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Palestine Hotel Makkah

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palestine Hotel Makkah

Interior
Minibar, in-room safe, desk, free WiFi
Lobby
LCD TV
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Ibraheem Al khaleel st., Makkah, 24231
  • Abraj Al-Bait Towers
    13 min walk
  • Great Mosque of Makkah
    14 min walk
  • King Fahad Gate
    15 min walk

Room options

View all photos for Quadruple Room

Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Double Room, 1 Bedroom

Classic Double Room, 1 Bedroom

Classic Double Room, 1 Bedroom

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Front of property
Al Ebaa Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (238)
The price is €73
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Al Ebaa Hotel

About this property

Palestine Hotel Makkah

Hotel with a 24-hour front desk, near Great Mosque of Makkah
This hotel features a restaurant, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Palestine Hotel Makkah offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Palestine Hotel Makkah, you'll be within walking distance of Great Mosque of Makkah. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Great Mosque of Makkah and Abraj Al-Bait Towers
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business center on site. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Palestine Hotel Makkah.

Smoking is allowed in designated areas at this Makkah hotel.

Palestine Hotel Makkah has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palestine Hotel Makkah

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Palestine Hotel Makkah.

Property is also known as

Hotel Palestine Makkah
Palestine Hotel Makkah
Palestine Hotel Makkah Mecca
Palestine Makkah
Palestine Makkah Hotel
Palestine Makkah Mecca
Palestine Hotel Makkah Hotel
Palestine Hotel Makkah Makkah
Palestine Hotel Makkah Hotel Makkah

Palestine Hotel Makkah Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 54 reviews" "
Rating 8 - Good. 18 out of 54 reviews" "
Rating 6 - Okay. 12 out of 54 reviews" "
Rating 4 - Poor. 8 out of 54 reviews" "
Rating 2 - Terrible. 9 out of 54 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Mujda

Stayed 5 nights in Aug 2024

6/10 Okay

Mohammed

Travelled with family
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The online pictures do not reflect the actual conditions of the Hotel. It needs a lot of cleaning. I asked to change the first room they gave me, because it needed more cleaning in the bathroom. Ms. Alkndary kindly changed the room to an OK one. The new one did not have a chair, the freg. Was out of its place. I chose the hotel based on its online pictures.
Stayed 2 nights in Dec 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Stayed 1 night in Dec 2019

8/10 Good

Mohammed

Stayed 2 nights in Dec 2019

2/10 Terrible

Zainulislam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The conditon of the room wasnt good as compared to price.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was Okay
The Hotel is okay, but the receptionist took lot of time to find the reservation. They need to improve their skills and don't waste the time of customers.
Stayed 1 night in May 2019

10/10 Excellent

Elbarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Nice, I'll back again
Stayed 1 night in May 2017

10/10 Excellent

AHMED, Riyadh

Liked: Cleanliness, property conditions & facilities, room comfort
suitable
Comfort and pleasant

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs renovation.
Front desk and guest services need improvement. Rooms are not as promised. Bathrooms are not in good shape. Overall, this hotel needs renovation.

8/10 Good

ASIF

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Hazem, Cairo, Egypt

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Experience
Unfortunately. the hotel room was very bad: 1. My room (and most of the hotel floors) was very smelly. 2. The room did not have internet. 3. The bed sheets were looking un-clean.

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mohammed, Riyadh

Disliked: Room comfort
Dissappointing
Big issue with reservation. Hotel missed the original reservation and was inflexible to re-activate. Had to create a new booking waiting for another employee to cancel original order. Overall, not as good as I thought it was. Zero room facilities (usually found in 3 star hotels: tea, coffee, glasses, water, Nothing)

2/10 Terrible

usman, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced, under value
Had to book at last minute as guys at "Hotel Rowaa Golden", refused to accept by CONFIRMED booking made through website HOTELS.COM. Had to pay double the money for half the service. Only good thing was that it was closer to haraam than Rowaa Golden, but still over rated and over priced

8/10 Good

Mohammed. , London.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience to all entities
The whole experience is good as it close to local shopping parade food & etc. Hotel got oun transport to main gate every 10 min whic is excellent. I will stay again it's well worth the monie.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good for family.
The rooms were terrible. They smelled bad and there were a lot of old folks with their room doors open all over our floor. It seemed more like a Old folks home than a hotel. We immediately requested a refund from the hotel upon seeing the rooms and thankfully they were nice enough to grant it. The guy at the check in counter was very friendly. The hotel is less than 10 mins walk from the Haram.

8/10 Good

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay in Makkah on 5-6 Dec.14
It was nice, clean and comfortable. The visit to Holy Haram was also facilitated with the help of hotel's shuttle bus.

8/10 Good

Naim Akhtar, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was all satisfactory.

6/10 Okay

Haroon Rashid, Uk

Liked: Property conditions & facilities
Disliked: Staff & service
For Family it is not suitable, its 10 minutes walk
please dont stay if you are with family and old person with u. Dont leave your valuable things in room, Room service has taken Mobile phone from our room, while we were out. I stayed in hotel 24th march in Room number for 3 nights. Complaint at reception but they did not take any action.

4/10 Poor

fareed, jeddah

Disliked: Cleanliness, staff & service
They are big cheater I bought the room with break fast once I arrived the hotel informed me with out breakfast .

6/10 Okay

Ashiq Salam, London

Average hotel, fair price
Hotel was fairly clean, and thankfully the hot water system was working this time. However only two towels were provided. This is the third year I have used this hotel and they still do NOT provide wi-fi in the rooms, only in the lobby and connection is slow. Although a very good shuttle service is provided from the hotel to the Haram, at peak prayer times, there is so much traffic it is quicker to walk to the Masjid, and sometimes, such as at Jumma, they may not run the service as the traffic police close the road towards the Haram. The main reason I book this hotel is that it is fairly good value. The room rate is normally lower than other hotels closer to the Haram. Almost always they give the option to cancel the booking up to a day or two before arrival, and they provide reasonable breakfast, although this time I thought it was a little disappointing and bland. Although it is 10 to 15 minute walk from the Haram, they do provide a useful shuttle bus service. The other good thing for me is that the hotel is right next to the Second Ring Road so when I leave the hotel for Jeddah and Jeddah Airport I can get away quickly without having to go through the centre of Mecca.

6/10 Okay

Verified traveller