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Castro Hotel

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castro Hotel

Outdoor pool, pool umbrellas, pool loungers
Reception
Reception
Breakfast, lunch, dinner served; Mediterranean cuisine
Standard Triple Room, 1 Bedroom, Balcony

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Andrea Papandreou 301, Gazi, Ammoudara, Malevizi, Crete Island, 71414
  • Ammoudara Beach
    14 min walk
  • Pankritio Stadium
    5 min drive
  • General University Hospital of Heraklion
    9 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    12 min drive

Room options

View all photos for Deluxe Double or Twin Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room, 1 Bedroom, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Single Room, 1 Bedroom, Balcony

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Apartment, Multiple Beds, Connecting Rooms

Comfort Apartment, Multiple Beds, Connecting Rooms

Comfort Apartment, Multiple Beds, Connecting Rooms

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room

In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Double or Twin Room, 1 Bedroom, Balcony

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom, Balcony

Standard Triple Room, 1 Bedroom, Balcony

Standard Triple Room, 1 Bedroom, Balcony

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Castro Hotel

Hotel in Malevizi with a 24-hour front desk and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a children's pool.
Castro Hotel offers 82 air-conditioned accommodations with laptop-compatible safes and slippers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Malevizi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Castro Hotel, you'll be within walking distance of Ammoudara Beach. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Maxim
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground and bike rentals
  • 8 minutes by car from Heraklion Port and 11 minutes from Palace of Knossos
Castro Hotel offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Castro Hotel. Self parking is free.

Smoking is allowed in designated areas at this Malevizi hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Maxim - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Greek, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: EUR 10 for adults and EUR 5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Maxim

Things to do

  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Motorised watercraft
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • A late check-out fee will be charged
  • In-room safe fee: EUR 2 per day
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castro Hotel Malevizi
Castro Malevizi
Castro Hotel Hotel
Castro Hotel Malevizi
Castro Hotel Hotel Malevizi

Castro Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 60 reviews" "
Rating 8 - Good. 21 out of 60 reviews" "
Rating 6 - Okay. 11 out of 60 reviews" "
Rating 4 - Poor. 10 out of 60 reviews" "
Rating 2 - Terrible. 3 out of 60 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mima

Stayed 5 nights in Apr 2024

10/10 Excellent

RENATA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff!
Stayed 5 nights in Apr 2024

4/10 Poor

Joan

Travelled with group
This is a very small hotel that is not well taken care of. Needs a lot of updating. The rooms are very small with twin beds and no comforters. They leave sheets so you have to make the bed yourself and towels are only given every four days. The best thing about the hotel is the restaurant. The chef is very good, but the service is not.
Stayed 6 nights in Apr 2024

10/10 Excellent

Toran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly and the hotel was nice. It worked great for my 3 kids and I. The only trick was that the air conditioner was in one room and not the other so we had to leave the door to the room open to let it even out a bit.
Stayed 8 nights in Jun 2023

10/10 Excellent

Bryanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, close to Heraklion port
Stayed 1 night in Jun 2022

6/10 Okay

Nina

Stayed 14 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well organized and maintained. The hotel restaurant was excellent also.
Stayed 1 night in Jun 2019

6/10 Okay

Fluteboy

Liked: Cleanliness, staff & service
Ok for a stopover
Out of the way but ok if you're heading out elsewhere and arriving late

10/10 Excellent

PaulinaK

Liked: Cleanliness, staff & service, room comfort
Good value for money
I was there in middle of May and place was quiet empty, no children for me that was very important. Good, cheap connection to Heraklion centre by bus. Staff absolutely amazing, friendly Good value for money

4/10 Poor

paturner51

Disliked: Cleanliness, room comfort
Not sure to stay here again
This hotel is not a THREE Star hotel. What kind of hotel does not change your linens, or towels and doesn't even provide soap in the bathroom during a two night stay? The room is small and essentially has two beds and no desk or sit down area in the room. Yes, the price was right but not impressed with this hotel at all. There was free wifi but only in the lobby. The breakfast was 5 euro per person and was not impressive at all. I had to promise my spouse we would not stay here again. Perhaps for a student on limited funds, yes but not grownups. Its a one star at best. The neighborhood, however, is nice to walk along and to visit all the shops and nicer restaurants and that might be the biggest incentive to stay here.

8/10 Good

Ladybug Z

Liked: Cleanliness, staff & service, room comfort
Great place for a budget
We stayed in this hotel for the second time, before the early flight out of Heraklion. It is only 15 minute drive from the airport, and 5-minute walk from the beach. Rooms are clean, air-conditioned. It has free parking. Restaurant is in in the hotel, with a nice, moderately priced menu. Staff was helpful. Even though we reserved a room for two, we were given a one-bedroom apartment with a kitchnet for the same price. It was just a very good deal. As for a mix-up with the other hotel, we too were sent to the wrong one by the service personnel of some resort place where we asked for the directions. The name of tthe place we stayed at is "Castro", the other one is in the center of Heraklion and named "Kastro". To be sure, just take highway 90 from the airport and go till Ammoudara exit. From exit take right, drive half a kilometer/kilometer, and at the light under the bridge make left. Go till the road splits in two and take the right one. After another 2-3 kilometers, on the left, there will be hotel "Castro".

4/10 Poor

Mum & daughter, eastbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
Be Warned - this hotel has three blocks - two newer modern ones at the rear by the pool & the original hotel which is on a very NOISY road. The rooms have zero soundproofing - we were kept awake by neighbours rowing, a baby crying in a room at the opposite end of the corridor, footsteps above, clattering below & traffic! Air con is next to useless, TV has greek channels only & if you open the balcony windows in the evening there are visiting cockroaches. Breakfast was variably adequate, cornflakes reliably stale. The staff were less than helpful + speak minimal English. On the plus side, the pool is nice, the location has a reasonable beach & bus service to Heraklion & airport stops right outside the hotel every 20mins - you have to buy tickets from a supermarket first though, you can't buy them on the bus.

10/10 Excellent

Selene, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT!
Staff was friendly and kept our room clean :)

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
There are 2 Castro Hotels in Heraklion,
There are 2 Castro Hotels in Heraklion, went to the other one first so was expecting a more central location. Room was very small, shower so small hard to move w/o hitting fixtures, but all very clean. Some staff overly-attentive in a smarmy way, restaurant was very noisy until late at night and noise heard easily in room. Nice pool area. On main road, about 1 km from beach.

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would return
hotel staff was friendly and helpful.. nice room and in general nice hotel...affordably priced.. would definately return ...

2/10 Terrible

M, Göteborg

Disliked: Staff & service
Horrible service
Got overcharged and they could not even explain why. They could not even provide a receipt if cash payment. I am very disappointed and will never return there. Recommend everyone to stay away to avoid unpleasant surprises when checking out

10/10 Excellent

Esther, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for budget
Clean, good location to catch bus, and nice staff. Breakfast wasn't too bad either.

2/10 Terrible

Veronique

Stayed 3 nights in Sep 2023

4/10 Poor

Hans-Joachim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Zimmer sehr klein.Wussten nicht wo wir unsere beiden Koffer unterbringen sollten.Das uns zugeteilten Zimmer wurde bei Ankunft von der Rezeption als Upgrade angepriesen.Dann möchte ich nicht die ursprünglich gebuchte Standartkategorie sehen. Wir würden in einem von zwei Zimmer im Erdgeschoss des Haupthauses untergebracht.Unmittelbar neben der Rezeption,dem Restaurant und der Küche sowie dem Treppenaufgang zu den oberen Stockwerken.Außen vorm sogenannten Balkon war der Parkplatz und der Zugang zum Pool. Bedeutend Abends erst nach 24 Uhr etwas Ruhe,schlimmer früh morgens so um 5 Uhr bereitete die Küche das Frühstück vor,wurden im Restaurant die Stühle und Tische wieder zurechtgerückt. Alles in allem,noch nie so ein schlechtes Hotel gehabt. Ausnahme war das Restaurant eher überdurchschnittlich und das Personal
Stayed 2 nights in Sep 2023

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities
tutto perfetto ,come da descrizione
Stayed 4 nights in Jul 2023

10/10 Excellent

Georgios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Pascal

Travelled with family
Liked: Cleanliness, staff & service
Etablissement au bon rapport qualité/prix, située à proximité de la plage, des restaurants et des commerces. Au calme. Piscine sympathique. Convient pour une halte de 2 à 3 jours.
Stayed 3 nights in Jul 2022

8/10 Good

Stéphanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bon séjour
Bon séjour de 3 nuits dans l’hôtel. Chambre spacieuse mais peu insonorisée. Les portes claquent facilement malheureusement. Petit-déjeuner inclus, plutôt varié mais manque de produits sucrés (viennoiseries ou autre). Accueil et personnel très agréable.
Stayed 3 nights in Jul 2022

8/10 Good

June

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon rapport qualité prix
Stayed 3 nights in Jul 2021

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