cafe & stay CASTANA

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for cafe & stay CASTANA

Front of property – evening/night
Restaurant
Triple Room Awaji
Terrace/patio
Lobby sitting area

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
2-3-2 Namiyanagi, Matsumoto, Nagano, 390-0825
  • Matsumoto City Museum of Art
    3 min drive
  • Matsumoto Performing Arts Center
    3 min drive
  • Matsumoto Scale Museum
    3 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    21 min drive

Room options

Triple Room Awaji

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

cafe & stay CASTANA

Hotel in Matsumoto with free parking
A snack bar/deli, express check-out, and a convenience store are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a communal living room and a front-desk safe. Housekeeping is available on request.
Cafe & stay CASTANA offers 3 accommodations with safes and slippers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided on request.

During your stay at cafe & stay CASTANA, you'll be within walking distance of Agatanomori Park. Free WiFi in public areas, free self parking, and a snack bar/deli are available.
  • Free WiFi
  • Free self parking
  • To-go breakfast served daily for a fee
  • Amenities include a front-desk safe, convenience store, and a communal living room
  • Just a 4-minute drive from Matsumoto Castle and a few minutes from Agatanomori Park
There's a snack bar/deli on site. WiFi is free in public spaces. Cafe & stay CASTANA also features a convenience store, room service (during limited hours), and express check-out. Free self parking is available.

This Matsumoto hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 8:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • To-go breakfast available for a fee daily 8:30 AM–10:00 AM: JPY 770 for adults and JPY 770 for children
  • Room service available

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Corner/local shop

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4290.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately JPY 770 for adults and JPY 770 for children
  • Rollaway bed fee: JPY 4290.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
The front desk at this property is open daily from 10:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

cafe & stay CASTANA Hotel
cafe & stay CASTANA Matsumoto
cafe & stay CASTANA Hotel Matsumoto

cafe & stay CASTANA Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 34 reviews" "
Rating 8 - Good. 4 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
This hotel is an absolute gem. It is clean, quiet, and well located. The proprietor went above and beyond anything we could have imagined in order to ensure that we not only were able to use the GoTo Travel campaign at his hotel, but also at every other hotel during our week long road trip. His kindness helped save us an additional $1,000 on total hotel lodging costs. Cannot recommend him or the place highly enough.
Stayed 2 nights in Oct 2020

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay in Matsumoto
Lovely cafe and room. Owner is very kind and speaks English very well. Quiet and comfortable with anything you need. Perfect for seeing the delightful city of Motsumoto.
Stayed 2 nights in Oct 2020

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pad in Matsumoto
Lovely stay in Matsumoto. Staff is amazing, Kaneda gave us several lifts to and from town, and the cafe was so nice too!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
It was very clean and the owner was very friendly and understood English
Stayed 1 night in Oct 2019

10/10 Excellent

joonhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very kind, clean and convenient room, nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Yi-Ren

Stayed 1 night in Dec 2023

10/10 Excellent

??

Stayed 1 night in Dec 2023

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel accueil et très bien équipé
Stayed 1 night in Aug 2023

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden.
Stayed 1 night in Nov 2022

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

NAOMI

Stayed 1 night in Aug 2022

10/10 Excellent

madone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おしゃれな雰囲気と朝食がよかった
Stayed 1 night in Jul 2022

8/10 Good

TAKAKO

Stayed 1 night in May 2022

8/10 Good

Nobuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

ヒロコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

りえこ

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
わざわざ前日の到着時間の確認の電話があったので、なぜだろうと思いながらも到着してみると、駐車場がわかりにくいとの配慮だと思うのですが、オーナーさんが外で待ってくれていました🙇‍♀️ 確かに言われなきゃ駐車場はわかりにくいですが、些細な配慮からお部屋の行き届いた掃除、使っている小道具までお洒落で、いろいろ行った所のNo.1だと子供達は大絶賛でした。 近くにはご飯屋さんがたくさんあるので迷わないですし、朝食はこちらでいただいたのですが、本当に文句なし!美味しくてそれまた子供達も大絶賛でした。 次、松本に来る時は必ずここです。あまり話す機会もなかったのですが、少し話すだけで人の良さがわかるオーナーさんと奥様ですかね? ハードスケジュールでかなり疲れていた旅行でしたが、みんなホッコリした旅行になりました。
Stayed 1 night in Sep 2021

10/10 Excellent

YUICHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
再度の利用ですが、今回も快適でした
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良いホテルです
立地、サービス、部屋のすべてがよかったです。忘れ物をしてしまったのですが、電話でお願いしたらすぐに送ってくれました。ありがとうございました。
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は3部屋だけなので、専門のホテルのようなサービスは期待できませんが、60平米の広い部屋で広いリビング、2つのベッドルームなど、自分の家のような感じで逆に好感が持てます。
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

リトル, 京都

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
とても清潔で過ごしやすい空間でした。 カフェのソフトクリームが美味しかったです。
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Y, 東京

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切にご対応頂きました。 冬でしたが、暖かく、きれいで快適でした。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020