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Pestana CR7 Gran Vía Madrid

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana CR7 Gran Vía Madrid

Exterior
Studio (CR7)
Seasonal outdoor pool
Lobby
Italian cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
Gran Vía 29, Madrid, 28013
  • Gran Via
    1 min walk
  • Puerta del Sol
    6 min walk
  • Lope de Vega Theatre
    7 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Grand View

Minibar, in-room safe, desk, laptop workspace

Deluxe Grand View

  • 28.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Room

Minibar, in-room safe, desk, laptop workspace

Cozy Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio (CR7)

Studio (CR7)

Studio (CR7)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 18.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Balcony

Premium Balcony

Premium Balcony

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Grand View

Minibar, in-room safe, desk, laptop workspace

Premium Grand View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium View

Premium View

Premium View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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includes taxes & fees
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About this property

Pestana CR7 Gran Vía Madrid

Hotel with a fitness center, steps from Gran Via
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Pestana CR7 Gran Vía Madrid offers 168 accommodations with minibars and safes. 49-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Pestana CR7 Gran Vía Madrid. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Pizzeria
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
Pestana CR7 Gran Vía Madrid offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Pestana CR7 Gran Vía Madrid.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Pizzeria - This restaurant specializes in Italian cuisine and serves dinner only.
Sports Bar - This sports bar serves light fare only. Open daily.
Rooftop Bar - Onsite rooftop bar. Open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • 24 hours off-site parking (EUR 26 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 20 for adults and EUR 10 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Pizzeria
  • Sports Bar
  • Rooftop Bar

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Communal living room
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 11 2024 to May 17 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Nearby parking fee: EUR 26 per day(623 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pestana CR7 Gran Vía Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 944 reviews" "
Rating 8 - Good. 185 out of 944 reviews" "
Rating 6 - Okay. 74 out of 944 reviews" "
Rating 4 - Poor. 33 out of 944 reviews" "
Rating 2 - Terrible. 33 out of 944 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far this is one of the best hotels I have stay at and I travel a lot for business and pleasure.
Stayed 2 nights in Aug 2024

2/10 Terrible

ZAID

Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, and fantastic location. Loved it!
Stayed 3 nights in Aug 2024

10/10 Excellent

keiry t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely want to comeback to PESTANA cr7 hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

ALBERTO, Miami Lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cada ańo nuestras vacaciones en madrid Pestana Cr7 nos a ofrecido una buena bienvenida, muy limpio y bien cuidado el lugar, ademas de la seguridad que ofrece, altamente recomendado
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2024

6/10 Okay

Shihai

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked a basic room, it is very small, does not even have a chair, only one stool and a console table big enough for an iPad. It lacks amenities, there is no minibar fridge, no toothbrush, no razor, etc. I was told razor was available on request when checking out, but nobody told me that during check in, so it is clearly about saving money. But it is clean, and location is good.
Stayed 7 nights in Jul 2024

10/10 Excellent

Nicolas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and modern hotel in an old building. Very clean, very friendly and efficient staff. Good food at the bar and very nice breakfast. The area around the hotel is very pleasant, walkable with plenty of restaurants and shops. The "Puerta del Sol" and "Plaza Mayor" are in short walking. I will go back next time I visit Madrid.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Ekaterina

Stayed 15 nights in Jun 2024

10/10 Excellent

Ana Sanchez

Stayed 1 night in Aug 2024

10/10 Excellent

Jeniely, Brookline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Aug 2024

10/10 Excellent

Zineb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,had a lovely stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Stayed 3 nights in Jul 2024

6/10 Okay

jimmy

Travelled with partner
Liked: Staff & service
My room shower door was leaking
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Maria Alejandra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great location since it’s right on the Gran Vía and you can walk to stores and restaurants. On the other hand, I received a room without a working television or internet. I could not access room service. They had a person come to my room on several occasions to try to solve the internet/tv issue by watching YouTube problem/solution videos to try to fix it. It was 10pm and he was still trying to fix it. I asked for another room and they said unless someone cancelled they could not offer me a room. I asked to talk to the manager and they said I had to wait until the next day. They had no intention in helping me feel welcome. I ended up calling Expedia and getting a refund. At 11:15pm the lady from the front desk called me to make sure I was leaving the room. I booked that night at the Riu Plaza España which I am grateful for. Their service is beyond excellent. If you are visiting Madrid, go to the Riu.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very Clean except for cigarette butts on the balcony which I complained about and were never cleaned away. Rooftop super great.
Stayed 3 nights in Jul 2024

4/10 Poor

Doris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dirty smelly broken doors and they don’t fix anything even after you ask very bad experience I would never recommend this property
Stayed 3 nights in Jul 2024

10/10 Excellent

YANIRIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está limpio, cómodo, céntrico y el personal muy amable
Stayed 2 nights in Jul 2024

10/10 Excellent

Hans

Travelled with partner
Liked: Amenities, property conditions & facilities
Closeness to Gran Via.
Stayed 1 night in Jul 2024

10/10 Excellent

Carolyn

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ihssen

Stayed 2 nights in Jul 2024