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Pestana CR7 Gran Vía Madrid

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana CR7 Gran Vía Madrid

Exterior
Deluxe Grand View
Lobby
Minibar, in-room safe, desk, laptop workspace
Studio (CR7)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
Gran Vía 29, Madrid, 28013
  • Gran Via
    1 min walk
  • Planta 9 CR7
    1 min walk
  • Gran Via Station
    2 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Grand View

Minibar, in-room safe, desk, laptop workspace

Deluxe Grand View

  • 28.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Room

Minibar, in-room safe, desk, laptop workspace

Cozy Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio (CR7)

Studio (CR7)

Studio (CR7)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 18.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Balcony

Premium Balcony

Premium Balcony

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Grand View

Minibar, in-room safe, desk, laptop workspace

Premium Grand View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium View

Premium View

Premium View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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Exterior

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Pool
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Gym
4.7 out of 5, Exceptional, (3751)
The price is €199
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Pestana CR7 Gran Vía Madrid

Hotel with a fitness center, steps from Gran Via
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Pestana CR7 Gran Vía Madrid offers 168 accommodations with minibars and safes. 49-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Pestana CR7 Gran Vía Madrid. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Pizzeria
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
Pestana CR7 Gran Vía Madrid offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Pestana CR7 Gran Vía Madrid.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Pizzeria - This restaurant specializes in Italian cuisine and serves dinner only.
Sports Bar - This sports bar serves light fare only. Open daily.
Rooftop Bar - Onsite rooftop bar. Open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • 24 hours off-site parking (EUR 26 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 20 for adults and EUR 10 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Pizzeria
  • Sports Bar
  • Rooftop Bar

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Communal living room
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 11 2024 to May 17 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Nearby parking fee: EUR 26 per day(623 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pestana CR7 Gran Vía Madrid Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 977 reviews" "
Rating 8 - Good. 195 out of 977 reviews" "
Rating 6 - Okay. 77 out of 977 reviews" "
Rating 4 - Poor. 33 out of 977 reviews" "
Rating 2 - Terrible. 36 out of 977 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in process, room was ready early, room service is prompt, rooftop restaurants are a plus. Would definitely recommend
Stayed 5 nights in Sep 2024

6/10 Okay

GERARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property I just didn’t like that I had to wait to get my room well after 3pm.
Stayed 1 night in Sep 2024

10/10 Excellent

Isabel

Stayed 1 night in Aug 2024

10/10 Excellent

Yineth, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno deberia mejorar, pero el hotel y la ubicación es maravillosa.
Stayed 6 nights in Sep 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Jose

Stayed 3 nights in Apr 2024

10/10 Excellent

Roberto

Stayed 2 nights in Aug 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of town and shopping but was very crowded on streets. Rooms were very small and we got the deluxe room. Staff were incredibly helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Raymond

Stayed 1 night in Sep 2024

6/10 Okay

edward

Travelled with group
Liked: Cleanliness, staff & service
Hotel is in a decent area. Only two complaints I have are the hotel rooms and bathroom are very small and tight. Decor needs to be updated. I don’t know if I would stay here again. We went up for a drink at 23:45 and they told us the bar was closed when they close at midnight.
Stayed 1 night in Sep 2024

10/10 Excellent

Miriam, hialeah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The experience was great! But in the restaurant the service was very poor. The rest was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, everything and everyone was wonderful. we will come back .
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my time in Madrid because of your hotel. Thank you for the memories :)
Stayed 5 nights in Aug 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice & clean. We really enjoyed the rooftop bar & pizzeria. It’s close to shopping and other areas of Madrid we like to visit. There was only one day housekeeping missed our room & we had to request towels, water & coffee, but the front desk staff was prompt to deliver. Overall, great hotel, friendly helpful staff & good location.
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunningly beautiful hotel in a very central location. Almost perfect except for poor drainage in bathroom and broken hinge on balcony door. Definitely a great hotel
Stayed 3 nights in Aug 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service
Staff was excellent! Front desk and in restaurants. Property itself could use more cleanliness and attention to detail lije working toilet for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Estefania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly. Hotel is in the perfect location. Loved everything.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far this is one of the best hotels I have stay at and I travel a lot for business and pleasure.
Stayed 2 nights in Aug 2024

2/10 Terrible

ZAID

Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, and fantastic location. Loved it!
Stayed 3 nights in Aug 2024

10/10 Excellent

keiry t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely want to comeback to PESTANA cr7 hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

ALBERTO, Miami Lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cada ańo nuestras vacaciones en madrid Pestana Cr7 nos a ofrecido una buena bienvenida, muy limpio y bien cuidado el lugar, ademas de la seguridad que ofrece, altamente recomendado
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2024

6/10 Okay

Shihai

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked a basic room, it is very small, does not even have a chair, only one stool and a console table big enough for an iPad. It lacks amenities, there is no minibar fridge, no toothbrush, no razor, etc. I was told razor was available on request when checking out, but nobody told me that during check in, so it is clearly about saving money. But it is clean, and location is good.
Stayed 7 nights in Jul 2024