Ibis Marseille Centre Gare Saint Charles

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Ibis Marseille Centre Gare Saint Charles, Marseille, current page

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3.9 out of 5

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"Room size was great. Breakfast fresh and tasty. Location for the station excellent. Just thought it needed a refurb especially the bathroom. " More

By a verified traveller on Sat 20 Jul 2019

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ibis Marseille Centre Gare Saint Charles. During your stay, you're just a quick walk from La Canebiere. Free WiFi in public areas, a restaurant and a bar are available.

Free WiFi
Enjoy French cuisine while dining at NARKIK -Le Bistro Burger
Buffet breakfast served daily for a fee
Amenities include free newspapers in reception, a front desk safe and a business centre
Guests have great things to say about the helpful staff and the location
Just a 3-minute drive from Old Port of Marseille and a few minutes from La Vieille Charite
Cats and dogs welcome for a fee

Ibis Marseille Centre Gare Saint Charles ratings based on 17 Verified Reviews

Review Summary

3.9 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Ibis Marseille Centre Gare Saint Charles

4 out of 5

Room size was great. Breakfast fresh and tasty. Location for the station excellent. Just thought it needed a refurb especially the bathroom.

Posted by a verified traveller on 20 Jul 2019

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Comment from Hotel Management

24 Jul 2019 by Grégor O.

Thank You for your comment

3 out of 5

Hotel at proximity of the train station

Pros: I liked to TV (big screen) in the room.

Cons: I prefer when breakfast and taxes are included in the price.

Location: The train station is very nearby, which is very convenient the first day of your arrival in Marseille.

Very standard hotel. The rooms are very small... you should not be too fat to enter the bathroom! There were dead mosquitoes on the walls, which is not very inviting. After our complaint to the reception, the room was cleaner the second day. There is no cupboard so it is a good transit place, but not for a long stay. The staff at the reception was rather expeditious, with short explanations.

Posted by Teddybear , from Tunis on 8 Nov 2017

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5 out of 5

Gentillesse du personnel

Posted by René on 10 May 2022

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3 out of 5

Posted by a verified traveller on 26 Aug 2020

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4 out of 5

Zentrale Lage, erstaunlich ruhig. Der Empfang war korrekt und zackig. Die Einrichtung war zweckmässig.

Posted by Vliflet, from Bern on 21 Jun 2020

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4 out of 5

Posted by a verified traveller on 31 Oct 2019

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4 out of 5

LE personnel et les services au top. Petit déjeuner avec un copieux buffet

Posted by a verified traveller on 22 Oct 2019

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4 out of 5

Posted by a verified traveller on 24 Sep 2019

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4 out of 5

Proche des transports gare et metro Hotel calme et propre

Posted by a verified traveller on 22 Aug 2019

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4 out of 5

J'ai aimé l'emplacement.L'accueil et la propreté en général.La chambre un peu petite.

Posted by a verified traveller on 1 Aug 2019

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About the Ibis Marseille Centre Gare Saint Charles

Location Square Narvik, Esplanade Saint Charles, Marseille, Bouches-du-Rhone 13001

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1776 square feet (165 square metres) and includes conference space. A library, a terrace, and an arcade/games room are also featured at the eco-certified Ibis Marseille Centre Gare Saint Charles. This 3-star Marseille hotel is smoke free.

1 building
172 guestrooms or units
5 levels
1776 sq ft of conference space
165 sq. m of conference space
Deli
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Games room or arcade
Library
Terrace
Newspapers in lobby (free)
Television in lobby
Lift
No smoking on site
Bar or lounge
Coffee shop
Dining venue

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

Train station: Marseille (XRF-Saint Charles SNCF Train Station) (1.3 km / 0.8 mi)
Metro station: Réformés-Canebière Metro Station (0.7 km / 0.4 mi)

Room Amenities

Ibis Marseille Centre Gare Saint Charles offers 172 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 26-inch LCD televisions come with premium digital channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

LCD television
Digital channels
Premium channels
Luxury bedding
Shower
Housekeeping (daily)
Hairdryer
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout curtains
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Change of towels (on request)
Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 4:00 AM to 10 AM.

NARKIK -Le Bistro Burger – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Bar Rendez-Vous – This bar serves breakfast and light fare. Open 24 hours. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public bathroom
Wheelchair accessible parking
Wheelchair-accessible registration desk
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

Check-out by 11:00 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

Pets: EUR 10 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 22 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

One child stays free
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Debit cards not accepted
Property does not follow sanitisation practices of any association
Staffed front desk
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Reservation is not required for facilities on-site
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
Property does not follow a brand or regulatory agency's sanitisation guidelines
Property confirms they are implementing enhanced cleaning measures
Children stay free
Parking height restrictions apply
Individually-wrapped food options are not available
No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 13.90 for adults and from EUR 6.95 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

ibis Marseille Gare Saint Charles
Ibis Marseille Centre Gare Saint Charles Hotel
Ibis Gare Saint Charles Hotel
Ibis Marseille Centre Gare Saint Charles
Ibis Gare Saint Charles
Ibis Marseille Gare Saint Charles Hotel Marseille
Ibis Marseille Centre Gare Saint Charles Hotel
Ibis Marseille Centre Gare Saint Charles Marseille
Ibis Marseille Centre Gare Saint Charles Hotel Marseille

You should know

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.