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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property

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Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Exterior
Meeting facility
Exterior
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jabal Omar, Makkah, 21955
  • As-Haabee Exhibition
    ā€Ŗ5 min walkā€¬
  • Alkhalil Courtyard
    ā€Ŗ10 min walkā€¬
  • Souk Al-Khalil
    ā€Ŗ10 min walkā€¬

Room options

View all photos for Room, 3 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 3 Single Beds, Non Smoking

  • 4 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

  • 3 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 3 Single Beds, Non Smoking, View

  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking, View

  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Non Smoking, View

  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking, View

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking, View

  • 6 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking

  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium TV channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds, Non Smoking

  • 7 sq m
  • Desert view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed, Non Smoking, View

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds, Non Smoking, View

  • 7 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 21 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

  • 17 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Twin Beds

Similar properties

Lobby

Doubletree by Hilton Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (777)
The price is ā‚¬378
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Doubletree by Hilton Jabal Omar Makkah

About this property

Hilton Hotel & Convention Jabal Omar Makkah

Luxury Makkah hotel connected to the convention center, steps from As-Haabee Exhibition
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hilton Hotel & Convention Jabal Omar Makkah. During your stay, you'll be connected to the convention center, and just a quick walk from As-Haabee Exhibition. Enjoy features like free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Al Maeda, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from As-Haabee Exhibition and 10 minutes by foot from Alkhalil Courtyard
There are 3 restaurants on site, as well as a coffee shop/cafƩ and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 17760 square feet (1650 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Hotel & Convention Jabal Omar Makkah. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Al Maeda - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azure - Onsite fine-dining restaurant. Open daily.
Sahtein - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMā€“11 AM: SAR 80-250 for adults and SAR 40-125 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Al Maeda
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (17760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • DVD player
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001038

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 829 reviews
Rating 8 - Good. 178 out of 829 reviews
Rating 6 - Okay. 53 out of 829 reviews
Rating 4 - Poor. 33 out of 829 reviews
Rating 2 - Terrible. 31 out of 829 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mahummad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the close access to the Haram
Stayed 4 nights in Nov 2024

8/10 Good

Hyder Ali Khan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
The hotel is walking distance from the Haram they have signs in the hotel and guide you on how to reach the Haram and was really easy and accessible. The hotel has lots of elevators so I wasn't waiting for long periods of time. I thought the customers service could have been better. I purchased the package that had breakfast included however my flight was leaving early the next day and I wouldn't be able to make it for breakfast. During check in, at the reception I was told I could get packs arranged and it's no problem. I ended up having to talk to 10 different people just to get a final answer and they said they couldn't accommodate when I was told they could. Overall location is good and the hotel was comfortable but the customer service could have been better. Other hotels are able to accommodate these requests especially with the amount of money they charge. Another thing to take into account is the hotel doesn't have a mall or food court so if you get hungry you'll have to leave the hotel and find food elsewhere which can be tiring.
Stayed 2 nights in Nov 2024

8/10 Good

kefah

Liked: Cleanliness, staff & service, property conditions & facilities
Iā€™ve stayed here before and it was a better stay , could do better with cleaning staff
Stayed 3 nights in Nov 2024

10/10 Excellent

GAMAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near the Kaaba
Stayed 5 nights in Nov 2024

10/10 Excellent

Zahra Hassan

Stayed 2 nights in Nov 2024

10/10 Excellent

Amran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with its own prayer hall for convenience - breakfast could be better but is acceptable.
Stayed 4 nights in Nov 2024

10/10 Excellent

mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too crowded like other hotels due to shopping around , easy access to Haram, fast elevators and amazing breakfast. The only discomfort if the uphill going back from Haram (which is why not recommended for seniors) There was a a unique unpleasant odor upon entering the room which requires deep cleaning may be underneath the beds or carpet smells.
Stayed 6 nights in Nov 2024

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Faisal

Stayed 2 nights in Nov 2024

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Nahida

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room, a good variety of options for breakfast and most importantly only a short walk from the Haram. Plenty of lifts and even at busy times no long wait times. The hotel is uphill on the way back from the Haram and pavement crowded with street sellers so often walking on the road - just something to keep in mind particularly for anyone with mobility issues.
Stayed 4 nights in Nov 2024

8/10 Good

asra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean hotel and room 4 stars due to location. Itā€™s a incline everytime you like to return from haram. Gets tough due to heat and crowd. Hotel is quite a walk to the gate for Umrah . Hotel far from shopping center Al Safa .
Stayed 1 night in Nov 2024

8/10 Good

Symma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, great value for money, only downside is the hill you have to climb when coming back from Haram, on a normal day the hill wouldn't be too difficult, but after completing Umrah with young children that hill nearly broke me down to tears šŸ˜¢. For that reason I would avoid booking this hotel again, especially if you have elderly or young children with you. It did mention a shuttle service to Haram on Expedia when we booked but we found no such service there, other hotels in the area did have a shuttle service running to Haram, if this hotel could also start one then I'm sure they would get more bookings.
Stayed 3 nights in Oct 2024

8/10 Good

Mohsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good option for families šŸ™‚
Stayed 3 nights in Oct 2024

10/10 Excellent

Younus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing staff and restaurant. Highly recommended. Very high end hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
great location great service, staff very helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

Nacer, ROCKVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes during the day or during the night with the chicken and influencing arrival or departure, they must have extra staff at the front desk
Stayed 1 night in Oct 2024

10/10 Excellent

Faisal

Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammed Abdul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel - it really is - view of haram amazing from hotel great breakfast lots of option - Iā€™d say 3-4 min walk to haram boundary approx 7-8 min walk to nearest haram door . Special mention to housekeeper Here who really looked after us . Check in check out took about a minute tops each
Stayed 4 nights in Oct 2024

10/10 Excellent

Ieasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024