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3.5 out of 5

"The hotel is ideally located in Pozuelo however I do not recommend it if you are looking to visit Madrid because it is definitely far from the city ce ... " More

By a verified traveller on Mon 19 Dec 2016

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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Suite

Bed Count 2 King Beds Maximum Occupancy 2 Max

Triple Room (2 Adults and 1 Child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Eurostars i-Hotel, you're just a quick walk from Ciudad de la Imagen. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 11 minutes by car from Gran Via and 13 minutes from Royal Palace of Madrid

Eurostars i-Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Eurostars i-Hotel

Everyone (2)
3 out of 5

Well located, excellent staff but rooms are old

The hotel is ideally located in Pozuelo however I do not recommend it if you are looking to visit Madrid because it is definitely far from the city center. The hotel it self is very nice, the staff is very kind and helpful too. You have a good choice for breakfast and the restaurant is decent as well. We had a free late check out and this was really enjoyable. Plenty of free parking spots. The only two things negative is that in our room the floor was broken giving an impression of lack of maintenance and a terrible wifi connection (free, but still).

Posted by , from T on 19 Dec 2016

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4 out of 5

Posted by on 2 Aug 2019

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Renovations + Closures

The property is closed between 17 March and 31 May.

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:

  • Bar/lounge
  • Restaurant

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 11840 square feet (1100 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Eurostars i-Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Pozuelo de Alarcon hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 2 levels
  • Conference rooms
  • 11840 sq ft of conference space
  • 1100 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Madrid Fanjul Station (4.8 km / 3 mi)
  • Metro station: Ciudad del Cine Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Eurostars i-Hotel offers 112 air-conditioned accommodations with minibars and laptop-compatible safes. 27-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

On-site venue – This restaurant only serves lunch. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Self-parking fee: EUR 11 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurostars I-Hotel
  • Eurostars I-Hotel Hotel
  • Eurostars I-Hotel Hotel Pozuelo de Alarcon
  • Eurostars I-Hotel Pozuelo de Alarcon
  • I-Hotel Eurostars
  • Eurostars I Hotel
  • Eurostars I-Hotel Hotel
  • Eurostars I-Hotel Pozuelo de Alarcon
  • Eurostars I-Hotel Hotel Pozuelo de Alarcon

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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