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Riad 11 Zitoune

4.0 star property

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Photo gallery for Riad 11 Zitoune

Interior
Suite (Ginger) | View from room
Property entrance
Deluxe Studio (Green Tea)
City view from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Rue Riad Zitoune Lakdim, Derb Lakdhar No 11, Marrakech, 40000
  • Jemaa el-Fnaa
    ‪5 min walk‬
  • Souk of the Medina
    ‪6 min walk‬
  • Bahia Palace
    ‪9 min walk‬
  • Marrakech (RAK-Menara)
    ‪20 min drive‬

Room options

View all photos for Deluxe Studio (Green Tea)

Deluxe Studio (Green Tea)

Deluxe Studio (Green Tea)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room (Olive)

Basic Double Room (Olive)

Basic Double Room (Olive)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (Lavender)

Double Room (Lavender)

Double Room (Lavender)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Ginger)

Suite (Ginger)

Suite (Ginger)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Riad 11 Zitoune

Riad with a full-service spa, a short walk to Jemaa el-Fnaa
This riad features a full-service spa, a restaurant, and a bar/lounge. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Riad 11 Zitoune offers 6 accommodations with safes and bathrobes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Riad 11 Zitoune, you're just a quick walk from Jemaa el-Fnaa. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from Jemaa el-Fnaa and 10 minutes by foot from Koutoubia Mosque
  • Airport shuttle service available for a fee
Riad 11 Zitoune offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A rooftop terrace, spa services, and a library are also featured at Riad 11 Zitoune. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served free full breakfast daily from 8 AM to noon. The riad hosts a free manager's reception on select days.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a garage
  • Off-site parking available (EUR 4 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 8 AM–noon
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

More

  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad 11 Zitoune

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 18.00 per vehicle (one way)
  • Nearby parking fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Riad 11 Zitoune offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Riad 11 Zitoune Marrakech
11 Zitoune Marrakech
11 Zitoune
Riad 11 Zitoune Riad
Riad 11 Zitoune Marrakech
Riad 11 Zitoune Riad Marrakech

Riad 11 Zitoune Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 42 out of 47 reviews
Rating 8 - Good. 5 out of 47 reviews
Rating 6 - Okay. 0 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Howard David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at this lovely Riad close to the Jemaa el-Fna. The staff was excellent and helped us with transportation, suggestions, and made us really feel at home. The Riad is centrally located and close to all of the action. Very clean! Highly recommended!
Stayed 4 nights in Jun 2024

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely little Riad
Fantastic we enjoy our stay at the Riad. Please prebook the taxi from hotel as if its ur first time the Riad is located at a very small side road which is not accessible by car. Since we book taxi from Riad, so it does make it so much easier.
breakfast
a side road walking toward the riad
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer, St. Catharines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 7 days at Riad 11 Zitoune and really enjoyed it. We stayed in the Green Tea Studio which has a private staircase and little balcony overlooking the courtyard. Great location close to the medina, souks and Jamma Elfna square, easy 15 min walk to El Badii Palace, the Saadien Tombs and Bahia Palace. The staff are wonderful and so helpful, you will not regret a stay here! Breakfast was great each morning as well. The riad is small and cozy, not as flashy as some of the big riads but that's what makes it so enjoyable. A real treat in the heart of the medina!
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to everyone at Riad 11 Zitoune for making mine and my partner's trip an absolutely unforgettable experience. We will be back again soon!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the most comfortable room we've stayed in our entire trip. On top of that the staff is incredible!! They helped us figure out transport to and from Ourika Valley and the rest of our time in Marrakech even though they were fully booked and we had to change Riads. They even held our larger luggage safely on our overnight trip to the valley and asisted getting it to our new Riad so we wouldn't have to walk all the way back. Breakfast was also delicious.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad was excellent unique and homely. The staff were incredible and the room superb.
Stayed 3 nights in Dec 2019

10/10 Excellent

Vegard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad 11 Zitoune was wonderful. The staff made us feel right at home and where happy to answer all our questions.
Stayed 3 nights in Nov 2019

10/10 Excellent

ALICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exotic perfect place
It was the perfect spot, close to everything, service was superb, best way to experience Marrakech hospitality ❤️❤️
Stayed 2 nights in Oct 2019

10/10 Excellent

Martijn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back!
Best Riad in Marrakech; central, clean, charming and the best staff.
Stayed 3 nights in Sep 2019

10/10 Excellent

Owais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in the heart of the Medina!
We stayed at this Riad for one night (wish I stayed longer) on the 23rd Sept, the moment you walk in this place it feels like you walked into a spa with the nice scent in the riad. Ahmed welcomed us with some great Moroccan tea and some Moroccan cookies. He was very helpful in explaining how to get around the city and the places to visit. We stayed in the green room with a balcony and it was absolutely beautiful, clean spacious room with a well maintained wash room. It is located very close to Jama el fnaa, a 5 min walk. The next morning we had to leave early for the dessert tour and they prepared breakfast for us early morning around 7 am, I feel really bad that I couldn't enjoy it since I woke up a bit late and would've been late for the pickup so had to rush out. Please convey my thanks to who prepared the breakfast apologies for forgetting the name. I highly recommend this Riad and would stay here again if I ever come back to Marrakesh
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff, bed, garden and breakfast
Centrally located in the middle medina, may be difficult to find at first but the personnel picked me up from the taxi. The breakfast was amazing with traditional Moroccan dishes, the staff was really friendly and helpful. The room was very comfortable and quiet.
Stayed 1 night in Jul 2018

8/10 Good

mike, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Moroccan experience
If you’re not use with market ambiance then this hotel is not for you, located in the heart of old medina where the market is located. There’s no easy and direct access going to the hotel you need to drag your luggage passing through different stalls, the cobbled stones and rocks and mud makes it difficult to go to the hotel hence, can quickly ruin your holiday mood make sure you don’t ask young boys otherwise, they expect a tip from you if they take you to the hotel. However, the enchanting rooms and ambiance of the hotel is worth all the struggles, the owner is extremely helpful and very pleasant, and I canno fault the manager and the ever reliable busboy. I would like to personally commend the staff for always being polite, friendly and very accommodating, the only downside for this review is the WiFi service. 65MBPS that’s, the speed of the internet and it depends which part of the room you will be, and the connection gets stronger during late night, and not the entire room (Jasmine room) have WiFi reception. But overall I am happy with my entire stay, and I will definitely come back to Marrakech
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon stay - highly recommend for all!
Fabulous experience from check-in to checkout. Each and every person, from the owner Ahmed, to the manager Mohammed, and help from Omar, Malika, and the other names I didn't catch, were extremely kind, helpful, respectful, informative. They paid great attention to detail. They kindly upgraded our room to the junior suite once they found out they had availability, which was very kind of them. We saw three rooms while we were there and every room is unique with impressive decor, with high end furnishings, which would be found in American give 5-star hotels, with a local Moroccan flare. Upon check-in, we were quickly served delicious Moroccan mint tea and biscuits, and our bags were carried up to our room. There were 2 water bottles in our room. The premises were very clean. We loved sitting by their fireplace in both the libraries, as it was raining so the terrace couldn't be used. We woke every morning to the sweet sounds of the birds chirping and soft music playing in the riad courtyard during breakfast. The breakfast was impeccable and impressively served, and different every day! The standards per day included mint tea, coffee, fresh orange juice, fresh bread, sweet yogurt, and bananas. And also included pancakes, pound cake, Moroccan breakfast roti or pizza! It was served like an English afternoon tea! Next, the location was AWESOME. Less than a 2 minute walk to Jmaa el-Fnaa, we were as close to the action as we wanted to be & yet slip away into quiet bliss.
Stayed 2 nights in Feb 2018

10/10 Excellent

Karen, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 wonderful nights in Riad 11 Zitoune. Pros: The owner, Ahmed gave us a warm welcome when we checked in. He took time to sit down and talked to us about the Riad, gave us tips on shopping, culture of the Moroccan people. He patiently answered all our many questions ,gave us a tour of the riad from our lavander standard room which is very lovely, the rooftop, the cozy library with fireplace. Perfect host indeed. He even upgraded us to a suite on our second night! We also met Ahmed’s wife upon checking out. Very lovely couple! The team: everyone is all smiles, Thanks to Omar for always opening the door for us. The Manager and all the ladies where very nice too. Thank you! Love the decors, the scents, breakfast, cleanliness of place... from the bathroom to the sheets. Cons: nothing really. It just it took us a long time to find the riad- which is I suppose is usually the case in most riads in the medina. We didn’t have wifi when we where looking for it but I would suggest google map the riad and do a screen shot. The riad is only 5-10 min from the square, really. Don’t go far too deep from the square, and don’t get stressed out, that was our mistake.
Stayed 2 nights in Jan 2018

10/10 Excellent

Anna , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely Raid, great location
We staid in Raid 11 Zitoune mid of Jan 18 for 4 nights. The place is just beautiful with delicious food and very friendly and helpful staff. Raid is located very close to main attractions, so make sure you take comfy shoes as market seemed to be never ending labyrinth of paths and market stands. We arrived early and were welcome with Marrocan sweet tea, we were equipped with a map of Marrakech with detailed explanation where to go and what to see, also som good suggestions on restaurants and Spas. Breakfast was delicious and different everyday. We staid for dinner one evening and food was superb! only wine was bit pricy, but if you don’t mind walking a bit you can get your own vino and enjoy it on the terrace or in your room. We staid on 1st floor for 2 nights and room was spacious with its on leaving room, next 2 nights we staid on ground floor smaller room but also really lovely. I would definitely recommend stay at this Raid if you want to have truly Marrocan experience. Best wishes Anna and Allan UK
Stayed 4 nights in Jan 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Absolutely beautiful and an easy walk to the main square. Wonderful staff.
Stayed 3 nights in Jan 2018

10/10 Excellent

Naji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful riad. You feel at home from the minute you arrive. The crew is very nice and always available for the guests. The owners are on site every day and very helpful. The location of the riad is extremely good. You can reach all shopping facilities within 5 minutes on foot. We will definitely book Riad 11 Zitoune again on our next visit to Marrakech.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chiara

Stayed 1 night in Jan 2024

8/10 Good

Stefan

Stayed 3 nights in Oct 2023

10/10 Excellent

Arianna

Stayed 1 night in Oct 2023

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リアドのスタッフさんがとても親切で安心できました。場所もフナ広場に近くて便利でした。
Stayed 1 night in Apr 2023

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr netter Empfang von Angestellten und Besitzer. Unkomplizierte Abwicklung, komfortable Betten mit deutscher Bettwäsche. Leckeres Frühstück.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Sonja, München

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liebes Riad Zitounie-Team, liebe Alexandra und Ahmed, unsere Entscheidung Euer Riad für unseren 5-tägigen Aufenthalt in Marrakesch zu buchen, hat sich durch Eure sehr sympathische und hilfsbereite Art nur bestätigt. Wir haben die Zeit sehr genossen. Die Lage ist optimal und sollte man einen Weg nicht kennen, wird einem durch Euch jederzeit geholfen. Im Riad fanden wir immer die nötige Ruhe und Entspannung uns vom arabischen Trubel zu erholen. Die sanfte Hintergrundmusik im Riad trug zusätzlich dazu bei. Das ganze Team ist überaus freundlich und hilfsbereit, das Riad sehr sauber, sodass wir uns rundum wohl fühlten und unseren Marrakesch Aufenthalt in sehr guter Erinnerung bleiben wird. Zum Abschied hatten wir einen sehr unterhaltsamen Silvesterabend, aufgrund Eure Empfehlung und Unterstützung. Herzlichen Dank nochmal an das ganze Team, winterliche Grüße aus München senden Euch Sonja und Detlef!
Stayed 4 nights in Dec 2019