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Mansión de Chocolate

3.0 star property

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Photo gallery for Mansión de Chocolate

Outdoor pool
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Deluxe Triple Room | Mountain view
Terrace/patio
Individually decorated, blackout curtains, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Spa
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle Atravesada, across from Bancentro, Granada
  • Mansion de Chocolate Museum
    ‪1 min walk‬
  • Granada Cathedral
    ‪4 min walk‬
  • Parque Central
    ‪4 min walk‬
  • Managua (MGA-Augusto C. Sandino Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 45 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Basic Shared Dormitory, Mixed Dorm

Individually decorated, blackout curtains, free WiFi, bed sheets

Basic Shared Dormitory, Mixed Dorm

  • 45 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Economy Room

Economy Room

Economy Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mansión de Chocolate

Colonial hotel with a full-service spa and a rooftop terrace
This smoke-free hotel features a full-service spa, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Mansión de Chocolate offers 15 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Each accommodation is individually decorated. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Choco Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Mansión de Chocolate, you're just a quick walk from Mansion de Chocolate Museum. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Choco Museo, a coffee shop with garden views
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, hot stone massages, or aromatherapy at Choco Spa
  • Services include free babysitting, a concierge, and tour or ticket assistance
  • Steps from Mansion de Chocolate Museum and 4 minutes by foot from Granada Cathedral
  • Airport, beach, and shopping center shuttle service available for a fee
  • Pets welcome for free
Mansión de Chocolate offers its guests a full-service spa and an outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, spa services, and gift shops/newsstands are also featured at the family-friendly Mansión de Chocolate. An airport shuttle (available on request) and a beach shuttle are available for a fee. Self parking is free.

This Colonial Granada hotel is smoke free.

Choco Museo - Overlooking the garden, this coffee shop serves breakfast only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Choco Museo

Things to do

  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Access via exterior corridors
  • Individually decorated
  • Turndown service

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NIO 1080.00 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mansión de Chocolate offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Granada Hotel Spa
Granada Spa
Granada Spa Hotel
Hotel Granada Spa
Hotel Spa Granada
Spa Granada
Spa Hotel Granada
Mansión Chocolate Hotel Granada
Mansión Chocolate Hotel
Mansión Chocolate Granada
Mansión Chocolate
Mansión de Chocolate Hotel
Mansión de Chocolate Granada
Mansión de Chocolate Hotel Granada

Mansión de Chocolate Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 126 reviews
Rating 8 - Good. 45 out of 126 reviews
Rating 6 - Okay. 19 out of 126 reviews
Rating 4 - Poor. 8 out of 126 reviews
Rating 2 - Terrible. 5 out of 126 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool area poir maintain, bedroom shower poor conditions, air conditioner not working correctly, tv did not function. Etc, etc, etc
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía es muy buena estamos muy contentos, y recomendamos este hotel a nuestros amistades.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
I love Granada, the pool is beautiful, room was Dak and very noisy as it backed up to the pool and we could hear late night swimmers enjoying themselves as well as an early mornin kids swimming lesson.
Stayed 1 night in Jan 2019

10/10 Excellent

Wilbur’s

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing place to rest,pool,spa, just to take a day off from party, and exploring granada. Safe parking, security all night, lovely place! Make sure you say hi to the little dog Shih Zu been living there for 10 yrs. see the chocolate show very interesting if you are learning a new cultures.
Stayed 1 night in Jan 2019

8/10 Good

Mike, US

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 weeks.great breakfast included.close to everything.all the chairs were wood or metal.not comfortable saw one cushion chair.small tv in room.staff outstanding
Stayed 14 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

D, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lots of charm
Tony was the greatest he went out of his way to help we do not speak Spanish Tony had lived in the USA so his English was really good the room was nice comfortable bed , floor could have been cleaner we enjoyed the Chocolate factory tour great breakfast I would stay here again
Stayed 2 nights in Feb 2018

10/10 Excellent

Heather, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel in the world.
I came back to Granada, Nicaragua for a second time, from Canada, just to come here. Words, and even photos, cannot fully capture how unique and charming this place is. I recommend getting the best room there you can, everything about it is special. You will feel like you have stepped back in time. Everything about this place is pure magic!!
Stayed 2 nights in Feb 2018

6/10 Okay

kathy, vancouver Canada

Liked: Cleanliness, staff & service, room comfort
Live the spa treatment
Although the room was a bit small and we ended up with 2 single beds instead of a queen it was sufficient for the amount of time spent in the room .. hotel needs a few Reno’s but is charming . We took full advantage of the spa . Stayed 5 days and had a treatment everyday ! Really good prices when you stay
Stayed 5 nights in Feb 2018

8/10 Good

bob, alberta

Liked: Cleanliness, staff & service
Old hotel with lots history had a very pleasant
Pool and staff we great patio around pool could use a up grade
Stayed 2 nights in Feb 2018

8/10 Good

Adriana , Medellín, Colombia

Liked: Cleanliness, property conditions & facilities
Relax and quiet
Nice hotel and clean. Nice pool and good breakfast
Stayed 4 nights in Oct 2017

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Good
It was great. The staff were awesome and the location was great too. The headboard of the bed was a bit dirty and they only gave us a thin sheet to sleep with.
Stayed 1 night in Aug 2017

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Very nice staff. Quick check in. As we had to leave early the next morning, the kitchen staff were very good with cooking our omelettes and waffle. The only complain was the air conditioner as it was not cool enough.

6/10 Okay

Jecafer, Costa Rica

Disliked: Cleanliness, property conditions & facilities
Good Location and Breakfast
The good thing about this hotel is the location and the breakfast it was delicious. The hotel need to be cleaner on the common areas. Specially by the pool, the ducks should not be allowed on the pool. The SPA should be close,the therapist do not know what are they doing. my sport massage injured my back and now I am on a special treatment with my doctor back home. The whole SPA was dirty need deep clean. My room was OK but the bathroom need cleaning too, our bathroom had black mold.

4/10 Poor

Bran, panama

Liked: Staff & service
Disliked: Cleanliness, room comfort
I think price is not fear compare you get
Bed is not as good as we hope, springs are on top of mattress, there are humidity into bathroom.

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool vintage
A Funky creative hotel with local history and art deco style furnishings.

8/10 Good

Anna & Paul, New York

Liked: Staff & service, room comfort
Nice old charm hotel in center of town
Granada invites for nice evening strolls. Somehow the hotel feels like home away from home. Staff is very friendly and accommodating.

8/10 Good

Anne, jacksonville, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the center of the coty
This was a really cute boutique like hotel that was perfect for my visit to Granada. The inside courtyards were so wonderful with the blends of colonial architecture and modern artwork and these funky chairs. I loved walking around. The pool was refreshing, with some broken tiles on its floor, but that didn't take anything away from my enjoyment. They give you a delicious breakfast each morning that you can enjoy in the courtyard next to beautiful plants.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not stay for swerve gas
Sewer gas and filthy. Do not go to this hotel. Soiled bed spread, grime in shower, toilet dirty.

10/10 Excellent

fenella, Red deer, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, the staff was amazing.
Everything was really close to walk to. There is plenty of restaurants, shopping, coffee shops and markets near by. The hotel offers a buffet breakfast and a really cool chocolate store and drink bar. The pool area is large and has an outdoor bar. The staff is amazing and will help with all of your needs. Tony is fantastic. Very helpful and knows all the best places to shop and eat. He should be the manager!!

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated right in the heart of old town

2/10 Terrible

D, South Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Hotel
Extremely disappointed with our stay there. RUDE and unhelpful staff. Air conditioning did to work and there was no ceiling fan to help with cooling situation. There is not a phone in the room to call reception. There were No towels, No shampoo nor conditioner, No shower caps, No lotion, No bath mat. When I walked downstairs to ask for these things I was not given towels to take up. I was told I had to wait and they would be brought up to us. When we did get the towels we only got two bath towels. No wash cloths nor bath mat. As for the shampoo and conditioner, I was told that all they offered was the body wash that was in an attached container to the wall (like the ones that are found in public restrooms for hand washing purposes) which had to be pumped and all you got was a tiny bit per pump. They said they did not offer lotion, nor shower caps. Terrible food in restaurant and drink selection (soft drinks and juice) was very limited. The sheets were clean. Pool was very nice but closed way to early in the evening so we did not get to enjoy it. Overall stay was very awful and so not worth the money we spent. I DO NOT RECOMMEND THIS HOTEL.

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Granada
The hotel made our stay in Granada , it is a chocolate museum and an amazing old colonial/Spanish style building. The pool and bar are beautiful. The staff were incredibly friendly and helpful - especially tony at concierge. Massages and spa treatments are half price when staying at the hotel. There is free secure parking. It also looks like a great place to learn Spanish as everyday in the courtyard they had one on one tutoring going on. I would highly recommend

4/10 Poor

Karen, Oceanport

Disliked: Staff & service, room comfort
Disappointing service and treatment
When we arrived at the hotel we had booked a triple deluxe room with a city or mountain view and instead were placed in a small room with 2 single beds on the first floor for 4 people. When we asked why we were told they were booked and had no other option but would not compensate us. Only after many complaints did a room all of a sudden become available at 10pm at night that was bigger but still no view. We were never told how to get the free breakfast included and had to ask several times and be directed back and forth between the front desk and cafe to finally be given tickets for the meal. The housekeeper never came to clean our room after being out all day on Saturday. The hotel has a great location but sadly they treated us like we were an annoyance not guests. They were not helpful when we asked for explanations. When we left we asked about the inconvenience of having to move twice and not getting the room we booked and they told us they would not compensate us but we could go to the spa (we were checking out and had our bags packed when this was offered so it was basically meaningless). They were so many nice hotels at the same or less price closer to the plaza that were much friendlier and did not treat you with such disregard I would stay elsewhere.