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Arenal Suites

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arenal Suites

Family Apartment, 3 Bedrooms (8) | Private kitchen
Exterior
Exterior
Design Studio (7)
Signature Apartment, 2 Bedrooms (6) | Living area

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Washer
    Washer
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Dryer
    Dryer
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle Arenal 8, 3ª Planta, Madrid, 28013
  • Puerta del Sol
    3 min walk
  • Plaza de Callao
    5 min walk
  • Plaza Mayor
    5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    47 min drive

Room options

View all photos for Family Apartment

Family Apartment | Living area

Family Apartment

  • 16 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom (1)

Superior Apartment, 1 Bedroom (1) | Living area

Superior Apartment, 1 Bedroom (1)

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Apartment, 3 Bedrooms (8)

Family Apartment, 3 Bedrooms (8) | Living area

Family Apartment, 3 Bedrooms (8)

  • 80 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Design Studio (7)

Design Studio (7) | Living area

Design Studio (7)

  • 49 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Signature Apartment, 2 Bedrooms (6)

Signature Apartment, 2 Bedrooms (6) | Living area

Signature Apartment, 2 Bedrooms (6)

  • 59 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Arenal Suites

Apartment with kitchen, steps from Puerta del Sol
This smoke-free aparthotel features express check-out, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area. Housekeeping is available once per stay.
Arenal Suites offers 8 air-conditioned accommodations with washers/dryers and safes. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Arenal Suites. During your stay, you're just a quick walk from Puerta del Sol. You'll find features like free WiFi in public areas. This upscale aparthotel has 8 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a living room
  • Free WiFi
  • Services include tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Puerta del Sol and 5 minutes by foot from Plaza Mayor
As a guest of Arenal Suites, you'll find tour/ticket assistance, express check-out, and a front-desk safe. WiFi is free in public spaces.

This 4-star Madrid aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Free WiFi

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Rice cooker
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Toaster
  • Electric kettle

Bedrooms

  • Down duvet
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Front desk (limited hours)

Things to do

  • Bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 8 rooms
  • Individually decorated

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
HRN: VT-8470; VT-8471; VT-8472; VT-8473; VT-8474; VT-8475; VT-8476; VT-8477

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 11:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arenal Suites Apartment Madrid
Arenal Suites Apartment
Arenal Suites Madrid
Arenal Suites Madrid
Arenal Suites Aparthotel
Arenal Suites Aparthotel Madrid

Arenal Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 224 out of 255 reviews" "
Rating 8 - Good. 25 out of 255 reviews" "
Rating 6 - Okay. 2 out of 255 reviews" "
Rating 4 - Poor. 1 out of 255 reviews" "
Rating 2 - Terrible. 3 out of 255 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment in an excellent location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudia, Pawtucket

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the chopping interests point Around
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property, the area, walkable to everything. Staff is exceptionally helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jocelyne

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing apartment from all points of view!Maria is super kind! We would surely come back!
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria, Guaynabo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is great. Has plenty of space, new and comfortable. The management was very nice snd helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan Federico

Travelled with family
Liked: Cleanliness, room comfort
Excelente
Stayed 2 nights in Jun 2024

10/10 Excellent

Mykola

Liked: Cleanliness, property conditions & facilities
Excellent aparthotel in a great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Lorna

Liked: Cleanliness, property conditions & facilities
So accessible to everything and pretty much everything is just around it. Super love it.
Stayed 2 nights in Jun 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, room comfort
Fantastic city centre apartment
Absolutely lovely place to stay in the heart of Madrid. Excellent staff, massive apartment! RECOMMENDED
Stayed 3 nights in Jun 2024

10/10 Excellent

Polytimi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We just stayed at Arenal Suites and everything was perfect! The place is super clean, perfect for a family as we were 4, the staff were welcoming and communicated with us prior with all details. Christian greeted us in person and shared helpful tips for the area as well which was super amazing as we followed his recommendations for delicious meals/ restos. The location is ideal ! Wonderful stay! Thanks to all!
Stayed 3 nights in Jun 2024

10/10 Excellent

Concepcion

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were looking for a 2BR and 2 bathroom apartment for two couples. Christian was excellent in looking after us. He gave us tips for the area and got us extra supplies. The suite was in an great location, was very clean and had ample space for the 4 of us. The only downsides were 1.5 baths and the wifi didnt reach the last bedroom, but when we checked out and advised Christian he said that an extender will fix that. Overall we were very happy with our stay.
Stayed 4 nights in May 2024

10/10 Excellent

Martin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Arenal Suites was awesome!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Shannon

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Everything and more
Huge apartment close to everything !! Maria was lovely at check in and the room was ready for us upon early check in which was perfect after an overnight flight. Grocery right behind the apartment and washing machine as well! Perfect in every way. Gracias.
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, room comfort
Arenal suites
Great option, very well located, property is really nice
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and walkable to train stops, hundreds of shops and restaurants. Secure, clean, and safe. Some music from neighbors or maybe a shop beneath rooms during the day. Quiet at night. Helpful host at check in. Good communication.
Stayed 1 night in May 2024

10/10 Excellent

Tony

Liked: Cleanliness, room comfort
Big space near Sol
Large modern space in old Madrid. Quiet even though it’s in the thick of things. Tricky parking if you have a car.
Stayed 1 night in May 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, room comfort
Perfect!
We had a 2 night stay in this apartment. Perfect location a few mins walk from Sol Metro, right in the centre. Apartment was really lovely - modern, well equipped, comfortable and really clean. The host Christian was so helpful, he spent 10mins drawing us a map when we arrived highlighting all the things we could not miss! Brilliant and would highly recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great location. The property was very clean and well appointed and very comfortable. Great to have a grocery store right across the street. Centrally located to many attractions. Communication with property management was great. They take pride in their property and the service they provide.
Stayed 6 nights in Mar 2024

10/10 Excellent

YEIRY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing. It was big, close to the metro station, to many touristic places and with many restaurants close by as well as a grocery store. We were 4 people and had plenty of space. I would definitely stay here again
Stayed 3 nights in Apr 2024

10/10 Excellent

Jackqueline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment that is very well located. The property is clean and felt safe. We were traveling with a small toddler so there is an elevator that was helpful for a stroller. It does get pretty loud sometimes as calle arenal is very busy, but the apartment is pretty soundproof.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alex, San German

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, into Historical area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kiranbir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a fantastic place to stay. It’s a little noisy bc it’s right off of Sol square but that is exactly where you want to be if you want to see all the tourist sites. Well equipped with everything you need including a kitchen with dishes, fridge and stove. Highly recommend!
Stayed 6 nights in Mar 2024