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4.5 out of 5

"Excellent location, nice rooms, very friendly and helpful staff. Food was good, although at the end of the week we would have appreciated a bit more v ... " More

By a verified traveller on Mon 15 Jul 2019

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Double Room, Premium Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Two Bedrooms Suite Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Two-Bedroom Maisonette

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Family Room Annex

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Double Sea View Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Bungalow, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Agapi Beach Resort - Premium All Inclusive's great beach location. During your stay, you're just a quick walk from Ammoudara Beach. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine with a beachfront location at Main Restaurant, one of the property's 4 restaurants and 4 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to facials, manicures and pedicures or body treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the beach and the helpful staff
  • 7 minutes by car from Heraklion Port and 10 minutes from Palace of Knossos
  • Airport shuttle service available for a fee

Agapi Beach Resort - Premium All Inclusive ratings based on 43 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Agapi Beach Resort - Premium All Inclusive

Everyone (22) Couples (8) Family (9)
4 out of 5
Excellent location, nice rooms, very friendly and helpful staff. Food was good, although at the end of the week we would have appreciated a bit more variety. On the negative side, AC was underpowered leaving the room uncomfortably hot and humid, and this could not be fixed during our stay.

Posted by on 15 Jul 2019

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Comment from Hotel Management

16 Jul 2019 by Dimitris Stratikis General Manager

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay with us. We are glad to read that overall your experience was positive. On the other hand we very sorry yo read that several things throughout your stay did not meet your expectations. We do hope you give us another chance, as we will definitely improve our services. Our best wishes for a pleasant summer. Kind regards, Dimitris Stratikis General Manager

5 out of 5

Posted by on 8 Aug 2024

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Comment from Hotel Management

11 Aug 2024 by Aristea Saranti, Guest Relations Manager

Dear Gregory ,We appreciate that you have taken the time to give a rating for Agapi Beach Resort. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations.We look forward to welcoming you back on your next visit in Heraklion!Kind Regards,Aristea SarantiGuest Relations Manager

3 out of 5
sauberkleit leider unterdurchschnittlich

Posted by on 11 May 2024

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Comment from Hotel Management

12 May 2024 by Aristea Saranti, Guest Relations Manager

Lieber Mike,vielen Dank, dass wir Sie bei uns begrüßen durften und für Ihre Rückmeldung.Wir bedauern, dass es uns nicht gelungen ist, Ihren persönlichen Erwartungen und Ansprüchen in jeder Form gerecht zu werden. Ihre Kommentare darüber sind an die entsprechende Abteilung weitergeleitet worden, was uns auf dem Wege der ständigen Weiterentwicklung und Verbesserung sehr hilft.Wir hoffen, Sie bald wieder in Agapi Beach Resort begrüßen zu können und versprechen, diesmal unser Bestes zu geben, um Ihre Erwartungen zu übertreffen.Mit freundlichen Grüßen,

3 out of 5

Posted by on 3 May 2024

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Comment from Hotel Management

4 May 2024 by Aristea Saranti, Guest Relations Manager

Dear Angela,Thank you for choosing to stay at Agapi Beach Resort. We are committed to making our guest's stay with us a memorable one and we appreciate your kind rating.We are looking forward to having the pleasure of welcoming you again in our resort!Kind Regards,

5 out of 5
My stay was a week. Due to high occupancy in the standard rooms, we were upgraded to a bungalow in the best location, two minutes from the beach and the quietest pool on the doorstep. The staff was very friendly and helpful. In each case I ordered the transfer through the hotel and was able to greet the same friendly gentleman in his taxi. It was cleaned every day and a lot of attention was paid to it. The rooms were generally rather noisy and so you could hear the early cleaning in the neighboring room. But that didn't really bother us as we were always outside by the sea. The food was good overall, but of course only of average standard. Everything was included in the price and you were full. The Spa was excellent! Would definitely come again.

Posted by on 29 Sep 2023

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Comment from Hotel Management

1 Oct 2023 by Maria Karouzaki

Dear Marco,Thank you for choosing Agapi Beach Resort for your stay! We are glad we were able to meet and exeed your expectations. We were truly pleased to hear that you enjoyed our staff's friendliness and efficiency, the service of our spa and our food. We would love to welcome you back in the nearest future.Kind Regards,Maria KarouzakiGuest Relations Manager

4 out of 5
Sehr schöne Anlage. Super freundliches Personal nur leider sehr alte Zimmer mit Teppich

Posted by on 17 Aug 2023

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Comment from Hotel Management

20 Aug 2023 by Maria Karouzaki

Liebe Gabriela,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Agapi Beach Resort zu bewerten.Wir freuen uns sehr, dass es Ihnen bei uns so gut gefallen hat und besonders die Freundlichkeit unserer Mitarbeiter Sie überzeugen konnte.Wir möchten Sie informieren, dass wir uns in den letzten Jahren im Prozess der Totalrenovierung befinden. Wir haben alle Bungalows und alle unsere gastronomischen Abteilungen renoviert und planen auch bald unser Hauptgebäude zu renovieren.Gerne würden Sie wieder in unserem Resort willkommen heißen, um Ihnen erneut einen unvergesslichen Urlaub zu bescheren.Mit freundlichen Grüßen,Maria KarouzakiGuest Relations Manager

5 out of 5
Sehr schön und sehr cool

Posted by on 21 Jun 2023

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Comment from Hotel Management

25 Jun 2023 by Maria Karouzaki

Lieber Alessio,vielen Dank für Ihre positive Bewertung.Wir freuen uns sehr, dass Sie einen schönen Aufenthalt bei uns verbringen konnten.Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüssen,Maria KarouzakiGuest Relations Manager

5 out of 5

Posted by on 5 Jun 2023

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Comment from Hotel Management

11 Jun 2023 by Maria Karouzaki

Dear Nico Patrick,Thank you for staying with us! We appreciate the excellent rating you gave us. It will be our pleasure to welcome you back again, in the nearest future. Kind regards, Maria Karouzaki Guest Relations Manager

3 out of 5
Gefallen hat uns die Freundlichkeit des Personals sowie die Lage direkt am Strand. Besonders schätzten wir unser Gartenzimmer. Die Mahlzeitenbuffets waren zwar sehr reichhaltig, vor allem x-Sorten Salat und ein grosses Dessertbuffet, aber bei den Fleischgerichten gab es fast immer nur Schweinefleisch oder selten Poulet, dafür jeweils 2-3 Fischgerichte. Für Gäste, die kein Schweinefleisch oder Fisch essen, sind die Fleischgerichte zu wenig abwechslungsreich. Das Morgenessen war immer sehr reichhaltig und vielfältig.

Posted by on 22 Jun 2022

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Comment from Hotel Management

22 Jun 2022 by Maria Karouzaki

Lieber Sergio, vielen Dank, dass wir Sie bei uns begrüßen durften und für Ihre Rückmeldung. Es freut uns, dass es Ihnen die Freundlichkeit unserer Mitarbeiter, Ihr Zimmer und unser Strand so gut gefallen hat. Wir bedauern, dass es uns trotzdem nicht gelungen ist, Ihren persönlichen Erwartungen und Ansprüchen in jeder Form gerecht zu werden. Ihre Kommentare darüber sind an die entsprechende Abteilung weitergeleitet worden, was uns auf dem Wege der ständigen Weiterentwicklung und Verbesserung sehr hilft. Wir wünschen Ihnen alles Gute und verbleiben mit freundlichen Grüßen, Maria Karouzaki Guest Relations Manager

5 out of 5
War schon zum 2ten Mal da und immer wieder gerne 😊

Posted by on 5 Jun 2022

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Comment from Hotel Management

14 Jun 2022 by Maria Karouzaki

Liebe Mohanarajah, vielen Dank, dass wir Sie erneut bei uns begrüßen durften und für Ihre Rückmeldung. Wir freuen uns sehr, dass Sie wieder einen schönen Aufenthalt bei uns verbringen konnten. Sehr gerne bereiten wir Ihnen jederzeit wieder erholsame Tage auf Kreta und wünschen Ihnen bis dahin alles Gute! Mit freundlichen Grüßen, Maria Karouzaki Guest Relations Manager

Renovations + Closures

The property is closed between 04 November and 12 April.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • À la carte meals, snacks and select beverages included
  • Gourmet or à la carte dining limited to 1 meal per stay

Not included

  • Room service
  • Spa/beauty facilities and services
  • Gratuities

  • Spa/beauty facilities and services not included
  • A la carte or gourmet dining is limited
  • Number à la carte or gourmet meals - 1
  • Local non-alcoholic drinks and soft drinks included
  • Service charge not included
  • Room service not included

Property Features

Agapi Beach Resort - Premium All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Agapi Beach Resort - Premium All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

  • 1 building
  • 320 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Built in 1978
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Agapi Beach Resort - Premium All Inclusive offers 320 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Fridge
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Climate control
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Main Restaurant – This beachfront restaurant specialises in local cuisine. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Piazza D’Italia – This poolside restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Akrogiali – This beach restaurant specialises in Greek cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Taka-Taka – This restaurant specialises in local and international cuisine and only serves lunch. Open selected days.

Cretan local Taverna – This restaurant specialises in local cuisine. Reservations are required. Open daily.

Nearby Activities

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Boat on site
  • Snorkelling nearby
  • Canoe on site
  • Volleyball on site
  • Water skiing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Water sports equipment
  • Scuba diving nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Contactless check-out is not available
  • Security system
  • Staffed front desk
  • Contactless check-in is available
  • Carbon monoxide detector
  • No lifts
  • Property registry number - 1039K014A0008200
  • Smoke detector
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Agapi Beach All Inclusive Malevizi
  • Agapi Beach Hotel Malevizi
  • Agapi Beach Malevizi
  • Hotel Agapi Beach
  • Agapi Beach Hotel All Inclusive Malevizi
  • Agapi Beach Hotel All Inclusive
  • Agapi Beach
  • Agapi Beach Resort Malevizi
  • Agapi Beach Resort All Inclusive Malevizi
  • Agapi Beach Resort All Inclusive
  • Agapi Beach All Inclusive
  • Agapi Beach Resort
  • Agapi All Inclusive Malevizi
  • Agapi Inclusive Inclusive
  • Agapi Beach Resort All Inclusive
  • Agapi Beach Resort - Premium All Inclusive Malevizi

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
  • Green Key (Foundation for Environmental Education)
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