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Junior Suite

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Transient Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Quad Partial Haram ViewWith One ExtraBed

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Twin Room People With Special Needs

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Elaf Al Mashaer Hotel. During your stay, you're just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe.

  • Free WiFi
  • Enjoy Asian cuisine while dining at Al Multazim
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Great Mosque of Makkah and Kaaba

Elaf Al Mashaer Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Elaf Al Mashaer Hotel

2 out of 5
The location of this hotel is great. There are 8 lifts and we never struggled with waiting. The path leading to haram is not long and is partly shadowed. I used it to perform dhikr. I preferred this in comparison to hotels situated within malls and the distractions of shops. The breakfast was good. They now have an omelette station. We booked a double bed with 2 singles and a request for a cot bed. We got a double bedroom with a wet smelly carpet! We managed to get the room changed to a triple room. Ended up joining the beds together to allow for space. Alhamdulillah we managed. There was an ant infestation in the bathroom which was treated. The room was only cleaned once for our duration and we never got the cotbed.

Posted by , from Mecca on 29 Dec 2019

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Comment from Hotel Management

3 Mar 2022 by Nora

Dear guest, Thank you for choosing Elaf Al Mashaer as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Al Mashaer Management

Renovations + Closures

This property will be closed from 10 July 2024 to 31 December 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The luxury Elaf Al Mashaer Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Makkah hotel.

  • 1 building
  • 304 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Built in 2008
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Makkah Station (8.1 km / 5.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Elaf Al Mashaer Hotel offers 304 accommodations with complimentary bottles of water and coffee/tea makers. 40-inch LED televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access.

  • Bathrooms are shared (in-room sink)
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Hairdryer
  • Toiletries (free)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Al Multazim – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.

Al Maqam – This coffee shop specialises in Asian cuisine.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 9
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 50 per person
  • Self-parking fee: SAR 150.00 per day
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Mashaer
  • Elaf Al
  • Elaf Al Mashaer
  • Elaf Al Mashaer Hotel
  • Elaf Al Mashaer Hotel Mecca
  • Elaf Al Mashaer Mecca
  • Elaf Mashaer
  • Elaf Mashaer Hotel
  • Hotel Elaf Mashaer
  • Mashaer
  • Elaf Al Mashaer Hotel Hotel
  • Elaf Al Mashaer Hotel Makkah
  • Elaf Al Mashaer Hotel Hotel Makkah

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Elaf Al Mashaer Hotel.

National Rating

This property has received its official star rating from Saudi Ministry of Tourism.

  • Country specific national/official rating Saudi Ministry of Tourism
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