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 Mainz •1 Room
 Mainz • 1 Room
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Mercure Hotel Mainz City Center

3-star property
Kaiserstraße 7, Mainz, RP (01) 562 1066
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3.0 out of 5
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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Privilege, Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Mainz City Center. During your stay, you're just a quick walk from Sanctuary of Isis and Mater Magna. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Sanctuary of Isis and Mater Magna and Landesmuseum Mainz
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Hotel Mainz City Center ratings based on 6 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Hotel Mainz City Center

Everyone (5) Couples (1)
3 out of 5
Schimmel in der Dusche

Posted by on 22 Oct 2023

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Comment from Hotel Management

20 Nov 2023 by Jürgen

Sehr geehrter Philipp, wir danken Ihnen vielmals für Ihre Bewertung zu Ihrem Aufenthalt im Mercure Hotel Mainz City Center. Wir bedauern sehr, dass die Dusche in Ihrem Zimmer Schiimmelspuren hatte. Wir haben dies sofort geprüft und durch unser Housekeeping in Ordnung bringen lassen. Bitte entschuldigen Sie die Unannehmlichkeiten.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

2 out of 5
Das Zimmer und insbesondere das Bad haben keine Ähnlichkeit mit den Fotos auf der Buchungsplattformen. Meine Formulierung zur Beschreibung wäre: verblichener Charme der sechziger oder siebziger Jahre… Ich bin echt enttäuscht! Dieser Besuch waren zwei Aufenthalte auf einmal: der erste und der letzte!

Posted by on 1 Jun 2019

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4 out of 5
Sehr Zentral und Gut gelegenes Hotel. Gute Parkiermöglichkeit für PW in nahegelegenem Parkhaus. (5 Euro pro Tag)

Posted by on 13 May 2019

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2 out of 5

Posted by on 3 Feb 2019

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3 out of 5
Hyvä sijainti lähellä rautatieasemaa ja Altstadia.

Posted by on 13 Dec 2018

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4 out of 5

Hyvä hotelli rautatieaseman lähellä

Pros: Eriyisesti pidimme aamupalasta. Henkilökunta oli hyvin ystävällistä.
Location: Hotellista on lyhyt kävely Mainzin historialliseen keskustaan. Kaupunki on lähellä Saksan parhaita viinialueita. Hyvä kulttuuritarjonta.
Vastaanotto hotellissa oli ystävällinen ja avulias. Kahden hengen huoneessa oli mukavasti tilaa. Varustus hieman vanhahtava erityisesti kylpyhuoneen osalta. Kaikki kyllä toimi hyvin. Aamupala oli varsin monipuolinen ja ruoka maukasta. Olimme varsin tyytyväisiä. Hotellissa on kaikki hyvin, vaikka sitä ei ehkä voi sanoa tasoltaan loistavaksi.

Posted by , from Helsinki on 22 Nov 2016

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About the Mercure Hotel Mainz City Center

Location Kaiserstraße 7, Mainz, RP 55116

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Mercure Hotel Mainz City Center. This 3-star Mainz hotel is smoke free.

  • 98 guestrooms or units
  • 6 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Train station: Mainz (QMZ-Mainz Train Station) (0.1 km / 0.1 mi)
  • Metro station: Mainz Central Station Tram Stop (0.2 km / 0.1 mi)

Room Amenities

Mercure Hotel Mainz City Center offers 98 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Kaisers – On-site bar.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 15.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Annual carbon offsets
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 18.50 for children
  • Nearby parking fee: EUR 16 per day (328 ft away)
  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Mainz City Center
  • Advena Europa Hotel Mainz
  • Mercure Hotel Mainz City Center Hotel
  • Mercure Hotel Mainz City Center Mainz
  • Mercure Hotel Mainz City Center Hotel Mainz
  • advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.