Swan Garden Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swan Garden Hotel

Lunch and dinner served
Exterior
View from room
Sauna
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
1, Jalan KSB 1, Taman Kota Syahbandar, Malacca City, Malacca, 75200
  • Jonker Street Night Market
    16 min walk
  • Baba Nyonya Heritage Museum
    3 min drive
  • Malacca Heritage Centre
    3 min drive
  • Malacca Intl. Airport (MKZ)
    18 min drive

Room options

Deluxe Double Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Premier Double Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Twin Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Garden Suite

  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Courtyard Area

  • 18 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Swan Garden Hotel

Hotel with free parking, near Jonker Street Night Market
Along with a restaurant, this smoke-free hotel has a sauna and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Swan Garden Hotel offers 102 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Swan Garden Hotel, you'll be within walking distance of Jonker Street Night Market. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a meeting room, laundry facilities, and an ATM
  • Onsite recreation includes a sauna
  • Just a 3-minute drive from Baba Nyonya Heritage Museum and a few minutes from Jonker Street Night Market
There's a restaurant on site. Public spaces have free WiFi. A sauna, spa services, and laundry facilities are also featured at Swan Garden Hotel. Free self parking is available.

This 3.5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
The KamCheng - This restaurant serves lunch and dinner. Reservations are required.

Languages

Chinese (Mandarin), English, Hindi, Malay, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 45 for adults and MYR 35 for children
  • 1 restaurant

Restaurants on site

  • The KamCheng

Things to do

  • Sauna
  • Spa services

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 45 for adults and MYR 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Front desk staff will greet guests on arrival.
Property Registration Number 198301014091 (109484-k)

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Swan Garden
Swan Garden Hotel
Swan Garden Hotel Malacca
Swan Garden Malacca
Swan Garden Hotel Hotel
Swan Garden Hotel Malacca City
Swan Garden Hotel Hotel Malacca City

Swan Garden Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 231 reviews" "
Rating 8 - Good. 101 out of 231 reviews" "
Rating 6 - Okay. 57 out of 231 reviews" "
Rating 4 - Poor. 15 out of 231 reviews" "
Rating 2 - Terrible. 10 out of 231 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location and service. Room was a bit noisy as it faced the main road. Room was clean.
Stayed 2 nights in Jul 2024

6/10 Okay

PENG SOON

Stayed 1 night in Jan 2023

6/10 Okay

Sugaveeran Sinnasamy

Travelled with family
Car park locates
Stayed 1 night in Nov 2022

6/10 Okay

Chan Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is spacious , air con is strong enough and comfortable. The disadvantage of this hotel is the room facing the front door of hotel is disturb by the noisy sound of the midnight car / motorcycle racing. You are unable to sleep or Wii be wake up by the noisy sound, this is terrible, end up you can't have a good rest.
Stayed 2 nights in Apr 2022

6/10 Okay

Jennifer

Liked: Staff & service
The shower water cannot go out .... so after bath floor happen 🙄 .... tell the staff then they change onother room for us .... overall not bad ... can come again .... location is good .... bot so crowded and nearby got alot of good food
Stayed 1 night in Sep 2020

10/10 Excellent

ADNAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Dato

Stayed 1 night in Aug 2020

10/10 Excellent

nurul adila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and enjoy
This is my second time stay here. My children enjoyed the bath tub, comfortable, clean, and relaxed. Only the parking need coupon other else is good.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near to tourist attraction (2 km) and surrounding got a lot variety of restaurant to choice.
Stayed 5 nights in Aug 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hotel room
Okok, it has creepy yet unexplainable feeling before sleeping . Other then that its fine
Stayed 2 nights in Mar 2020

10/10 Excellent

Jamilah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good !!❤️
Stayed 1 night in Jan 2020

10/10 Excellent

RUI JIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Friendly staff at the lobby. Easy to find carpark. Room is clean and the bed is comfortable. I had a pleasant stay at Swan Hotel.
Stayed 1 night in Dec 2019

4/10 Poor

Alfred

Business traveller
Liked: Staff & service
Stayed 11 nights in Nov 2019

8/10 Good

Kalaiselvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection
Room is big enough for 2 person, nice and comfort, Breakfast less choices, need improvement, Location ok , Only problem is wifi connection, very2 poor sometimes unable to connect at all. They really need improvement on this. Otherwise ok for me.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in good location, staffs are very friendly and very helpful. Highly recommended it.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is will maintained & nearby shops offer varieties of food.
Stayed 1 night in Aug 2019

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Like the location, easy excess to jonker walk, mahkota parade. Standard of the hotel has drop, no toilet paper and tissue paper provided when check in, has to call up twice
Stayed 1 night in Aug 2019

8/10 Good

KOK THONG

Liked: Cleanliness, staff & service
Family Stay
spacious room, good location but noisy at night from the road. Wifi need to improve.
Stayed 2 nights in Jul 2019

10/10 Excellent

Nikki, Korean staying in KL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. Clean, easy to go around. Easy to park. from hotel to jonker street grab costs around 5RM.staff is kind. Breakfast is good enough. I am going back to swan garden hotel.Thank you so much.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many attractions in Melaka, Jonker is very near so as malls and many restaurants. Although located near such places the hotel itself is nicely tucked away from the noisy traffic so we had a good rest.
Stayed 2 nights in Jun 2019

4/10 Poor

Chan, Singapore

Travelled with family
I like the location, easy excess to shopping, food and jonker walk. I am return customer for this hotel, notice the service for this hotel has drop, we booked a room and paid for 3 adults including breakfast but the toiletries given only for 2 person and they still want to charge me for the 3rd person breakfast.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019