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Sheraton Makkah Jabal Al Kaaba

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Photo gallery for Sheraton Makkah Jabal Al Kaaba

Wheelchair access
Bathroom
Dining
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Makkah Province, 24231
  • Great Mosque of Makkah
    ‪6 min walk‬
  • Alkhalil Courtyard
    ‪9 min walk‬
  • Souk Al-Khalil
    ‪9 min walk‬

Room options

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Exterior

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (769)
The price is €431
for 1 room
includes taxes & fees
9 Mar - 10 Mar
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About this property

Sheraton Makkah Jabal Al Kaaba

Hotel with a restaurant, a short walk to Great Mosque of Makkah
A restaurant, a business center, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
During your stay at Sheraton Makkah Jabal Al Kaaba, you're just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, a restaurant, and a business center are available.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Within a 15-minute walk of Great Mosque of Makkah and Kaaba
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business center. Sheraton Makkah Jabal Al Kaaba also features concierge services, complimentary newspapers in the lobby, and laundry facilities.
Sheraton Makkah Jabal Al Kaaba has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

Policies

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

Property is also known as

Sheraton Makkah Jabal Al Kaaba Property
Sheraton Jabal Kaaba Property
Sheraton Jabal Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel
Sheraton Makkah Jabal Al Kaaba Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Makkah

Sheraton Makkah Jabal Al Kaaba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Wissam, Riyadh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All roads closed to reach the hotel, no shampoo in the room , no menu for dining in the room , I was expecting 6 people to sleep without using the living room , so two people did not have a closet or privacy , carpet in the living room is dirty , no parking no valet , noisy , and hard to reach by car
Stayed 2 nights in Oct 2024

6/10 Okay

amin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel room. The only bad part is that I was expecting it to be very close to kabba but it is more like 15 min away. Getting back from kabba to your hotel is even harder because the walk is uphill. I would rather get a hotel far away so I can take taxi to it.
Stayed 1 night in Oct 2024

10/10 Excellent

Mohamed

Stayed 2 nights in Sep 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property next to kabaa
Stayed 4 nights in Sep 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, and clean rooms. The overall conditions of the facility are quite good. The breakfast is good (actually significantly improved from prior stays). The only negative part is the construction in the vicinity which is probably affecting all hotels and not just this Sheraton.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair stay
The stay was very good. It’s just the AC didn’t work properly. We tried to reach out to the concierge and they told us to wait for couple of hours. Sure enough the AC wasn’t properly and we had to switch to another room on 2am in the morning. The sink on our first room also clogged. So many stains on the couch, we found a roach in the room as well. The second room was great, the AC worked perfect and the sink wasn’t clogging. Breakfast also great. There’s a wide selection. I just wish they took the first complaint seriously and solved it sooner, we wouldn’t have to move super early in the morning
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Mar 2024

8/10 Good

hayat

Stayed 2 nights in Mar 2024

10/10 Excellent

Faroug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's excellent and the staff are friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Hamza

Cleanness
Stayed 2 nights in Feb 2024

8/10 Good

Abdul Aziz

Travelled with partner
Conveniently located near the Grand Mosque in Mecca.
Stayed 1 night in Jan 2024

10/10 Excellent

Meshal, MANAMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Jana Bayad

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Wish they could be more understanding of changing iteneraries.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like this hotel. Planning to stay there next time I am traveling. It is Safe, clean and good location. I do recommend.
Stayed 6 nights in Dec 2023

10/10 Excellent

Wael

Stayed 2 nights in Nov 2023

10/10 Excellent

Sayed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Arafat

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024