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4.0 out of 5

"Good hotel but far from Haram and the walking to haram is very hard as it seems as climbing a hill " More

By a verified traveller on Sat 22 Apr 2023

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Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Makarem Umm Al Qura Hotel. During your stay, you'll be connected to a shopping centre and within walking distance of Great Mosque of Makkah. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from Abraj Al-Bait Towers
  • Free local-area shuttle service

Makarem Umm Al Qura Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Makarem Umm Al Qura Hotel

Everyone (1) Family (1)
4 out of 5
Good hotel but far from Haram and the walking to haram is very hard as it seems as climbing a hill

Posted by on 22 Apr 2023

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Comment from Hotel Management

24 May 2023 by Makarem Umm Alqura

Dear Mr.Mohamed,Greetings from Makarim Um alQura Hotel. Your high rating is appreciated, and we hope to see you more in the future. Good Wishes,Amjad Alotaibi– Guest Relations

4 out of 5
You find everything you need their except the luxury touch or feel, I recommend this hotel and I will stay there again , staff were very friendly and very helpful specially receptionists Waeil and Gude

Posted by on 30 Apr 2022

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Comment from Hotel Management

11 May 2022 by Makarem Umm Alqura

Dear valued Guest... Maged Greetings from Makarem Hotels. Thank you for staying at Makarem Hotel and sharing your experience with us. We are pleased to know that you enjoyed the stay. It gives us great pleasure and we assure you we will continue to provide similar services and always try to improve. Looking forward to welcoming back in near future. Good Wishes,

About the Makarem Umm Alqura Hotel

Location Ajyad Street, Mecca, Ar Rawabi

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 5 meeting rooms are available. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Makarem Umm Al Qura Hotel. Limited free parking is available on a first-come, first-served basis. This Art Deco Makkah hotel is smoke free.

  • 1 building
  • 336 guestrooms or units
  • 12 levels
  • Built in 2010
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Makkah Station (9.4 km / 5.8 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Makarem Umm Al Qura Hotel offers 336 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • LCD television
  • Premium channels
  • Fridge
  • Electric kettle
  • Egyptian cotton linens
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Al Taai Restaurant – This restaurant serves breakfast and lunch.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 100 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: SAR 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alqura
  • Makarim Hotel
  • Makarim Umm Alqura
  • Makarim Umm Alqura Hotel
  • Makarim Umm Alqura Hotel Mecca
  • Makarim Umm Alqura Mecca
  • Umm Alqura Hotel
  • Umm Alqura Makarim
  • Umm Alqura Makarim Hotel
  • Makarim Umm AlQura Hotel Makkah/Mecca
  • Makarem Umm Alqura Hotel Mecca
  • Makarem Umm Alqura Hotel
  • Makarem Umm Alqura Mecca
  • Makarem Umm Alqura
  • Makarem Umm AlQura Hotel Makkah/Mecca
  • Makarem Umm Al Qura
  • Makarem Umm Alqura Hotel
  • Makarem Umm Al Qura Hotel Hotel
  • Makarem Umm Al Qura Hotel Makkah
  • Makarem Umm Al Qura Hotel Hotel Makkah

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Makarem Umm Al Qura Hotel.

National Rating

This property has received its official star rating from Saudi Ministry of Tourism.

  • Country specific national/official rating Saudi Ministry of Tourism
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