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cafe & stay CASTANA

2.5 star property

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Photo gallery for cafe & stay CASTANA

Front of property – evening/night
In-room safe, desk, laptop workspace, blackout curtains
Garden
Exterior
50-inch Smart TV with digital channels, fireplace, Netflix

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Kitchen

Explore the area

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2-3-2 Namiyanagi, Matsumoto, Nagano, 390-0825
  • Place, Matsumoto Performing Arts Center
    ‪3 min drive‬
  • Place, Matsumoto City Museum of Art
    ‪4 min drive‬
  • Place, Matsumoto Timepiece Museum
    ‪4 min drive‬

Room options

View all photos for AWAJI Family Suite

In-room safe, desk, laptop workspace, blackout curtains

AWAJI Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 77 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 7 Single Beds

View all photos for AWAJI Family Suite

In-room safe, desk, laptop workspace, blackout curtains

AWAJI Family Suite

  • 2 bedrooms
  • City view
  • Sleeps 7
  • 7 Single Beds

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About this property

cafe & stay CASTANA

Hotel in Matsumoto with free parking
A snack bar/deli, express check-out, and a convenience store are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a communal living room and a front-desk safe. Housekeeping is available on request.
Cafe & stay CASTANA offers 3 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Kitchenettes offer stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

During your stay at cafe & stay CASTANA, you'll be within walking distance of Agatanomori Park. Free WiFi in public areas, free self parking, and a snack bar/deli are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, convenience store, and a communal living room
  • Just a 4-minute drive from Matsumoto Castle and a few minutes from Agatanomori Park
There's a snack bar/deli on site. WiFi is free in public spaces. Cafe & stay CASTANA also features a convenience store, room service (during limited hours), and express check-out. Free self parking is available.

This Matsumoto hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping on request

Accessibility

  • Area rugs in room
  • No lift
  • Smooth flooring in room
  • Thin carpet in room

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
The front desk at this property is open daily from 10:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

cafe & stay CASTANA Hotel
cafe & stay CASTANA Matsumoto
cafe & stay CASTANA Hotel Matsumoto

cafe & stay CASTANA Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 36 out of 40 reviews
Rating 8 - Good. 4 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Grocery store across the street was convenient. Staff was very friendly and helpful! Had a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing experience

This hotel is an absolute gem. It is clean, quiet, and well located. The proprietor went above and beyond anything we could have imagined in order to ensure that we not only were able to use the GoTo Travel campaign at his hotel, but also at every other hotel during our week long road trip. His kindness helped save us an additional $1,000 on total hotel lodging costs. Cannot recommend him or the place highly enough.
Stayed 2 nights in Oct 2020

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay in Matsumoto

Lovely cafe and room. Owner is very kind and speaks English very well. Quiet and comfortable with anything you need. Perfect for seeing the delightful city of Motsumoto.
Stayed 2 nights in Oct 2020

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely pad in Matsumoto

Lovely stay in Matsumoto. Staff is amazing, Kaneda gave us several lifts to and from town, and the cafe was so nice too!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
It was very clean and the owner was very friendly and understood English
Stayed 1 night in Oct 2019

10/10 Excellent

TERUMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

カフェに宿泊体験！

家族5人で宿泊しました。もともとカフェだったところが宿泊施設になったということで、リアルカフェ体験ができました。 小学生の姪は、日頃からカフェのスタッフごっこをして遊んでいますが、まさにここではリアルカフェ体験ができます。 観光には行かずに、お隣のスーパーツルヤで買い物をして、カフェ屋さん風に食事を設えました。コーヒーやジュースも姪がその都度作ってくれて、飲み放題でした。 いろいろなジャンルの雑誌も置いてあり、ゆったり気持ちよく過ごせました。 姪はまた来年も来たいと言っています。
Stayed 1 night in Aug 2025

10/10 Excellent

Yu MIng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A VERY GOOD HOTEL!

The room is extremely nice,you can use the coffee machine free.And the living area is also nice and comfortable.There are two toilets,so you won't smell the shi# when showering.It is close to the supermarket ,very convenient. P.S. The landlord is also friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kazusa

Liked: Cleanliness, staff & service, property conditions & facilities
とても親切
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ya-Ning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm hospitality
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回宿泊でお邪魔しました！ Cafe＆stayは初めてだった為少し心配してましたが子供たちもとても喜んでいて泊まれてよかったと思ってます!! 一つだけ、夜部屋に帰ってきた時からどこからかボーッと機械音？がずっと鳴っており結構大きめの音だったので気になりました。 それ以外はとてもよかったです!!!
Stayed 1 night in Oct 2024

10/10 Excellent

joonhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very kind, clean and convenient room, nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Yi-Ren

Stayed 1 night in Dec 2023

10/10 Excellent

??

Stayed 1 night in Dec 2023

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel accueil et très bien équipé

Stayed 1 night in Aug 2023

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden.
Stayed 1 night in Nov 2022

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

NAOMI

Stayed 1 night in Aug 2022

10/10 Excellent

madone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おしゃれな雰囲気と朝食がよかった
Stayed 1 night in Jul 2022

8/10 Good

TAKAKO

Stayed 1 night in May 2022

8/10 Good

Nobuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

ヒロコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021