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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Exterior
Exterior
Lobby
Meeting facility
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Jabal Omar, Makkah, 21955
  • Alkhalil Courtyard
    10 min walk
  • Souk Al-Khalil
    10 min walk
  • Great Mosque of Makkah
    13 min walk

Room options

View all photos for Room, 3 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 3 Single Beds, Non Smoking

  • 4 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

  • 3 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Single Beds, Non Smoking, View

Deluxe Room, 3 Single Beds, Non Smoking

Deluxe Room, 3 Single Beds, Non Smoking, View

  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking, View

  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Non Smoking, View

  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking, View

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking, View

  • 6 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium TV channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking

Executive Suite, 2 Single Beds, Non Smoking

Executive Suite, 2 Single Beds, Non Smoking

  • 7 sq m
  • Desert view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, View

Executive Suite, 1 King Bed, Non Smoking, View

Executive Suite, 1 King Bed, Non Smoking, View

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking, View

Executive Suite, 2 Single Beds, Non Smoking

Executive Suite, 2 Single Beds, Non Smoking, View

  • 7 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 21 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

  • 17 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Twin Beds

Similar properties

Exterior

Doubletree by Hilton Jabal Omar Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (719)
The price is €184
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Doubletree by Hilton Jabal Omar Makkah

About this property

Hilton Hotel & Convention Jabal Omar Makkah

Luxury Makkah hotel connected to the convention center, steps from As-Haabee Exhibition
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hilton Hotel & Convention Jabal Omar Makkah. During your stay, you'll be connected to the convention center, and just a quick walk from As-Haabee Exhibition. Enjoy features like free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Al Mustafa, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from As-Haabee Exhibition and 10 minutes by foot from Alkhalil Courtyard
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 17760 square feet (1650 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Hotel & Convention Jabal Omar Makkah. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Al Mustafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azure - Onsite fine-dining restaurant. Open daily.
Sahtein - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: SAR 80-250 for adults and SAR 40-125 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Al Mustafa
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (17760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • DVD player
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 10001038

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 768 reviews" "
Rating 8 - Good. 169 out of 768 reviews" "
Rating 6 - Okay. 49 out of 768 reviews" "
Rating 4 - Poor. 31 out of 768 reviews" "
Rating 2 - Terrible. 29 out of 768 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

hina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Sep 2024

8/10 Good

Nida

Travelled with family and small children
Liked: Cleanliness, amenities
Very clean 👌 Breakfast fantastic
Stayed 2 nights in Sep 2024

10/10 Excellent

TAREK

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , value for money , 5minutes to Alharam,also just outside the back door a taxi park ,also available wheelchair to take you to Alharam
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamad, Sudbury

Stayed 2 nights in Aug 2024

10/10 Excellent

Shajid

Stayed 1 night in Sep 2024

10/10 Excellent

Zakariya, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Buffet is excellent providing variety of food items. Dinner buffet is very good.. staff were courteous.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located very close to Haram. Even the mosque inside hotel is part of Haram. It is possible to walk to the haram for all prayers. Hotel is located at a height so could be difficult to walk for elderly people, however, there is a ride available. Staff is polite and courteous. Breakfast menu has a good spread and very quality food. I would like to mention Waseem Akram, who always serves you with a smile. There was an issue at the time of check-in so we had to wait in the lounge for two & half hours in the lobby. Suggest that before giving access to the room, maintenance staff should check all lights and washrooms. Two of our room lights and shower knob were not working. Also the shaving kit needs improvement. I got a cut daily due to the sub standard razor. Lastly, some cash should be available at the reception to honor change requests. Above are suggestions only. When you are in Makkah..NO COMPLAINTS...
Stayed 4 nights in Sep 2024

10/10 Excellent

KHURRAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean and is also close to the haram
Stayed 2 nights in Sep 2024

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Waseem

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I am happy with my stay at Hilton conventions as there was lots of construction work going on at the moment due to that lots of Haram area barricaded otherwise it is a very good. N.B any adult parent using wheelchair will be little bit difficult so check before you book
Stayed 4 nights in Sep 2024

8/10 Good

Hafidha

Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Stayed 1 night in Aug 2024

8/10 Good

Atiq

Liked: Cleanliness, staff & service, property conditions & facilities
Less staff on front desk.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Ammar, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2024

8/10 Good

Mohamed, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Saud

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Its location is horrible, and I am not talking about the distance to Haram but about how you reach it! It's on a plateau. Most of your energy goes when you want to get to the hotel. I recommend not staying in if you are 50 and older.
Stayed 2 nights in Aug 2024

8/10 Good

Assia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I like the decorations around the building very stunning. Access to my room was quite confusing. Need clear directions. Multiple lifts to avoid over crowding. Breakfast area was spacious clean.
Stayed 6 nights in Aug 2024

10/10 Excellent

Fadi

Stayed 1 night in Aug 2024

6/10 Okay

Hasnat

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Muhammad Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Family room, had the most fantastic view of the Haram from 21st floor. Clean and kept tidy. Cleaner kept room with 5ppl in tidy every day. The journey to haram was approx 5 min from room. Summer, so hotel was not too busy. Up hill return - means it would be difficult for elderly and frail, especially in heat. But there were ppl with wheelchairs happy to assist. Good for young family with teenagers.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, nice hotel, lacks customer service
Great location, very close to the Haram - Allhamduliah. Very clean hotel and rooms. great breakfast and can’t complain about the hotel itself HOWEVER front desk staff was not very warm or welcoming, almost rude at times. The wait time to be able to even speak to someone was always VERY long. They should have more people at the front as customer are checking in and out 24/7. Things were always slow at the front desk if we had any questions or concerns. We requested a week before our arrival to make sure we have an extra bed in our room - we emailed and even reminded at check in - and yet we had to make 3 calls the same night and wait over 2 hours. Hotel is great, staff and customer service not so great. Would we stay there again? maybe …. As long as you don’t have any questions/ and extra needs the hotels is great. Breakfast is good, location is very convenient.
Stayed 4 nights in Jul 2024

10/10 Excellent

Enas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and feel royalty
Stayed 2 nights in Aug 2024

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is beautiful
Stayed 3 nights in Jul 2024