Makkah Clock Royal Tower, A Fairmont Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Makkah Clock Royal Tower, A Fairmont Hotel

Building design
Exterior
Residential Suite Haram
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955
  • Great Mosque of Makkah
    6 min walk
  • Abraj Al-Bait Towers
    6 min walk
  • Al Khairat Restaurant
    1 min walk
  • Makkah (QCA-Makkah Bus Station)
    5 min walk

Room options

Signature Suite, 2 Bedrooms Haram View

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Suite, 1 King Bed (Residential - Kaaba)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Single Beds, City View (Residential)

  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Single Beds (Residential - Haram)

  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Single Beds (Residential - Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Signature Twin Room, 2 Single Beds (Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Single Beds (Haram)

  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Single Beds (Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Triple Room, 3 Single Beds, City View

  • City view
  • Sleeps 4
  • 3 Twin Beds

Fairmont, Twin Room, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont, Twin Room, Accessible, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont Gold, Junior Suite, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Kaaba)

  • Sleeps 4
  • 1 King Bed

Presidential suite Kaaba View

  • Sleeps 4
  • 1 King Bed

Residential Suite Quad Haram Multiple Beds

  • Sleeps 4
  • 4 Twin Beds

Fairmont Gold, Twin Room, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont, Room, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds (Haram)

  • Sleeps 4
  • 2 Twin Beds

Signature Suite, 2 Bedrooms (Kaaba)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Residential Suite Haram

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed (Haram)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Haram

  • Sleeps 4
  • 1 Double Bed

Fairmont Gold, Junior Suite, Haram

  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Junior Suite, Kaaba View

  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Suite, Haram View

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Fairmont Gold, Signature Suite, Haram View

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Fairmont Gold, Twin Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Fairmont Gold, Twin Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

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About this property

Makkah Clock Royal Tower, A Fairmont Hotel

Luxury hotel connected to a shopping center in Al Hajlah with 10 restaurants
This hotel features 10 restaurants, a health club, and a snack bar/deli. WiFi in public areas is free. Additionally, a conference center, a complimentary children's club, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of Makkah Clock Royal Tower, A Fairmont Hotel's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, 10 restaurants, and a gym are available.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Atyaf, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Great Mosque of Makkah and Abraj Al-Bait Towers
There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. A business center, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 23379 square feet (2172 square meters) and includes a conference center. A health club, spa services, and a library are also featured at the luxury Makkah Clock Royal Tower, A Fairmont Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Atyaf - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Aja - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
The Grill - This steakhouse serves dinner only. Open select days.
Mazaq - This café serves light fare only.
Al Dar - This bistro specializes in Middle Eastern cuisine. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 0 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (SAR 250 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SAR 140 for adults and SAR 70 for children
  • 10 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Atyaf
  • Aja
  • The Grill
  • Mazaq
  • Al Dar

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Children's club
  • Children's games
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (23379 square feet of space)
  • Meeting rooms - 10

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Select comfort bed
  • Sofa bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Clock Royal Tower, A Fairmont Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 140 for adults and SAR 70 for children
  • Fee for in-room wireless internet: SAR 0 per day (rates may vary)
  • Valet parking fee: SAR 250 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Clock Royal Tower, A Fairmont Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower
Makkah Clock Royal Tower A Fairmont Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Makkah
Makkah Clock Royal Tower, A Fairmont Hotel Hotel Makkah

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 581 out of 1000 reviews" "
Rating 8 - Good. 209 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Shamsideen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Dood

Stayed 1 night in Sep 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Bader

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Sep 2024

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Sarwar

Stayed 3 nights in Aug 2024

8/10 Good

SABER

Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great service
Stayed 2 nights in Aug 2024

8/10 Good

ERKIN

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Aug 2024

10/10 Excellent

Iskandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eslam

Liked: Cleanliness, staff & service
Everything was amazing this hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Bilal

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have said that many Fairmont in my life, and this one specifically was the one I was looking most forward to, but unfortunately, there was no service that was reliable. The staff were not friendly. The rooms were dingy and worn out service never came to clean the rooms sheets were wet on arrival And everything from organizing transport to luggage going to the room room is all a fail. Maybe they will learn From Cairo Fairmont
Stayed 2 nights in Aug 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

SHARON LEAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mashallah subhanallah what a blessing to even be here ya rabi shukr. If any one visiting this place complain then go back to where you came from. Especially if you are visiting for religious purposes and blessed to have the wealth and health to make this trip and sleep in this magnificent hotel. The whole staff starting from pick up at the hotel to check in to room service and food etc, the location, the surrounding, the promptness to evey need we asked was met 10 fold. We will return Inshallah and for staying 18 nights I feel we have the experience to comment. Shukrun Fairmont for our stay we will return again Inshallah ameen.
Stayed 15 nights in Aug 2024

10/10 Excellent

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makka visit
Excellent near places I want to visit
Stayed 1 night in Aug 2024

10/10 Excellent

Samah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Aug 2024

10/10 Excellent

Khaleda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohamed Javed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience
Excellent service and great staff specially Mr. Kazi and his team
Stayed 3 nights in Aug 2024

8/10 Good

MD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like transportation system. Need to road sign for Entrance the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

MUHAMMAD USMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like home
We enjoyed our stay at Fairmount Makkah. Thank you for making our stay memorable. We look forward to visiting again in the future.
Stayed 4 nights in Jul 2024

4/10 Poor

Mohammed

Stayed 3 nights in Jul 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay
Second time at this hotel. Very enjoyable and close access to the masjid and food courts on up levels in the mall. Check-in was swift, but unfortunately our first evening was bad due to noisy neighbouring guests shouting between 2-3am in the morning. Our room had an inter-connecting doorway to the adjacent room. These doors are NOT sound proof. Complained to reception, they offered to move us to another room...a shame as we like the room but had to settle for a slightly older designed room. We did not cause the nuisance but it was us which had to be moved. Anyway, housekeeping staff were excellent in turndown service each night when we came back from the masjid. Overall a very comfortable stay, but if I was to book again at the Fairmont would make sure we avoid rooms with interconnecting doorways. Also at check out, concierge / bell boy service was VERY slow in sending someone for our bags on checkout...we ended up taking or own luggage down as we risked being late for our flight.
Stayed 7 nights in Jul 2024

10/10 Excellent

Heba, St Peters

Stayed 1 night in Jul 2024

10/10 Excellent

Ashraf, chino hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024