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The Charter House

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Charter House

Lobby
VIP Room | Living area
Outdoor pool, pool loungers
Hallway
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    ‪1 min walk‬
  • Ayala Center
    ‪1 min walk‬
  • Ayala Museum
    ‪4 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪29 min drive‬

Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for VIP Room

VIP Room | Living area

VIP Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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Room

City Garden Hotel Makati

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (1012)
The price is €52
for 1 room
includes taxes & fees
14 Feb - 15 Feb
City Garden Hotel Makati

About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. WiFi in public areas is free. Additionally, a business center, a meeting room, and laundry facilities are onsite.
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Charter House. During your stay, you're just a quick walk from Greenbelt Shopping Mall. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at The Capiz Coffee Shop, a coffee shop that serves local and international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Greenbelt Shopping Mall and Ayala Center
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 10 AM.
The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–10 AM: PHP 200-500 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
The Charter House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 244 out of 674 reviews" "
Rating 8 - Good. 268 out of 674 reviews" "
Rating 6 - Okay. 111 out of 674 reviews" "
Rating 4 - Poor. 37 out of 674 reviews" "
Rating 2 - Terrible. 14 out of 674 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mary jill

Travelled with family
Liked: Staff & service
The property is old. There was too much noise on the road. Across the street tge noise from the construction was unbearable. Other than that,room is kept clean. And oh our server, I did not get his name. Every time we go to eat our breakfast, he seems unhappy, but still serves us. There’s this older gentleman who is always welcoming with a smile. But our server never had that welcoming smile except we felt snab.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charter House never disappoints. I’ve stayed here many times and am always very satisfied with their price, cleanliness, great service. I enjoy staying here since it’s across from Greenbelt Mall which is one of my favorite mall. Their room service is quick and the food is fresh, clean and very good. I highly recommend Charter House for short or long stays.
Stayed 3 nights in Oct 2024

4/10 Poor

E

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Catherine, Daly City

Disliked: Cleanliness, property conditions & facilities
The room wall needs painting and the bathroom door it has cracks underneath.
Stayed 3 nights in Oct 2024

4/10 Poor

Catherine, Daly City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location near greenbelt. But the Place itself needs painting and renovation.
Stayed 4 nights in Oct 2024

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
k
Stayed 1 night in Oct 2024

8/10 Good

James

Travelled with family
Liked: Staff & service
Great location by greenbelt - easy walk to malls and restaurants 7 Eleven next door But demolition going on across the road that is very noisy Breakfast was not great
Stayed 1 night in Oct 2024

8/10 Good

Ronaldo, LOMITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contraction in the area, busy street noise. But the hotel convenient to all the Mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joval Barretto, Delta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Oct 2024

10/10 Excellent

Analie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and close to dining and shopping.
Stayed 3 nights in Sep 2024

8/10 Good

johanna

Stayed 3 nights in Sep 2024

10/10 Excellent

Fe Henrietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to every thing!!
Stayed 2 nights in Sep 2024

8/10 Good

Nazri

Liked: Cleanliness, staff & service
Very helpful and friendly staff, and the property itself is an incredibly nostalgic experience for those who adore older hotels. The complimentary breakfasts are straight out of the 80s/90s, plenty of choices including red hot dogs and breakfast classics like tapa (tough, not recommended) and tocino (cooked crispy, delicious). Reviews that mention mold are on point, unfortunately, particularly visible in shower grout/sealant. Rooms are otherwise appropriately maintained. TV in my room had a defective screen with bizarre scan lines, but I never used it so not a huge deal. Prospective guests should be aware of the Greenbelt mall renovations taking place right across the street. Extremely noisy demolition work throughout my stay that lasted anywhere between 8am and 10pm (occasionally past midnight when the crew thought they could get away with "quieter” work on interior parts of the mall). Not the worst if you're mainly using the room for sleep, but unbearable if planning to sleep in or stay in your room. Charter House should consider soundproofing options/better windows that don't rattle, especially since the Greenbelt project is supposed to continue for years. Super convenient location, though, hard to complain for the price. A 7-11 next door for snacks or small purchases, a bank on the right if required. Again, great staff, especially housekeeping who located sheets to help with my skin allergies/fragrance sensitivities. Just maybe bring some very good earplugs.
Stayed 14 nights in Aug 2024

6/10 Okay

jorge, san jose

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They made my pay prior upgrade but they give me a small room, noisy and smelly smoke.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Charter House, with walkable restaurants and shopping around is a plus. The hotel is very clean, no smell, very friendly staff. Definitely will recommend! Thank you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roslynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here a few times and I still love this place. Affordable and conveniently located directly across Greenbelt 5. There was construction and mall renovations this time, making the entrance was much farther, but that's not the hotel's fault. Health Way, some type of clinic that does executive check ups is why I booked this hotel again. There's A LOT of shopping and eating to do here. Very nice place! I also love how everything is connected so you don't really have to walk across the busy streets. I didn't even know I was in another mall already. Breakfast is simple, but good. You get to choose from four, set menus, but you can always order other things. Coffee is simple, but amazing and addicting. There are several convenient stores nearby if you ever need anything. Rooms are nice and spacious. Beds are nice and linen was clean. Room had a nice smell. There's a small pool upstairs, but feels weird to swim there alone.
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the penthouse pool. Had it all to ourselves.
Stayed 1 night in Aug 2024

10/10 Excellent

Conrad, Riverside

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Martin

Business traveller
Disliked: Staff & service, property conditions & facilities
Non exist food service
Very average hotel. Food is horrible if they ever serve you. Definitely not a good place for foreigners to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities
My overall stay is very staff are excellent except for the musty odor of the room
Stayed 2 nights in Jul 2024

10/10 Excellent

Yoshimitsu

Liked: Cleanliness, amenities, property conditions & facilities
free of breakfast is good
Stayed 11 nights in Jul 2024

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very accommodating
Stayed 4 nights in Jul 2024