with instructions on it as to how to get it going. We tried most of the night to get it working properly and it wasn't to be. The bathtub also did not drain well. In all the condition of this room was unacceptable not because of staff cleaning work but because of normal maintenance standards of a good hotel. Probably would not return!
Stayed 2 nights in Nov 2024

2/10 Terrible

Marlene

Stayed 1 night in Aug 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is definitely dated, but overall clean and beds were comfy enough. It was nice having the casino and restaurants in the hotel. Waterslides would be more enjoyable if there was a hot tub.
Stayed 1 night in Oct 2024

6/10 Okay

Melisa

Liked: Staff & service
Kids loved the waterslide
Stayed 1 night in Nov 2024

4/10 Poor

Chantalle

Disliked: Cleanliness, staff & service, property conditions & facilities
I am not overly happy how this place has turned out. I have stayed her multiple times but only gets worse. Investing money in all the wrong places. No hot tub should be advertised, the water is way to cold. We had to go and ask for towels as they were empty and it wasnt even busy. The breakfast was horrible. Bland, basic and not overly child friendly. Chairs are dirty, hair in food... we booked a suite that stated 2 kids 2 adults and still needed to call for blankets and pillows. When we called it took a while for then to answer and again it wasnt even busy, and to top it all off there was mold all over our shower. With all the newer hotels around, i would highly recommend going there instead.
Stayed 2 nights in Nov 2024

6/10 Okay

Kaleen

Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Jason

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no hot tub, the pool was freezing and the breakfast was horrible
Stayed 3 nights in Nov 2024

8/10 Good

Candace

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Run down and very dirty in water park
Stayed 1 night in Nov 2024

10/10 Excellent

Jaryd, Canmore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and we were able to take advantage of an early check in as well as a late check out.
Stayed 2 nights in Nov 2024

6/10 Okay

Shayla

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
The pool was cold, including the kiddy pool.
Stayed 2 nights in Nov 2024

8/10 Good

Tyler

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clean room, comfortable bed
Lots of dining options, and entertainment for the whole family. The rooms are dated and could use a renovation but it’s clean, and the beds are comfortable.
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Checked into my room; stains on bed; huge mess of something sprayed above the main window. I advised the front desk; he was great and moved me to a new room which is in better condition. Apologized and took a copy of my room pics.
Stayed 1 night in Nov 2024

10/10 Excellent

Blaine

Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite place to stay in Medicine Hat
My favourite place to stay when I’m in Medicine Hat!!
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino
Stayed 1 night in Nov 2024

6/10 Okay

Diosa

Liked: Staff & service
I stay good
Stayed 1 night in Nov 2024

6/10 Okay

Jordan

Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine, High River

Stayed 1 night in Oct 2024

8/10 Good

Lorelee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Oct 2024