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Best Western West Towne Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western West Towne Suites

Front of property
Free daily cooked-to-order breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
650 Grand Canyon Dr, Madison, WI, 53719
  • West Towne Mall
    ‪9 min walk‬
  • University Research Park
    ‪4 min drive‬
  • Hilldale Shopping Center
    ‪8 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

  • 43 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Private kitchen

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

AmericInn by Wyndham Madison West

Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (1144)
The price is €89
for 1 room
includes taxes & fees
13 Feb - 14 Feb
AmericInn by Wyndham Madison West

About this property

Best Western West Towne Suites

Hotel with free breakfast, a quick walk to West Towne Mall
A fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and concierge services are onsite.
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western West Towne Suites. During your stay, you're just a quick walk from West Towne Mall. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 9 minutes by foot from West Towne Mall and a 4-minute drive from Vitense Golfland
  • Bus station and local-area shuttle service available for a fee
  • Dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. An area shuttle within 15 miles and a bus station shuttle are available for a fee. A fitness center, a library, and multilingual staff are also featured at the business-friendly Best Western West Towne Suites. Self parking is free.
Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge) up to 15 miles
  • Bus station shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 25-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Best Western West Towne Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1129 reviews" "
Rating 8 - Good. 304 out of 1129 reviews" "
Rating 6 - Okay. 102 out of 1129 reviews" "
Rating 4 - Poor. 57 out of 1129 reviews" "
Rating 2 - Terrible. 42 out of 1129 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Quite nice for the budget. Clean, roomy, everything worked well. Large TV, channel lineup only so-so and the Dish feed froze up on occasion, other than that, very good stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

James, Liberty Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious rooms. Great made to order breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great option
Stayed 4 nights in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
near everthing
Stayed 3 nights in Oct 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Clean but old
The room was clean but old.
Stayed 2 nights in Oct 2024

10/10 Excellent

Judson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Corrine

Stayed 1 night in Oct 2024

8/10 Good

Perla

Stayed 2 nights in Oct 2024

8/10 Good

Angela

Stayed 1 night in Oct 2024

4/10 Poor

Michael

Business traveller
Liked: Staff & service
I arrived on a wednesday. I was booked a room number 201.A far walk from the entrance. It was clear I was an older person who had difficulty walking so I was disappointed I had to walk so far down the long hallway rather than given a room much closer to the elevator and main entrance. The room was noisy from other guests as well. The person checking me in should have asked if this room would be ok considering I was more elderly about having to walk so far.
Stayed 2 nights in Oct 2024

6/10 Okay

Jesus

Stayed 1 night in Sep 2024

8/10 Good

Suzanne

Stayed 4 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, comfortable and safe stay
The room was comfortable, secure, and clean. We really appreciated the small refrigerator (there was also a microwave, but we didn't use it). The ventilation controls worked well. The location looks out on a highway but we didn't experience any outside noise. Breakfast provided a hot choice of eggs (cooked to order) or pancakes or French toast, accompanied by breakfast meat and potatoes. There were other options such as bagels, muffins, toast, yogurt, cereal, juice. Breakfast is five stars. The coffee was good and hot during breakfast (we tried it in the afternoon and not as hot then). Staff were very nice. This is an older property but pretty well maintained. Parking was readily available and the parking lot was well-lit. Amenities were adequate, but I prefer to have large refillable containers rather than small plastic ones.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. The area surrounding the property is not very appealing and you need to have a car to get anything - no stores or services within walking distance (I.e. market, restaurants, etc).
Stayed 3 nights in Oct 2024

2/10 Terrible

Adam, Savage

Travelled with family
Disliked: Amenities, property conditions & facilities
This property was run down and not at all worth the $300/night we paid. There were 3 of us, our daughter was going to sleep on the pull out couch bed. When we pulled it out it reeked of urine so bad there was no way she could sleep on it. So we had to cram into the one bed and none of us got much sleep. It made our trip less enjoyable since we were all so tired.
Stayed 2 nights in Oct 2024

4/10 Poor

Lynn

Business traveller
Liked: Cleanliness, staff & service, room comfort
No longer a good option
We've been staying at this hotel for years. This most recent stay was $100 more than every other stay. The breakfast, lack of hot water and furnishings don't justify over $200/night room. I doubt that we will be staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

A. Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 stars
I stay here every time I come into town. Wonderful staff and clean property.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. I was in town for a family funeral, so I wasn't interested in anything except a comfortable bed and a hot shower in the morning. Both were terrific. I will definitely stay with you again.
Stayed 1 night in Oct 2024