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Sun Star Grand Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sun Star Grand Hotel

Lobby
Lobby sitting area
Desk, rollaway beds, free WiFi, wheelchair access
Desk, rollaway beds, free WiFi, wheelchair access
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
665-667 Quezon Boulevard, Quiapo, Manila, 1001
  • Quiapo Church
    5 min walk
  • University of Santo Tomas
    12 min walk
  • Manila Metropolitan Theatre
    13 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    35 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

Desk, rollaway beds, free WiFi, wheelchair access

Deluxe Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sun Star Grand Hotel

Hotel with a 24-hour front desk, near Rizal Park
This hotel features a business center, a meeting room, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a banquet hall.
Sun Star Grand Hotel offers 96 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with cable channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Sun Star Grand Hotel, you're just a quick walk from Quiapo Church. Free WiFi in public areas, a business center, and dry cleaning service are available.
  • Free WiFi
  • Amenities include a business center, a meeting room, and laundry facilities
  • Just a 2-minute drive from Rizal Park and a few minutes from U.S. Embassy
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Sun Star Grand Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 35-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sun Star Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 700.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Sun Star Grand Hotel Manila
Sun Star Grand Manila
Sun Star Grand Hotel Hotel
Sun Star Grand Hotel Manila
Sun Star Grand Hotel Hotel Manila

Sun Star Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 123 reviews" "
Rating 8 - Good. 57 out of 123 reviews" "
Rating 6 - Okay. 21 out of 123 reviews" "
Rating 4 - Poor. 5 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joselito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, Good staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Tracy Scott

Liked: Cleanliness, staff & service, property conditions & facilities
My stay there was quite eventful. The staffing went above and beyond what is expected, the whole time i was there. I lost my phone in a grab car and the staff jump right in and took control to try to get my phone back, the ladies at the front desk and office staff when totally out of there way to make me feel comfortable and safe. Heck even one of the staff actually showed me around the area and the sights. Thank you Hestor for going out of your way to show me around.
Stayed 7 nights in Apr 2024

6/10 Okay

Jervice O.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WIFI is the biggest problem, every thing else is great.
Stayed 13 nights in Dec 2023

6/10 Okay

Abraham

Liked: Cleanliness, property conditions & facilities, room comfort
Not so good
Good: Very helpful staff. Bad: I have this feeling that I was given a downgrade because I booked online. Booked a de luxe room but it looks like their junior suite. It wasn't noise proof. I can hear people singing and shouting outside my room at night.
Stayed 1 night in Oct 2023

8/10 Good

Felicisimo

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
No parking, parking at front was unsafe, hotel building entrance is not clean and scary at night, but the hotel inside of the hotel is very clean, rooms are very clean, staffs are very friendly and accomodating, and helpful. Room linens are clean, shower is roomy and clean. Don't judge a book by its cover. Free food is good and delivered on time.
Stayed 1 night in Oct 2023

6/10 Okay

James Kam Wing

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel facilities so limit and cleaness
Stayed 2 nights in Aug 2023

8/10 Good

Mark

Liked: Property conditions & facilities
The rooms over all were nice/luxurious. A small bundle of hair left in the shower was missed by the cleaning staff. My fiance tried to get a second room key while I was sleeping but was refused...one key per room policy.
Stayed 3 nights in Jun 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay when you are in Quiapo. The rooms are larger than the other hotels close by and for about the same price. I stayed here before the pandemic too. As Quezon Blvd is quite noisy, the outside noise is not noticeable in the rooms. You will not be disappointed staying here !!
Stayed 27 nights in Feb 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and the service is the same or better than before the pandemic. The only negative is there is no breakfast available like there was before the pandemic. But there are plenty of food places outside nearby.
Stayed 1 night in Feb 2023

10/10 Excellent

JANNETTE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing overnight stay
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding and friendly. The room was clean and the size and layout of the room allowed us to move freely without feeling cramped. I would definitely stay here again....this hotel gives more of the basic comforts and for less costs than more expensive places I stayed.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

samc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself is great! The entrance looks not so much.. It looks small and did not expect anything but the room was good and the bed Is super comfie.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall I was pleased with my stay at the Sun Star. After some initial confusion about my reservation dates, Mr. Bala was extremely professional and courteous in expeditiously resolving the matter. Also, the young man who was assisting me in securing a grab driver was also quite helpful. However, two of the day shift front desk staff, Marj, and Mildred both could use some additional training in brushing up on their hospitality and interpersonal interaction skills. Not sure if it was just me they didn't like or what, but they displayed an air of indifference and dismissiveness towards me, which was very offputting. Besides that, my stay was great, and I wouldn't hesitate to stay there again.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good
I just had a problem with the comforter, and bedsheet and pillow sheet, its like its not clean cause it has stain in it.
Stayed 1 night in Jul 2019

4/10 Poor

Reggie, Pampanga

Travelled with partner
Only few were friendly, the rest don’t even smile. Had an incident of miscommunication. You speak to one person and everyone will answer. Honestly, I was a little disappointed.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not even reach the hotel. But still you charged us!!! Please refund!!!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

jaafar

Liked: Cleanliness, property conditions & facilities, room comfort
I will stay again
Nice place but it s trafic
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019