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Zouk Hotel - Adults Only

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zouk Hotel - Adults Only

Suite (Zouk) | Terrace/patio
Suite (Zouk)
Suite (Tango) | Terrace/patio
Suite (Tango)
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Isaac Newton 2, Alcala de Henares, Madrid, 28806
  • La Garena Plaza Shopping Center
    3 min drive
  • Happy Play la Garena
    11 min walk
  • Alcala de Henares La Garena Station
    4 min drive
  • Madrid (TOJ-Madrid-Torrejon)
    7 min drive

Room options

View all photos for Suite (Zouk)

Suite (Zouk)

Suite (Zouk)

  • 68 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Rumba)

Suite (Rumba)

Suite (Rumba)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tantra)

1 bedroom, minibar, in-room safe, desk

Suite (Tantra)

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tango)

Suite (Tango)

Suite (Tango)

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Vals)

Suite (Vals)

Suite (Vals)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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Room

PCM Forum Alcalá

Hot tub
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (523)
The price is €94
for 1 room
includes taxes & fees
8 Jan - 9 Jan
PCM Forum Alcalá

About this property

Zouk Hotel - Adults Only

Adults-only hotel with 15 indoor pools and a sauna
Along with 15 indoor pools, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a spa tub are onsite.
Zouk Hotel - Adults Only offers 70 accommodations with minibars and safes. Accommodations offer separate dining areas. 32-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

15 indoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna.
During your stay at Zouk Hotel - Adults Only, you'll be within walking distance of La Garena Plaza Shopping Center. Features include free WiFi in public areas and free self parking, plus 15 indoor pools.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 15 indoor pools or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Just a 3-minute drive from La Garena Plaza Shopping Center and a few minutes from Puerta de Madrid
Zouk Hotel - Adults Only offers its guests 15 indoor swimming pools, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at Zouk Hotel - Adults Only. Self parking is free.

Smoking is allowed in designated areas at this Alcala de Henares hotel.

Zouk Hotel - Adults Only has a restaurant on site.

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 15 indoor pools
  • Sauna
  • A hot tub

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Dining room
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Zouk Hotel Alcala de Henares
Zouk Alcala de Henares
Zouk Hotel - Adults Only Hotel
Zouk Hotel - Adults Only Alcala de Henares
Zouk Hotel - Adults Only Hotel Alcala de Henares

Zouk Hotel - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 188 out of 323 reviews" "
Rating 8 - Good. 95 out of 323 reviews" "
Rating 6 - Okay. 22 out of 323 reviews" "
Rating 4 - Poor. 9 out of 323 reviews" "
Rating 2 - Terrible. 9 out of 323 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Junior

Disliked: Cleanliness, staff & service, property conditions & facilities
Personnel tres raciste , je conseil à tout homme noir de pas fréquenter cet hôtel sinon il subira la honte de sa vie , j’ai du quitter l’hôtel avant la date de fin de mon séjour à cause de leur racisme.
Stayed 16 nights in May 2024

10/10 Excellent

Vincenzo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , these are what it says on the tin , but only if you want them to be , very clean roomy prompt breakfast, well stocked mini bar
Stayed 2 nights in Apr 2024

10/10 Excellent

Mariya

Stayed 3 nights in Apr 2024

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a hotel closer to the airport than the one we had originally booked. However, when we got there, Zouk was a GREAT surprise! My "pareja" and I had a great time there!
Stayed 1 night in Oct 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had no major issues. Check in/out is a bit odd as there is no lobby just a small booth style building in the driveway. Room service was very fast and food was excellent. Other than it being in an industrial area I had no issues with noise or excessive traffic sounds. Also no real connection to transit lines
Stayed 1 night in Oct 2023

8/10 Good

Barry, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
I LOVED the Price and the Secure Garage for my car. If I were still Single, I would have liked the ability to have a quick rendezous (with whomever) in a Nice Place. No More Sleazy Motels. My wife and I really liked the food except that the Beef is Very Different from American Beef... Less Grounded and Way More Fatty. What I did NOT like was that the Sound System is WAY Past due for an Upgrade. CD's or the Radio... That's It. No Bluetooth and No Streaming. Just Too OLD! That actually was a Big Bummer... Having to listen to my Phone Speaker while making Passionate Love to my Wife. Oh Well. The Mirrors were kind weird also. Overall... 4.5 out of 5 Stars for under $100.00 usd was Great.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Highly recommended
Stayed 1 night in Sep 2023

10/10 Excellent

Frantisek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is perfect near the motorway and easy to get in. Is very good security and parking
Stayed 4 nights in Sep 2023

10/10 Excellent

Mariya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

edlin

Liked: Cleanliness, staff & service
I loved that I could play music as loud as I wanted all night. I was having problems due to work stress and stayed here by accident. I travelled alone and did not use this for a lover, haha. I had a ball dancing, and singing by myself. I don't sleep much so it's nice to be able to jam to music all night. Perfect for lovers if you travel with one, very sensual lighting. Ordering in was amazing. Great food, you do not have to leave the room, so perfect for those wanting to connect with a partner.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely inconvenient location unless driving. Far from metro station, and another 40 minutes from Madrid central.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Kevin, Sterling Heights, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want a private stay with no worries about intrusion, then this is the place. It definitely is an "Adults Only" hotel. Everything (food, purchased items, etc.) is delivered discretely through a two-way cabinet. It is located in a non-commercial area of Alcala De Henares, Madrid and their is only one gas station/mini market within walking distance. Drive or taxi to anywhere else.
Stayed 3 nights in Oct 2018

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zouk
Very comfortable, friendly staff, great wifi and food. Hotel is themed for other uses but excellent accommodation.
Stayed 2 nights in Feb 2018

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
This is really for couples as it has an “adult” theme. However, very quiet,clean, jacuzzi bath, Quite strange having room service delivery only, but this is delivered through a private hatch. Food good, drinks available and priced fairly. Not your usual Hotel!
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
An eye opener
Interesting concept, not quite what I had in mind. Definitely an adult only hotel (wink, wink)
Stayed 1 night in Sep 2017

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Eugenio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024

8/10 Good

Jesper

Stayed 1 night in Aug 2024

4/10 Poor

Eder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Gloria Cediel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

José María

Stayed 2 nights in Jul 2024