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Sheraton Manila Bay

5.0 star property

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Photo gallery for Sheraton Manila Bay

Reception
Presidential Suite, 1 Bedroom | Living room
Presidential Suite, 1 Bedroom
Outdoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking included

Explore the area

Map
M. Adriatico corner Gen. Malvar Streets, Manila, Manila, 1004
  • Rizal Park
    ‪14 min walk‬
  • U.S. Embassy
    ‪18 min walk‬
  • Manila Ocean Park
    ‪3 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

  • 126 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 178 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

Junior Suite, 1 Bedroom, City View

Junior Suite, 1 Bedroom, City View

  • 51 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property – evening/night

Diamond Hotel Philippines

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1003)
Diamond Hotel Philippines

About this property

Sheraton Manila Bay

Luxury hotel with a fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Manila Bay offers 233 accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Sheraton Manila Bay. During your stay, you're just a quick walk from Robinson's Place. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Manila Bay Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 14 minutes by foot from Rizal Park and a 2-minute drive from U.S. Embassy
  • Airport shuttle service available for a fee
Sheraton Manila Bay offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 4499 square feet (418 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Manila Bay. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Manila hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Manila Bay Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
&More by Sheraton - This café specializes in international cuisine. Open daily.
Unspoken - Onsite cocktail bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PHP 1,500 for adults and PHP 750 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Manila Bay Kitchen
  • Unspoken

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Lift (84 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from April 15 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2486.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 1563 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PHP 2486.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Manila Bay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Manila Pacific
Manila Pan Pacific
Pacific Manila
Pan Pacific Hotel Manila
Pan Pacific Manila
Pan Pacific Manila Hotel Manila
Pan Pacific Manila Hotel
Sheraton Manila Bay Hotel
Sheraton Manila Bay Manila
Sheraton Manila Bay Hotel Manila

Sheraton Manila Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Everything you would expect from a 5 star hotel, friendly helpful staff, good food at cafe and restaurant, location is central. Rooms are the best with and comfy beds, top notch and spacious accommodations and bathrooms are wonderful. I always stay here when I am visiting the area. Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Carmelyn Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Samuel Benedict

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good
We arrived early, but they did not check in until 12:30, but it's okay. There was a piece of poo on shower area. They did not clean up the bathroom right.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Beautiful hotel, the staff were very friendly and attentive, room was clean and spacious. The food was also great. Would highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my time at Sheraton Manila Bay. The staff is top notch and the accommodations are always great. I look forward to visiting again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was well above our expectations. The dinner for new year was Wow and the whole stay was A I can highly recommend this property for anyone wishing to visit Manila City specifically.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here really are great. Its clean and rooms are comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a comfort stay, the hotel is great. It is near to one big shopping mall, which is convenient for dine & shop within walking distance. Like the option of the hotel coffeshop where could grab a simple breakfast or afternoon coffee.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marjorie

Stayed 2 nights in Sep 2024

8/10 Good

KAKUYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 4 nights in Oct 2024

10/10 Excellent

joshua, FPO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Great staff! A welcoming staff will make all The difference on checkin. Its the first interaction and if its positive….chances are the stay will be positive. If the staff are rude…. But not this case. The staff were amazing. Shout out to Irish and Ireen for going above and beyond.
Stayed 1 night in Sep 2024

4/10 Poor

Dilip

Stayed 3 nights in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

maria corazon, chula vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you most especially to the staff - always very kind and going way beyond to help assist as in our needs. My to go to when in Manila.
Stayed 1 night in Sep 2024

6/10 Okay

Walaimas

Business traveller
Disliked: Amenities
This hotel is located near the red light district.
Stayed 3 nights in Aug 2024

6/10 Okay

Walaimas

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every area of the property was always clean. The staff was always helpful and friendly. The food was good, with a nice selection. The room was very comfortable. The pool and gym areas were clean. I appreciate the entire staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for all downtown lications
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lication, friendly staff, close to US Embassy
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan, Anchorage

Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey, St. Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Xinhui, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and their professional service. There are many restaurants near by within the walking distance. I feel Sheraton Manila Bay is very safe, because everyone entering the lobby must go through the metal detector first. I used Grab for my transportation, it worked out very well for me. The lobby staff helped me with my baggage’s and communicating with drivers for me. The hotel is definitely very quiet, we had very good sleep, the bed was comfortable . We enjoyed the swimming pool.
Stayed 1 night in Jun 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities
This property is at best a 4 star not 5 star hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Zoher

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in May 2024