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Triple Super Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room, Ensuite, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 3 Max

Economy Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Quadruple Safari Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Traditional House

Bed Count 4 King Beds Maximum Occupancy 10 Max

Triple Safari Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Riad Africa. During your stay, you're just a quick walk from Jemaa el-Fnaa. Features include free breakfast and free WiFi in public areas, plus 2 indoor pools.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 indoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Mellah Market and 7 minutes on foot from El Badi Palace
  • Airport shuttle service available for a fee

Riad Africa ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riad Africa

Everyone (4)
2 out of 5

Nice riad if you get the right room

Pros: Good food, clean, felt like a safe area.
Cons: Would be good to see a price list for drinks hanging up near the menu's. Some TV channels other than BBC world news and Bloomberg that are in English.
Location: Quite easy to find and locate other things from this Riad. Nice restaurant not far away. At least 2 routes to get to the main square.
This Riad has a good location and some nice rooms. We booked one of the cheaper rooms which was located up 2 very steep staircases. It faced out on to another property that housed a workshop whos primary trade appeared to be angle grinding metal, all day. If you plan to be out all the time, there is no problem. I think this only affects 1 or 2 rooms. As not all the rooms appeared to be full, it would have been nice to have been offered an alternative, a little easier for my pregnant wife, but we didnt ask, so we didnt get. (Too tired after having to stand for 1.5 hours in customs just to get stared at and a stamp in the passport plus another 45mins waiting for the arranged taxi that never came) The breakfast and dinners here were nice and the staff always tried to be very helpful. I would not recommend that you use their airport transfer or have them arrange a car. Local taxis charge half what the riad does, which is a shame they feel the need to inflate the price instead of securing at the local price for the convenience of their customers. When the car does show up it is no limo. If staying i would recommend the superior rooms, and probably not the ones on the ground floor, unless you like people eating their breakfast outside your single glazed window.

Posted by , from England on 2 Oct 2017

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Comment from Hotel Management

16 Nov 2017 by africanick

Thanks for your comments Dan. A couple of points - our transfer service does not use cheap local taxis, instead we use professional private cars with drivers which are fully insured with public liability cover in case of accidents (you will not be covered if in an accident in a taxi). Guests are free to take local taxis and take on the risk but we cannot offer a taxi transfer service unfortunately. Since your stay all meals at the riad are now on the new roof terrace, with kitchen and soon to open restaurant so ground floor rooms won't be affected by guests eating outside their room. Finally I am not sure our staff were aware your wife was pregnant otherwise they would have checked if it was possible to change your room. All our rooms here at Riad Africa are completely unique and vary by price, style, location and size. We will take your comments on board as we review our ops.

4 out of 5
Hat mir gut gefallen. Die Zimmer sind kleiner als auf dem Foto. Jedoch das Personal war immer überaus Freundlich und Hilfsbereit. Das essen im Riad war herrlich! Man erreicht das Riad gut zu Fuss von der Strasse wo die Taxi Staton ist. Danke für den liebevollen Aufenthalt.

Posted by on 27 Jul 2024

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Comment from Hotel Management

30 Jul 2024 by Guest Relations

Thank you for your review of Riad Africa, we are happy to hear that you enjoyed your stay with us.

2 out of 5
Impossible de noter car nous avons ete reloger dans un autre riad.

Posted by on 12 Nov 2019

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Comment from Hotel Management

13 Nov 2019 by africanick

Thanks for your review. We note that you booked into another riad close to Riad Africa in two rooms instead of one room. We apologise for the overbooking which was beyond our control.

4 out of 5

Hotel accueillant, sud de la médina

Pros: Le calme, le service, l'odeur :)
Cons: Cette sonnette qui te réveille en pleine nuit quand certains clients rentrent tard ! Tous les petits déjeuners sont les mêmes...
Location: Sud de la médina, à 5-10 minutes de la place Jemaa El Fna.
Personnel très sympathique. Chambre pour 3 vraiment petite. Salle de bains plus que petite ! Aucune pression dans la douche. Restauration hors de prix, taxes hors de prix, transfert aéroport hors de prix, prenez un taxi !!! Ils font payer 22,50€... un taxi vous coutera entre 5 et 7€.

Posted by , from angouleme on 27 Aug 2016

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Property Features

As a guest of Riad Africa, you'll find 2 indoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly Riad Africa. An airport shuttle (available 24 hours) is available for a fee. This 3.5-star Marrakech riad is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2002
  • Buffet breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • BBQ grill(s)
  • Computer for guest use
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: Marrakech Central Station (3.7 km / 2.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Riad Africa offers 15 air-conditioned accommodations with a safe and complimentary dressing gowns. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Marrakech riad provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

  • Manicures and pedicures
  • Massages
  • Swedish massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Riad Africa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Riad Africa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Parties and events are allowed on site

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, JCB International and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Events/parties allowed
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Front desk opens daily at 7 AM
  • Front desk closes daily at midnight
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 26.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 225 per vehicle (one-way, maximum occupancy 4)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riad Africa
  • Riad Africa Marrakech
  • Africa Marrakech
  • Riad Africa Riad
  • Riad Africa Marrakech
  • Riad Africa Riad Marrakech

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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