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Alex Hotel & Spa

3.0 star property
VIP Access

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Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Lobby sitting area
Property entrance
Sauna, steam room, deep-tissue massages, Swedish massages
Junior Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • La Canebiere
    ‪6 min walk‬
  • Cours Julien
    ‪11 min walk‬
  • Le Panier
    ‪15 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Club Room

Club Room

Club Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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includes taxes & fees
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About this property

Alex Hotel & Spa

Hotel with a full-service spa, near Old Port of Marseille
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and a business center are onsite.
Alex Hotel & Spa offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Alex Hotel & Spa. During your stay, you're just a quick walk from La Canebiere. You'll find features like free WiFi in public areas, plus a full-service spa and a 24-hour gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at SPA
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Old Port of Marseille and a few minutes from Grand Port Maritime de Marseille
  • Cats and dogs welcome for a fee (restrictions apply)
Alex Hotel & Spa offers its guests a full-service spa and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at Alex Hotel & Spa.

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Lounge 1713 - Onsite bar.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 per person
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 371 out of 620 reviews
Rating 8 - Good. 191 out of 620 reviews
Rating 6 - Okay. 34 out of 620 reviews
Rating 4 - Poor. 8 out of 620 reviews
Rating 2 - Terrible. 16 out of 620 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

AZARPASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Jaguar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Super nice beds. Great internet.. but unfortunetly no a/c
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristian

Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again!!! the staff were super helpful and friendly!
Stayed 2 nights in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
great convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

6/10 Okay

Georgia

Business traveller
Liked: Cleanliness, staff & service
Not up to snuff!
I chose this hotel primarily because it had a "Wonderful" rating and it is very close to where my colleague and I had business meetings. We did not want to have to walk a far distance with all of computers and speaker. First, I not consider this hotel wonderful, at all even though the front desk staff was extremely accommodating. I asked to change my room because the noise of the traffic in front of the hotel loud most of the evening and into the night. The staff happily arranged that so my third night was quiet. Granted, I have very acute hearing so I wear earplugs because I know that. IMO, the breakfast and breakfast room were not great at all. The room is dark and food was mediocre with few choices. The eggs, "bacon," sausage (?) was essentially in another room, and the bread, confiture, cheese, fruit and beverage machine in another. The fruit salad was soggy as if it had sat overnight, the orange juice spoiled. The fromage blanc was delicious which I think they make on site. If I were ever to return to Marseille I would not go to this hotel again, sadly. Not up to par to the last hotel where I stayed closer to the port.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Very comfortable place. Folks were nice. Directly across from the rail station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew, Yakima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay at the Alex after arriving by train and before heading in to the countryside. Excellent location, room clean and comfortable, very helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff upon check in. Area a bit dodgy at night. Very convenient as it's literally right next to station.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, great sleep. Location is perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey, Arlington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Staff were really outstanding and my junior suite was very comfortable. The location is a good walk to the most popular tourist areas of Marseille but can't be beat for convenience when it comes to the train station.
Stayed 3 nights in Oct 2024

8/10 Good

Ana

Stayed 2 nights in Sep 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic for a short stay in Marseille
Hotel was conveniently located by the train station in Marseille, which meant using the shuttle service from Marseille airport to the train station made it the hotel very accessible door-to-door. It is a short walk to both the port and Le Panier, two great areas of Marseille. The hotel staff were extremely accommodating and were always on hand to assist. I would definitely stay at the Alex again if I return to Marseille in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across street train station. Hotel is safe and clean. Area outside still felt safe in daytime didn’t venture too far at night. Many multiculturalism area for dining options
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
felt welcomed
very comfortable hotel, decent fitness room, just opposite station
Stayed 2 nights in Sep 2024

8/10 Good

MARINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice breakfast. A room was a little small but overall we liked the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and the room was beautiful.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Quirky hotel, close to the station. Very helpful staff, small but clean and comfortable room.
Stayed 2 nights in Sep 2024

8/10 Good

ALEXANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rough area by gare, nice rooms, friendly staff
Comfortable room, quiet, clean, nice linen. Dodgy area! Did not feel v safe.
Stayed 1 night in Sep 2024

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding is too noisy’
Stayed 2 nights in Sep 2024